Computer attempts to wake from sleep, and then has issues

[Malnutrition]

I’m gonna have to reply back tomorrow. I’m in a bad area , I have to walk to the end of driveway to barely get one bar signal.

[Pyro]

I figured because I have the time and it’s possible, I’d just reset the system, I am currently going through and downloading drivers/updates and a few programs that I would like to have off the hop (not all of them).

I will get back to you after letting it sleep a few more times.

[Malnutrition]

Alright, thanks for the update. Sorry I have been MIA been helping a friend out.

[Pyro]

Not a problem, thank you for working with me on this issue.

I had been having good luck, installing new programs in small batches and dealing with things as they come, taking every chance to put the computer to sleep with little to no issues.

However, after a reinstall and installing sonic studio / radar, same issue after a long sleep wake-up.

I am going to try uninstalling the sonic applications as I do not need them, but I wanted to keep you in the loop since I am not sure if this tells me anything or not.

[Pyro]

Pardon my slip, a restart not a reinstall, Sonic Studio and Sonic Radar installed on their own, without and permission or otherwise input from me.

Just thought I should make this clear.

[Malnutrition]

Thanks for the update.

[Bruce]

@Pyro - any update?

[Pyro]

I have been testing to see if there are any signs of further issues.

I think it may have been Sonic Radar/Studio causing some sort of issue, but I’m still not 100% certain.

Is there any way to mark a potential solution?

[Bruce]

let’s leave this open for a few more days for you to test further.
we’ll see how you go!

good luck. (y)

[Pyro]

I regret to come back with the issue once again presenting itself. (Circumstances were a shorter sleep cycle)

I’m honestly beyond confused at this point, since it’s not software however, that would have to make it something physical?

Could it be the power? I have my entire setup and a router plugged into a cheap surge protector, sometimes the lights will dim when waking from sleep.

If not power, the only other options are hardware or peripherals, but my peripherals have not changed in the better part of a year, and as for the hardware, the only adjustments made recently would be a replacement GPU of the same make and model (it’s a 3-slot instead of a 2-slot now)

Thank you for leaving this open Bruce.

[Pyro]

Addressing these questions in the order asked:

A complete nuke, I have retrieved a few files I needed from a system image, but other than that, everything has been installed new from manufacturers and system files/drivers should all be up to date.

That’s a real bummer, but I suppose at that rate, might as well.

The main issue being some sort of port-shutdown. I will press a key on the keyboard to wake up, the lights on the keyboard will briefly turn on, the computer will make a click noise from the PSU (the one it always does when I shut off), I press the power button to turn the computer on, and it outputs nothing to the monitors,and does not light the keyboard up.

This same issue has presented itself from a shutdown hard-startup, with the same issues mentioned above.

I did notice, when it was in the no-output mode, I was able to get the keyboard to temporarily light up if I started punching keys.

As far as troubleshooting since a lot has been lost I feel:
I have reseated some components, such as the GPU and some power connectors, ran a bare installation of windows while installing programs slowly, and uninstalled what I thought was the trouble program (Sonic Radar/Studio).

For reference, the GPU and Motherboard have both been sent in for service to their respective manufacturers and come back with a green-light.

On a slightly off-topic sidenote, is it possible this has something to do with that VGA warning “Q-LED” my motherboard shoots up when the monitors are not turned on before the computer?

[Bruce]

not sure about the q-led warning light.

any chance you can try another power supply?

[Pyro]

My neither, the board was serviced a year ago and came back fine.

I do not have a backup to test it against, but supposedly the click is normal: a relay or something - It is a seasonic unit. (Seasonic FOCUS Plus Platinum 750 W 80+ Platinum Certified Fully Modular ATX Power Supply) It is only 3 years old at this point.

Is there anyway to test the PSU against itself? I know it comes with a 24pin connected that simulates a load or something along those lines.

[Malnutrition]

Just letting you know hardware issues are above my skill set.

You are in good hands, just letting you know.

[Bruce]

PSU testers tell you when a unit is bad, LED indicators are red instead of green, but when they say a PSU is good, it is no guarantee, and can still be bad.
in short, when their bad, their bad - when their good, they can still be bad.

trying another PSU, just temporarily, from any other rig (neighbour, friend, family, work PC) will let you know whether the it is the cause of your issue.

here is some info on the VGA Q-LED light; https://www.asus.com/support/FAQ/1042678/##4

during the course of all this troubleshooting, have you tried leaving the GPU out and running the PC on just the onboard graphics?