Solved Walmart site

[mike13]

Here is the other file, I hope.

 

[Malnutrition]

You can....Expect a reply after 7pm eastern time .

 

[mike13]

OK, no hurry !!!!

 

[Malnutrition]

Ok, it may be a bit later tonight or tomorrow, I have the logs now and will check them over.

 

[Malnutrition]

I am creating a fixlist for you as well, but I do not want to lay too much onto you at one time, can you just follow thru with these instructions and then post Fresh FRST and Addition.txt logs for me to review, please.


One thing off the bat that I noticed, please download Geek Uninstaller.

And then use it to remove the following programs.

App Explorer (HKU\S-1-5-19\...\Host App Service) (Version: 0.273.4.240 - SweetLabs) <==== ATTENTION
App Explorer (HKU\S-1-5-20\...\Host App Service) (Version: 0.273.4.240 - SweetLabs) <==== ATTENTION

Optional Removal below. Acer Bloatware.

Acer Configuration Manager (HKLM-x32...{8CB1A03C-9849-4744-AD56-341A18F9E3E2}) (Version: 2.5.22250 - Acer)
Acer Jumpstart (HKLM-x32...{0C5ED25A-B8D1-4E71-BFCB-6B370A4EA19C}) (Version: 3.5.22220.20 - Acer)
Care Center Service (HKLM...{AFB52E98-7597-4484-9202-58F0FD3512ED}) (Version: 4.00.3046 - Acer Incorporated)
DriverSetupUtility (HKLM...{2B51C83A-465D-4EA9-9CDC-1ED95ED09AC6}) (Version: 1.00.3026 - Acer Incorporated)
ExpressVPN (HKLM-x32...{5B1D5290-DC0D-43D1-8220-8BB29BDDA0BE}) (Version: 2.5.22300.30 - Acer)

If you do not use ONeDrive you can remove it Via Geek Uninstaller as well.

Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 25.051.0317.0003 - Microsoft Corporation)


If this is not located in the default program files area check the Microsoft Store Apps by clicking View after starting the program.

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[mike13]

OK, I downloaded that Geek Uninstaller. It did not find the two APP Explorer on your list nor did it find DRiverSetupUtility. Anyway, I removed the other items. I also ran REVO Uninstaller, and it did not find those files either. So I ran that Farbar tool again. Here are the results, I hope.

 

[mike13]

Just an update. I went into that Walmart site several times, without any issues. Maybe the problem is fixed with the different suggestions from you, Bruce, and xrobwx71

 

[mike13]

Pretty sure the problem is fixed. Many thanks to Bruce, Xrobwx71, and Malnutrition for your help and suggestions +++ Mike

 

[Bruce]

Part of me says "if it's working, great, leave it alone" but another part wants to find the reason why if possible.

Are you happy for this to be closed or do you want to dig deeper?

 

[mike13]

Hi Bruce, I think you can close this thread. I believe that if it is not broke, don't fix it. You can devote your time to people with more serious problems. If the problem come back, I will return. Thanks again. Mike

 

[xrobwx71]

If you need to re-open, simply send one of us a DM and we'll get back to it. Thanks for letting us know!