Available memory

[phillpower2]

Your priority should be to get Windows activated and for the two reasons that were mentioned previously, how to reactivate a digital licence info here

The above should hopefully get you sorted, we are unfortunately at the point by were the PCHF Terms and rules mean that we can no longer offer any assistance until we can determine that the OS is activated, PM a member of staff if you need this thread reopening.

1. Discussion of or promotion of sites offering cracks, warez, torrents, *********** or any other illegal material or any software created to download any of the above will result in an immediate ban. This includes nulled, copied or any other illegal software or operating systems.

[phillpower2]

Thread reopened at request of the OP.

[IsaGow]

http://speccy.piriform.com/results/Vn3Uh2BXIFR6q2jH3T6x7zv

unfortuantley im still unable to send the mTB txt file via attaching it

[phillpower2]

Sorry but nothing has changed since your post #30 and my reply #32 as in there is nothing shown to have been installed to prove that Windows 10 is legit, the lack of any MTB log also looks bad, below is the date of your Windows 10 installation and the state of play of Windows 10 updates.

Operating System
Windows 10 Home 64-bit
Computer type: Desktop
[COLOR=rgb(184, 49, 47)]Installation Date: 3/24/2021 12:46:15 AM

Not Installed
5/6/2021 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.339.61.0)
Installation Status: Failed
Install this update to revise the files that are used to detect
viruses, spyware, and other potentially unwanted software. Once
you have installed this item, it cannot be removed.
4/27/2021 Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.337.41.0)
Installation Status: Failed
Install this update to revise the files that are used to detect
viruses, spyware, and other potentially unwanted software. Once
you have installed this item, it cannot be removed.
4/14/2021 2021-04 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5001330)
Installation Status: In Progress
Install this update to resolve issues in Windows. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article for more information.
After you install this item, you may have to restart your computer.
4/3/2021 2021-03 Update for Windows 10 Version 20H2 for x64-based Systems (KB4023057)
Installation Status: In Progress
A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
3/24/2021 2021-01 Update for Windows 10 Version 20H2 for x64-based Systems (KB4023057)
Installation Status: In Progress
A security issue has been identified in a Microsoft software
product that could affect your system. You can help protect your
system by installing this update from Microsoft. For a complete
listing of the issues that are included in this update, see the
associated Microsoft Knowledge Base article. After you install
this update, you may have to restart your system.
System Folders

You need to contact Microsoft and have them sort it as without being able to prove that Windows 10 is legit no reputable forum can or will be able to help you.[/COLOR]

[IsaGow]

im not sure quite why that is because I can now see that it is acc activated. could it be because I haven’t restarted my computer since the windows operative activated it for me? also with MTB I’m unsure how I can send you this file I can see it and read through it but when I try and attach it and click send it just doesn’t send. I could send it via a series of screenshots but what ever you think will work best.

How would I prove that my windows is legit? what do I need from windows to prove this.

[phillpower2]

im not sure quite why that is because I can now see that it is acc activated. could it be because I haven’t restarted my computer since the windows operative activated it for me

When was this.

[IsaGow]

about 2 hours ago

[phillpower2]

The person that helped you should have told you that you needed to restart the computer and check to make sure that Windows was able to update, which it isn`t and for as to why explained below;

Partition 1
Partition ID: Disk #1, Partition #1
[COLOR=rgb(184, 49, 47)]Disk Letter: C:
File System: NTFS
Volume Serial Number: 18D31D5F
Size: 459 GB
Used Space: 453 GB (98%)
[COLOR=rgb(184, 49, 47)]Free Space: 5.94 GB (2%)

You were advised of the danger of this way back in my reply #12;

For Windows to be able to run efficiently and to be able to update, on a mechanical HDD you need to have between 20 and 25% of the partition or drive available as free storage space at all times and on an SSD between 10 and 20%, if you don`t you risk Windows becoming corrupt or not being able to update which also puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

[/COLOR][/COLOR]

[IsaGow]

i have restarted and this has fixed my memory issue haha I really appreciate your help thank you.

[phillpower2]

Glad to hear it and thanks for letting us know (y)

Just the matter of backing up your C: drive now so that you can free up the space that you need to be able to install the missing and future updates, clear at least 30% if you can, you may drop to as low as 25% just by getting 20H2 up to where we are now.

You are welcome

[phillpower2]

Thread reopened at request of the OP.

Can we have a new MTB log and Speccy url IsaGow

[IsaGow]

http://speccy.piriform.com/results/vNPZ4KdU2cPYhsYtGx27bK6

Im still unable to attach the file to the messege for the MTB

[phillpower2]

You can use a service like dropbox to get a MTB log to us, see here

Have you checked Task Manager to see what is shown to be using the most memory.

Are you overclocking anything.

Who installed Palo Alto Firewall on the computer.

We need to check your temps and voltages, see below;

Download Speedfan and install it. Once it’s installed, run the program and post here any information it shows.

http://artellos.geekstogo.com/speedfan.png

So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start…all programs…accessories…paint…left click in the white area …press CTRL + V…click on file…click on save…save it to your desktop…name it something related to the screen your capturing… BE SURE TO SAVE IT AS A .JPG …otherwise it may be to big to upload… after typing in any response you have… click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

[phillpower2]

No need for now as we can see a major cause for concern, your MB is going into meltdown as is confirmed by the three programs, high temps will cause you all sorts of problems including what you see going on with the memory.

Two suggestion for now;

Find and uninstall the Palo Alto.

get yourself a small desktop type fan, remove the side of the case, direct the fan so that it blows cool clean air directly onto the MB and cools down the Southbridge.

Monitor the temps and memory use for a while then get back to us.

[IsaGow]

No need for now as we can see a major cause for concern, your MB is going into meltdown as is confirmed by the three programs, high temps will cause you all sorts of problems including what you see going on with the memory.

Two suggestion for now;

Find and uninstall the Palo Alto.

get yourself a small desktop type fan, remove the side of the case, direct the fan so that it blows cool clean air directly onto the MB and cools down the Southbridge.

Monitor the temps and memory use for a while then get back to us.

I have a pretty hefty PC fan and my PC case side is off already because of its size maybe a good clean will help it?