Many programs just don't run anymore

[capwn]

I had been using Windows 10 fine for about a year. Then suddenly two programs I have often used (MalwareBytes and a video convertor) suddenly stopped working. I click on them and NOTHING happens, they don’t appear in the taskbar or processes. I’ve tried reinstalling them but they just don’t work. Since then I tried downloading other video convertors, about 10 in total. About 5 worked and 5 didn’t (I was checking out their features). I’m the only one who uses my pc and am set as an administrator.

Most programs still work fine. Any ideas what could be happening here?

[jmarket]

Hey there capwn

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:


List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

Is Windows fully updated?

Also remember some programs, especially older ones, may not work with W10.

[capwn]

Thanks for your time. Well this is weird, this morning everything started working again, both malwarebytes and the original video converter opened straight up. It had been having this problem for 2-3 weeks and as soon as I ask for help it has fixed itself. If we could keep this thread open for a few more days just incase it stops working again and I’ll post a log.

[capwn]

Came back and tried opening Malwarebytes and video converter, won’t work again. Went to create a log straight away, here you go.

[veeg]

Any updates for us?

[capwn]

I replied last week with an attached log but had no response, going by the long it certainly seems to point out what the issue is but I don’t know what it means. At the moment, my malwarebytes and video converter software are still rarely opening (but sometimes do).

[veeg]

Yeah i saw that..trying to keep up here..So i will put in a request for more follow up…so you know..

[Malnutrition]

I’d suggest that you remove all AVG items, with Geek Uninstaller.

AVG (HKLM...\AvgZen) (Version: 1.113.2.50020 - AVG Technologies)
AVG PC TuneUp (HKLM-x32...{149D912F-03DB-4895-913E-820CB11965C0}) (Version: 16.74.1 - AVG Technologies) Hidden
AVG PC TuneUp (HKLM-x32...\AVG PC TuneUp) (Version: 16.74.2.60831 - AVG Technologies)
AVG Web TuneUp (HKLM-x32...\AVG Web TuneUp) (Version: 4.3.7.452 - AVG Technologies)
AVG Zen (HKLM...{50B62078-D231-46A3-BA7C-23DCFA0E6101}) (Version: 1.113.1 - AVG Technologies) Hidden

Reboot the machine and run the AVG removal tool.
Reboot once more after the removal tool is ran.
Test your issue, AVG can mess up computers in more ways than one can imagine.
I highly suspect this to be your issue.

[capwn]

Thanks. I uninstalled all traces of AVG from geekUninstaller. Rebooted. Ran AVG removal tool. Rebooted. Tried running malwarebytes/video converter and they wouldn’t open. Opened geekUninstaller to check there was no more AVG, there wasn’t. Also can’t find it in task manager or tray so it looks like AVG is no longer anywhere on my pc. Rebooted, those programs still didn’t open.

[jmarket]

Hey capwn

What computer do you have? Both programs are reporting a fault in wintab32.dll, which is related to a Wacom product.

[Malnutrition]

To deal with any possible file corruption, now please run a checkdisk on the machine…

Run Check Disk

Run chkdsk /f /r from elevated command prompt.

[MEDIA=youtube]4feZG3LebOg[/MEDIA]

After the checkdisk…

https://sites.google.com/site/canned...kdskResult.png Scan with ListChkDskResult

Please download ListChkDskResult by SleepyDude and save it to your desktop.
[ul]
[li]Right-click on https://sites.google.com/site/canned...kdskResult.png icon and select https://sites.google.com/site/canned...RunAsAdmin.jpg Run as Administrator to start the tool.[/li][li]A message about checking Windows Event Log will pop-up. Click OK.[/li][li]Wait patiently until a notepad window will open. This won’t take long.[/li][li]The displayed logfile will be also saved to your desktop as ListChkDskResult.txt.[/li][/ul]
Please include the content of this file in your next reply.

[capwn]

I’m having an issue with checkdisk, it gets to 11% and then just stops. I’ve left it for a couple of hours, still 11%.

What would you advise me to do?

P.S Here are my pc stats as requested;

[MEDIA=imgur]WCakz8f[/MEDIA]

[veeg]

Do you have any updates for us?

[capwn]

Yes, in my previous post. It was suggested that I run checkdisk but it hangs on this process.

[veeg]

OK

jmarket @Malnutrition