Random solid colour crash

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • animeshd
    PCHF Member
    • Aug 2018
    • 11

    #1

    Random solid colour crash

    plz help, after using my pc for roughly 30 mins it crashes,shows random solid colour in monitor,keyboard & mouse doesn’t work at that time,if i leave it like that sometimes it gets automatically shut down or I have to do a hard reset.changed PSU, checked every hardware they are all fine, I don’t have a GPU(pardon my English)
  • system
    PCHF Owner
    • Jan 2015
    • 7634

    #2
    Originally posted by animeshd
    checked every hardware they are all fine,
    How did you check all the components?

    Comment

    • animeshd
      PCHF Member
      • Aug 2018
      • 11

      #3
      Originally posted by gus
      How did you check all the components?
      changed PSU, checked ram with Memtest86, passed every time. Even changed the ram slots and tried other ram.

      Comment

      • Bruce
        PCHF Moderator
        • Oct 2017
        • 10702

        #4
        how bad is the dust build-up?
        how good is the air-flow?
        have you tried running the unit with the side over off and a fan blowing into the chassis?

        Comment

        • animeshd
          PCHF Member
          • Aug 2018
          • 11

          #5
          Originally posted by Bruce
          how bad is the dust build-up?
          how good is the air-flow?
          have you tried running the unit with the side over off and a fan blowing into the chassis?
          yes, I did all of that.
          Originally posted by Bruce
          how bad is the dust build-up?
          how good is the air-flow?
          have you tried running the unit with the side over off and a fan blowing into the chassis?
          Cleaned it just yesterday so there is no dust.
          Got 1 fan for as intake and another for exhaust.
          Yes, I have tried to ran it with side panels off, same thing happening

          Comment

          • animeshd
            PCHF Member
            • Aug 2018
            • 11

            #6
            Originally posted by animeshd
            yes, I did all of that.

            Cleaned it just yesterday so there is no dust.
            Got 1 fan for as intake and another for exhaust.
            Yes, I have tried to ran it with side panels off, same thing happening
            Another thing, I’ve managed a Radeon 5450 GPU, when I use it same thing happens (no power in keyboard and mouse, some times after it gets automatically shut down or a hard reset) but this time there is no solid colour in monitor instead the screen freezes.

            Comment

            • Rustys
              PCHF Member
              • Jul 2016
              • 7862

              #7
              Does [COLOR=rgb(243, 121, 52)]Start your PC in safe mode in Windows 10 and what were the results?

              Have you tried a [COLOR=rgb(243, 121, 52)]How to perform a clean boot in Windows and what were the results?

              Post as much as the system specification including the power supply unit.[/COLOR][/COLOR]

              Comment

              • animeshd
                PCHF Member
                • Aug 2018
                • 11

                #8
                Originally posted by Rustys
                Does [COLOR=rgb(243, 121, 52)]Start your PC in safe mode in Windows 10 and what were the results?

                Have you tried a [COLOR=rgb(243, 121, 52)]How to perform a clean boot in Windows and what were the results?

                Post as much as the system specification including the power supply unit.
                [/COLOR][/COLOR]
                [COLOR=rgb(243, 121, 52)][COLOR=rgb(243, 121, 52)]
                In safe mode random colour doesn’t appear but screen gets full black, then again same thing. Even if I open BIOS and leave it like that same thing happens,
                Yes, tried clean boot
                Specs
                Intel I3 2120
                Gigabyte H61-S2P Motherboard
                Starlite DDR3 4GB RAM, 1333 mhz
                Frontech PSU, 450 WATT
                Windows 10 Pro 64 Bit
                Dell Monitor
                2 fans inside the case, 1 for intake and another one as exhaust.[/color][/color]

                Comment

                • Rustys
                  PCHF Member
                  • Jul 2016
                  • 7862

                  #9
                  Is there a fan on the heat-sink for the CPU?

                  Is it spinning?

                  EDIT: You stated that you checked things did you do anything to the CPU?

                  Comment

                  • animeshd
                    PCHF Member
                    • Aug 2018
                    • 11

                    #10
                    Originally posted by Rustys
                    Is there a fan on the heat-sink for the CPU?

                    Is it spinning?

                    EDIT: You stated that you checked things did you do anything to the CPU?
                    Yes, there is a fan and its spinning.
                    No, didn’t do anything to the CPU

                    Comment

                    • jmarket
                      PCHF Owner
                      • Jan 2015
                      • 7634

                      #11
                      If I may butt in a second.

                      Do you see anything in Event Viewer? When a solid color like that happens, it usually indicates the GPU or another component is overheating. There’s a sure fire way to verify if it’s the GPU.

                      Let’s stress test your GPU. Download Furmark and install it.

                      FurMark Setup:
                      • If you have more than one GPU, select Multi-GPU during setup
                      • In the Run mode box, select “Stability Test” and “Log GPU Temperature”
                        Click “Go” to start the test (Looks like it’s “BURN-IN test” now)
                      • Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
                        NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn’t display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
                        If the temperature gets above 100ºC, quit the test - the video card is overheating.
                      • Click “Quit” to exit
                        What you are looking for:
                      • excessive heat from the GPU (report back with anything over 90ºC)
                      • problems with the video display (picture is distorted or jumbled, picture turns black, etc)
                      • problems reported by the program (I haven’t seen this, but “just in case”)

                      Comment

                      • animeshd
                        PCHF Member
                        • Aug 2018
                        • 11

                        #12
                        Originally posted by jmarket
                        If I may butt in a second.

                        Do you see anything in Event Viewer? When a solid color like that happens, it usually indicates the GPU or another component is overheating. There’s a sure fire way to verify if it’s the GPU.

                        Let’s stress test your GPU. Download Furmark and install it.

                        FurMark Setup:
                        • If you have more than one GPU, select Multi-GPU during setup
                        • In the Run mode box, select “Stability Test” and “Log GPU Temperature”
                          Click “Go” to start the test (Looks like it’s “BURN-IN test” now)
                        • Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
                          NOTE: Set the alarm to go off at 90ºC. Then watch the system from that point on. If the system doesn’t display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
                          If the temperature gets above 100ºC, quit the test - the video card is overheating.
                        • Click “Quit” to exit
                          What you are looking for:
                        • excessive heat from the GPU (report back with anything over 90ºC)
                        • problems with the video display (picture is distorted or jumbled, picture turns black, etc)
                        • problems reported by the program (I haven’t seen this, but “just in case”)
                        Ok, I will do this
                        But this random colour pops up when there is no GPU attached,If I use the GPU then random colour doesn’t pop up instead the screen gets freeze and the same things like no power to keyboard and mouse,

                        Comment

                        • jmarket
                          PCHF Owner
                          • Jan 2015
                          • 7634

                          #13
                          You’re using on-board graphics? Sounds like the motherboard could be bad.

                          Comment

                          • animeshd
                            PCHF Member
                            • Aug 2018
                            • 11

                            #14
                            Originally posted by jmarket
                            You’re using on-board graphics? Sounds like the motherboard could be bad.
                            Yes, but if I use GPU then screen freezes instead of showing random colour, Any method to make sure that the Motherboard is the culprit??

                            Comment

                            • jmarket
                              PCHF Owner
                              • Jan 2015
                              • 7634

                              #15
                              If the screen freezes when the GPU is in and reboots when it’s out, you have your proof I’m afraid.

                              I assume all drivers are updated correct? Have you tried using DDU to uninstall the drivers doing a fresh install of the most up-to-date ones to rule out a bad driver?

                              Comment

                              Working...