Kernel Power Event 41 and Event 1000 Help Needed

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  • DrWorm
    PCHF Member
    • Mar 2022
    • 46

    #1

    Kernel Power Event 41 and Event 1000 Help Needed

    Hi, so I’m working on my second computer and I keep getting Kernal Power Event ID 41 as well as Event ID 1000 dwm.exe. My PC components are listed below as well as their condition. I’ve also posted the PC part picker link if it is easier.

    https://pcpartpicker.com/user/swiftf...d/#view=vLrDjX

    CPU: i3-9100f (New used / swapped from a new prebuilt) - Not Overclocked & Idle at 25c
    CPU Cooler: Corsair H60 (New)
    Mobo: Gigabyte H310M M.2 2.0 (New) - Bios version F15a
    Ram: PNY XLR8 2x8GB DDR4-3200 (New)
    GPU: MSI Gtx 1060 6GB (Used but never used) - Not overclocked
    Psu: EVGA 600W 80+ (New)

    I’ve been working on it all night. A lot of the parts are new because I replaced the old stuff that I thought was the problem (cpu, mobo, ram, psu).
    Things I’ve tried:
    [ol]
    [li]Reverting the Nvidia drivers back, uninstalling them completely, installing only old ones, installing only new ones, and I do not install the Geforce Experience[/li][li]/SFC scannow[/li][li]DISM.exe /Online /Cleanup-image /Restorehealth[/li][li]Changed the power settings for hard drive and sleep timer[/li][li]Turned off fast startup[/li][li]Updated Windows 10 (the problem started before the updates too)[/li][li]Uninstalled iCue Corsair Software[/li][li]Updated all drivers[/li][/ol]
    I’m really at a loss right now. It works fine in Safe Mode it seems. But I have already tried every driver that I can think. It is also a fresh install of Windows 10 on a newly formatted SSD. Thanks for your help! I’ll provide what I can
  • PeterOz
    PCHF Technical Response Team
    • Mar 2021
    • 4190

    #2
    Do you get a bug check code in event 41?

    When a computer shuts down or restarts because of a Stop error, Windows includes the Stop error data in Event ID 41 as part of the additional event data. This information includes the Stop error code (also called a bug check code), as shown in the following example:
    EventData
    BugcheckCode 159
    BugcheckParameter1 0x3
    BugcheckParameter2 0xfffffa80029c5060
    BugcheckParameter3 0xfffff8000403d518
    BugcheckParameter4 0xfffffa800208c010

    Comment

    • PeterOz
      PCHF Technical Response Team
      • Mar 2021
      • 4190

      #3
      For the ID 1000 instead of safe mode

      [HEADING=1]How to perform a clean boot[/HEADING]

      These steps might look complicated at first glance, but following them in order, step-by-step, will help you get you back on track.

      Use the following steps to perform a clean boot in Windows 10. Perform a clean boot for Windows 7, Windows 8 and Windows 8.1

      [ol]
      [li]Sign in to the computer as an administrator. If you don’t have an administrator account, you can create one. Create a local user or administrator account in Windows 10.[/li][li]In the search box on the taskbar, type msconfig and select System Configuration from the results.[/li][/ol]
      [IMG alt=β€œSearch result - System Configuration”]https://support.content.office.net/e...b9d285960e.png

      Important If the computer is connected to a network, network policy settings might prevent you from following these steps. Only use the System Configuration utility to change the advanced boot options on the computer with guidance from a Microsoft support engineer. Using the System Configuration utility might make the computer unusable.

      [ol]
      [li]On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.[/li][IMG alt=β€œSystem Configuration - Services tab - Hide all Microsoft services check box checked - Disable all”]https://support.content.office.net/e...ce80406f22.png
      [li]On the Startup tab of System Configuration, select Open Task Manager.[/li][IMG alt=β€œSystem Configuration - Startup tab - Open Task Manager button”]https://support.content.office.net/e...0c6ae04c89.png
      [li]Under Startup in Task Manager, for each startup item, select the item and then select Disable.[/li]
      [IMG alt=β€œTask Manager - Startup tab”]https://support.content.office.net/e...686bec2feb.png
      [li]Close Task Manager.[/li][li]On the Startup tab of System Configuration, select OK. When you restart the computer, it’s in a clean boot environment. Follow troubleshooting steps to install, uninstall, or run your application. Your computer might temporarily lose some functionality while in a clean boot environment. Reset the computer to start normally after clean boot troubleshooting and resume functionality.[/li][/ol]

      [HEADING=1][/HEADING]

      Comment

      • PeterOz
        PCHF Technical Response Team
        • Mar 2021
        • 4190

        #4
        Originally posted by DrWorm
        a fresh install of Windows 10 on a newly formatted SSD
        Did you install the chipset drivers for the motherboard.

        Are you plugged directly into a wall socket or are you plugged into a power strip or surge protector

        Comment

        • PeterOz
          PCHF Technical Response Team
          • Mar 2021
          • 4190

          #5
          Do you have msi afterburner installed?

          Comment

          • DrWorm
            PCHF Member
            • Mar 2022
            • 46

            #6
            Originally posted by PeterOz
            Do you have msi afterburner installed?
            Alright I got some info, sorry it didn’t alert me you responded:

            [ol]
            [li]I have some event bug code[/li]
            1. [li]BugcheckCode 126[/li][li]BugcheckParameter1 0xffffffffc0000005[/li][li]BugcheckParameter2 0xfffff804322732c7[/li][li]BugcheckParameter3 0xffff820988dd7738[/li][li]BugcheckParameter4 0xffff820988dd6f70[/li][li]SleepInProgress 0[/li][li]PowerButtonTimestamp 0[/li][li]BootAppStatus 0[/li][li]Checkpoint 0[/li][li]ConnectedStandbyInProgress false[/li][li]SystemSleepTransitionsToOn 0[/li][li]CsEntryScenarioInstanceId 0[/li][li]BugcheckInfoFromEFI false[/li][li]CheckpointStatus 0[/li][li]CsEntryScenarioInstanceIdV2 0[/li][li]LongPowerButtonPressDetected false[/li][/ol]
              [li]I’m confused on the clean boot, what am I supposed to do once I do that?[/li][li]I’m not sure what chipset drivers for my motherboard are. Do you mean bios version? In order for the i3-9100f to work on this mobo, it needed f12 or greater. I updated it to f15. It is plugged into a power strip.[/li][li]I do have msi afterburner installed. I wanted to see if the GPU was overclocked. But it seems normal as far as I can tell.[/li]

            Comment

            • PeterOz
              PCHF Technical Response Team
              • Mar 2021
              • 4190

              #7
              You say computer runs fine in safe mode.
              Does computer run the same with clean boot or does it still reboot.
              Remove computer from powerstrip
              uninstall msi afterburner

              Whenever you install windows the first step is to install chipset drivers from the maker
              https://www.gigabyte.com/Motherboard...driver-chipset

              Comment

              • DrWorm
                PCHF Member
                • Mar 2022
                • 46

                #8
                Originally posted by DrWorm
                Alright I got some info, sorry it didn’t alert me you responded:

                [ol]
                [li]I have some event bug code[/li]
                1. [li]BugcheckCode 126[/li][li]BugcheckParameter1 0xffffffffc0000005[/li][li]BugcheckParameter2 0xfffff804322732c7[/li][li]BugcheckParameter3 0xffff820988dd7738[/li][li]BugcheckParameter4 0xffff820988dd6f70[/li][li]SleepInProgress 0[/li][li]PowerButtonTimestamp 0[/li][li]BootAppStatus 0[/li][li]Checkpoint 0[/li][li]ConnectedStandbyInProgress false[/li][li]SystemSleepTransitionsToOn 0[/li][li]CsEntryScenarioInstanceId 0[/li][li]BugcheckInfoFromEFI false[/li][li]CheckpointStatus 0[/li][li]CsEntryScenarioInstanceIdV2 0[/li][li]LongPowerButtonPressDetected false[/li][/ol]
                  [li]I’m confused on the clean boot, what am I supposed to do once I do that?[/li][li]I’m not sure what chipset drivers for my motherboard are. Do you mean bios version? In order for the i3-9100f to work on this mobo, it needed f12 or greater. I updated it to f15. It is plugged into a power strip.[/li][li]I do have msi afterburner installed. I wanted to see if the GPU was overclocked. But it seems normal as far as I can tell.[/li]
                So I have a lot of Kernel Power Event 41’s, so here are all the BugcheckCodes:
                [ul]
                [li]30[/li][li]0[/li][li]80[/li][li]10[/li][li]156[/li][/ul]
                I also have a lot of Errors coming up:
                [ul]
                [li]DistributedCOM Event ID 10005[/li][li]Security-SPP Event ID 8198[/li][li]Kernel-EventTracing Event ID 2[/li][li]PerfNet Event ID 2004[/li][/ul]
                A lot, like 20, DistributedCOM 10005 event errors…

                Comment

                • PeterOz
                  PCHF Technical Response Team
                  • Mar 2021
                  • 4190

                  #9
                  Stay from event viewer unless we ask for something.
                  You will find thounsands of entries that mean nothing.

                  Comment

                  • PeterOz
                    PCHF Technical Response Team
                    • Mar 2021
                    • 4190

                    #10
                    Originally posted by DrWorm
                    Ram: PNY XLR8 2x8GB DDR4-3200
                    Also your ram is to fast for your motherboard
                    From the manual
                    2 x DDR4 DIMM sockets supporting up to 32 GB of system memory Dual channel memory architecture [COLOR=rgb(243, 121, 52)]Support for DDR4 2666/2400/2133 MHz memory modules Support for ECC Un-buffered DIMM 1Rx8/2Rx8 memory modules (operate in non-ECC mode) Support for non-ECC Un-buffered DIMM 1Rx8/2Rx8/1Rx16 memory modules

                    And is to fast for your cpu from Click On Me
                    [HEADING=2]Memory Specifications[/HEADING]
                    Max Memory Size (dependent on memory type)
                    64 GB
                    Memory Types
                    [COLOR=rgb(243, 121, 52)]DDR4-2400[/COLOR][/COLOR]

                    Comment

                    • DrWorm
                      PCHF Member
                      • Mar 2022
                      • 46

                      #11
                      Originally posted by PeterOz
                      Stay from event viewer unless we ask for something.
                      You will find thounsands of entries that mean nothing.
                      Ok sorry. Should I install both the Intel INF installation as well as the Intel Management Engine Firmware?

                      I also had slower memory before, but kept getting memory related bsod. Havent gotten those though since swapping.

                      Comment

                      • PeterOz
                        PCHF Technical Response Team
                        • Mar 2021
                        • 4190

                        #12
                        Originally posted by DrWorm
                        Intel INF installation
                        Try with this to start

                        Comment

                        • DrWorm
                          PCHF Member
                          • Mar 2022
                          • 46

                          #13
                          Originally posted by PeterOz
                          Try with this to start
                          Ok, I installed the Intel INF and the the Intel Management Engine Firmware, so far so good. I know not to look at the event viewer, but so far the only thing I’ve seen are application errors. I’m trying to install Overwatch to test the stability

                          Comment

                          • DrWorm
                            PCHF Member
                            • Mar 2022
                            • 46

                            #14
                            Originally posted by PeterOz
                            Try with this to start
                            Update, just got a BSOD of IRQL NOT LESS OR EQUAL

                            Comment

                            • PeterOz
                              PCHF Technical Response Team
                              • Mar 2021
                              • 4190

                              #15
                              If problems continue, disable or remove any newly installed hardware
                              or software

                              From here https://neosmart.net/wiki/irql-not-l...~:text=Symptom 1: β€œIRQL NOT LESS OR EQUAL” blue error screen,-The IRQL error&text=The IRQL_NOT_LESS_OR_EQUAL error can be,controller, network card, and others
                              Originally posted by DrWorm
                              install Overwatch to test the stability
                              I know this is a game
                              see above about software.
                              From that site I linked above
                              *** DO NOT DOWNLOAD ANY FIXIT SOFTWARE ***
                              DrWorm:

                              Comment

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