Solved Windows 10 fails to update

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Ok..so do you want this thread to stay open/put on hold for a while,until you hear from BT?
 
That would be useful thanks. I'm unsure anyone here will have suggestions on the phone/bb issue really, but it may give time for MS to come up with another update.
 
It seems MS are not so keen to update again recently, which is disappointing.

However on the supplementary issue of the Net connection, if I may ask a related question ...

I've had a second engineer visit who tested the broadband and whilst he didn't find a specific cause, rewired and changed terminals both in the hall and under the eaves outside anyway to try to eliminate issues with them, after which the phone noise level seemed extremely low. But of course, these issues are rarely continuous and whilst the call noise is now much reduced I do think it was worse in the evening. But the more relevant thing is that the Net continues to drop out.

I'm not noticing as much as I might as most of the day, if I'm on the PC it can well not be Web related stuff I'm doing. But last night and again this morning I've had the broadband drop on a number of occasions, and take a frustratingly long time to get back up. I've previously tried different splitter/filters. I've tried 3 different modem/routers. I've tried 3 different sets of cables. I think it has to be fair to say I've ruled out an issue with any of them, or at least after all that I'd hope so. So... can a PC keep kicking off the connection, even if the PC is simply on, and I am using the mobile or the tablet to communicate ?

I'm unsure if any of my old PCs in the garage (I must get around to slinging them) will even work/connect, should I take the trouble of digging them out and connecting them. But I'm getting desperate to find a single point of error. BT/Openreach have not mentioned any charge yet but I'm not wanting to find the issue is still with my equipment rather than theirs. I think I may turn off the PC tonight and go surf in bed using the tablet and see if it still fails, but I thought I'd ask in case someone knew whether an "idle" PC can bring down the modem / Net link; anyway.

Cheers
 
Meanwhile, looking from the other side, I've turned off WiFi on the mobile, tablet, and the smart TV; rebooted the PC, and closed most of the browser tabs. Will see if that changes anything.

And I no sooner paste that and I find the connection fails immediately afterwards. The only other tab I have open failed to update. Maybe coincidence but ...
 
Thanks for the reminder; on checking I now see there is a malicious software removal tool update and a security update. I'll give it a try.

Meanwhile the call line seems better, but not great nor consistent. Late at night the background noise is still there but at a much lower level. And the broadband connection drop-outs seem to have gone, although some videos do keep pausing. I'd put that down to the replaced connections but for the fact that I did still got a few drops after the connections were replaced; but none for days now. I feel it is likely they found a network/exchange fault since the visit, and changed something.

Ah it seems to have worked. I think Samuria's suggestions for reloading Win 10 has fixed it. Thanks to all of you who posted; I believe this can be assigned the fixed status now. Cheers.
 
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