Help with sound

[Niraal]

I don’t hear from my headphones only from my monitor speakers (HDMI connection)
how can i fix that?

[veeg]

Hello

What audio software are you using?

@Rustys @Bruce

[Niraal]

Hello

What audio software are you using?

@Rustys @Bruce

What do you mean?
I don’t use a audio software

[Bruce]

if you are on Windows 1`0, with the headphones plugged in, right click on the Volume icon (bottom right of screen), choose Open Sounds settings, and what options are available in Choose your output device ?

[Niraal]

if you are on Windows 1`0, with the headphones plugged in, right click on the Volume icon (bottom right of screen), choose Open Sounds settings, and what options are available in Choose your output device ?

[Bruce]

and does changing to one of the other options help?

[Niraal]

and does changing to one of the other options help?

It’s set on the headphones but I hear nothing from my headphones and if I will switch to 2460G5-4 (monitor) I will only hear from my monitor, but I want to hear from my headphones

[Bruce]

what is your headphone make/model?
USB or 3.5mm jack?
have you tried the front and back ports?
failing all that, go to Control Panel, Device Manager, Sound Video and Game controllers and uninstall your audio device.
reboot and Windows will try to reload it for you. if not, get the latest driver from your mobo’s website.

[Niraal]

what is your headphone make/model?
USB or 3.5mm jack?
have you tried the front and back ports?
failing all that, go to Control Panel, Device Manager, Sound Video and Game controllers and uninstall your audio device.
reboot and Windows will try to reload it for you. if not, get the latest driver from your mobo’s website.

I got Razer kraken 7.1
It’s 3.5mm jack
Doesn’t work

[Bruce]

what “doesn’t work”?
the front and back ports or the uninstall/reinstall of the audio driver?
so you can customise those headphones, have you installed the supplied software? (this is what post #2 was after)

[Niraal]

what “doesn’t work”?
the front and back ports or the uninstall/reinstall of the audio driver?
so you can customise those headphones, have you installed the supplied software? (this is what post #2 was after)

The first one doesn’t work and the second one i haven’t tried because I can’t find the drivers and I don’t think that reinstalling the drivers will work

[phillpower2]

Hello Niraal,

Not sure if you want the speakers and headphones to both work at the same time or you just want the headphones working, it is a HP tutorial but the steps are the same, see info here

[Niraal]

Hello Niraal,

Not sure if you want the speakers and headphones to both work at the same time or you just want the headphones working, it is a HP tutorial but the steps are the same, see info here

I want the headphones only the work i don’t the speakers to work

[veeg]

Any updates?

[Niraal]

Any updates?

Still not working I’m waiting for someone to help me I thought you forgot me lel