Help !

[Tomb]

Hi so basically I went to reset my pc and once it started the pc froze and and shut off and now when I turn it on There is a black screen and I can’t do anything, and help would be very appreciated

[veeg]

Hello

What was your procedure with the reset? I am assuming that the black screen is upon booting..If not try going into safe mode.

[Tomb]

Hello

What was your procedure with the reset? I am assuming that the black screen is upon booting..If not try going into safe mode.

Yea it’s on on start up I’ve tired to go into safe mode and nothing happens it was when I went to reset my pc I moved my ram stick and the screen froze And shut off and now all I see is a black screen

[jmarket]

Hi @Tomb and welcome to PCHF

To better assist you, are you able to provide us with some hardware specs, such as:

[ul]
[li]OS[/li][li]Motherboard make and model[/li][li]CPU make and model[/li][li]RAM make and size[/li][li]GPU make and model[/li][li]PSU make and wattage[/li][/ul]

[Tomb]

gigabyte ga 78lmt usb3
R6 280x
16gb ddr3 team group inc
fsp group inc 240v
Intel i5 ?
original windows 8.1

[jmarket]

Does your motherboard have integrated graphics? If so, have you tried unplugging the video card and seeing if you get video from the on-board video?

[Tomb]

Yeah I’m pretty sure they do never took parts of my pc so I’ll have to give it a go

[Tomb]

Does your motherboard have integrated graphics? If so, have you tried unplugging the video card and seeing if you get video from the on-board video?

Unplug my graphics card and switched to the motherboards graphics and still nothing

[jmarket]

Did you make sure you removed it from the motherboard? Sometimes it’ll still try to boot to the video card even if it’s unplugged from power.

[Tomb]

Did you make sure you removed it from the motherboard? Sometimes it’ll still try to boot to the video card even if it’s unplugged from power.

Yeah fully unplugged it from the motherboard and left it a side

[jmarket]

Do you have a spare monitor to test? Also make sure all connections are tight. I know it sounds redundant, but I’ve come across the same issue everyday at work and 95% of the time it is is a loose cable connection.

[Tomb]

I could try a new connection I mean the monitor recognises there is a hdmi just no display

EDIT: removed double quote.

[phillpower2]

Any update Tomb?

[phillpower2]

Any update for us? This thread will be closed if not replied to within 48hrs.