What's wrong with my Desktop? Windows 10 won't boot after update

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  • passwurd
    PCHF Member
    • Dec 2016
    • 19

    #1

    What's wrong with my Desktop? Windows 10 won't boot after update

    So I was shutting down my computer and it did an automatic update, and I left to go do something. I came back with my brother on it and unable to Boot Windows 10, it just takes me to the UEFI Bios Screen, I don’t think it’s hardware, and apparently it happen while my brother was on the computer. Anybody know the problem/solution?
  • Malnutrition
    PCHF Moderator
    • Jul 2016
    • 7041

    #2
    Welcome to PCHF

    [ul]
    [li]On a clean machine, please download FRST 64bit or FRST 32 bit and save it to a flash drive. Note: You need to run the version compatible with your system. Plug the flashdrive into the infected PC.[/li][li]If you are using Windows 8 or 10 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt. If you are using Vista or Windows 7 enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:[/li]
    • [li]Restart the computer.[/li][li]As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.[/li][li]Use the arrow keys to select the Repair your computer menu item.[/li][li]Select US as the keyboard language settings, and then click Next.[/li][li]Select the operating system you want to repair, and then click Next.[/li][li]Select your user account an click Next.[/li][/ul]
      Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used. To make a repair disk on Windows 7 consult: https://pchelpforum.net/resources/cr...scue-disc.114/ To enter System Recovery Options by using Windows installation disc:
      [ul]
      [li]Insert the installation disc.[/li][li]Restart your computer.[/li][li]If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.[/li][li]Click Repair your computer.[/li][li]Select US as the keyboard language settings, and then click Next.[/li][li]Select the operating system you want to repair, and then click Next.[/li][li]Select your user account and click Next.[/li][/ul]
      On the System Recovery Options menu you will get the following options: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt Select Command Prompt Once in the Command Prompt:
      [ul]
      [li]In the command window type in notepad and press Enter.[/li][li]The notepad opens. Under File menu select Open.[/li][li]Select β€œComputer” and find your flash drive letter and close the notepad.[/li][li]In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive.[/li][li]The tool will start to run.[/li][li]When the tool opens click Yes to disclaimer.[/li][li]Press Scan button.[/li][li]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/li][/ul]

    Comment

    • passwurd
      PCHF Member
      • Dec 2016
      • 19

      #3
      I tried the Window 7 repair disk, but it wasn’t able to find an OS at all? Could it be hardware by change?

      Comment

      • Malnutrition
        PCHF Moderator
        • Jul 2016
        • 7041

        #4
        Are there any files that you wish to retrieve from the machine?
        I think it may be wise to re seat the hardware on this machine and then see if you are able to get into the OS with these instructions.

        [MEDIA=youtube]DLxNPBQBfT8[/MEDIA]

        Comment

        • jmarket
          PCHF Owner
          • Jan 2015
          • 7634

          #5
          What motherboard are you using? How about some system specs ?

          Comment

          • passwurd
            PCHF Member
            • Dec 2016
            • 19

            #6
            All I know is that it’s an i7 and I’m using a Nvidia GT 620. The i7 runs at 3.4 Ghz

            Comment

            • passwurd
              PCHF Member
              • Dec 2016
              • 19

              #7
              Could this be from my brother possibly stopping an update (which I’m unsure if he did it) or could there be another conflict? I’ve look on the Windows 10 update schedule but it didn’t include the one I had on 12/9.

              Comment

              • Malnutrition
                PCHF Moderator
                • Jul 2016
                • 7041

                #8
                Have you re seated the Hardware?
                Are there files you wish to get from the machine?

                Comment

                • passwurd
                  PCHF Member
                  • Dec 2016
                  • 19

                  #9
                  I have some pictures, and everything else I can get again. Though after trying anything I don’t think there’s any hope for it. I don’t have enough money to go and by Windows 10 or go to someone who can fix it, so it’s broken beyond repair to me. I’ll set this to solved but I don’t think there’s a real answer besides reinstalling. Thanks for the help.

                  Comment

                  • Malnutrition
                    PCHF Moderator
                    • Jul 2016
                    • 7041

                    #10
                    You can get a copy of windows 10 from here, we have a guide on it.

                    How to clean install windows 10 found here.

                    Comment

                    • Malnutrition
                      PCHF Moderator
                      • Jul 2016
                      • 7041

                      #11
                      We can help you get the machine going again, and for free so do not give up just yet.

                      Comment

                      • passwurd
                        PCHF Member
                        • Dec 2016
                        • 19

                        #12
                        I tried the install, but it wasn’t able to recover or find a place to put Windows, could it be a faulty hard drive?

                        Comment

                        • Malnutrition
                          PCHF Moderator
                          • Jul 2016
                          • 7041

                          #13
                          Originally posted by passwurd
                          could it be a faulty hard drive?
                          Could indeed be, have you re seated the hardware as suggested? Perhaps your brother is not telling you the whole story and maybe knocked the tower…

                          Comment

                          • passwurd
                            PCHF Member
                            • Dec 2016
                            • 19

                            #14
                            I re-connected the Hard Drive, and dusted the whole computer. As well as replaced the memory chip things… It’s wired now, so I’m not sure.

                            Comment

                            • Malnutrition
                              PCHF Moderator
                              • Jul 2016
                              • 7041

                              #15
                              jmarket @Evan Omo

                              Comment

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