USB Problem... Maybe a virus or is dead?

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I’d like you to run a full scan with malware bytes
Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Reportbutton, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.
Note: If asked to restart the computer, please do so immediately.
 
What is this Changzhi / XuanZhi software?
Are you aware of it being installed on your machine?


Remove this folder from your machine.

C:\Program Files (x86)\360
C:\ProgramData\360Quarant
C:\Windows\System32\Config\systemprofile\AppData\Roaming\360safe
 
Last edited:
Sorry for did'nt answer, I was too busy at work.


Firstable I removed these folders, the last one doesn't appears (360safe)

Changzhi / XuanZhi software. I don't know what is that, maybe It's a program that I used when I started with this USB problem, I don't remember to be honest
Malnutrition said:
What is this Changzhi / XuanZhi software?
Are you aware of it being installed on your machine?


Remove this folder from your machine.

C:\Program Files (x86)\360
C:\ProgramData\360Quarant
C:\Windows\System32\Config\systemprofile\AppData\Roaming\360safe
Click to expand...

Finaly, I started with this, Some steps I didn't know how I can do.
So I instaled program, click on Scan rootkits, plugged USB, selected "C" and "G" (I'm supouse those are my storage but USB didn't appears) and I started with scan. After two and half hours I unplugged USB because the computer started to make slowly, but scan was doing last step (image). So you said me I will have beeing patient with it, for that reason I went to sleep and during the morning still continuous, I already paused scan, because some times programs stops and I need they for working, I guess the time it's too much because I selected my storage, I hope doesn't take too much more time
Malnutrition said:
I’d like you to run a full scan with malware bytes
Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Reportbutton, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.
Note: If asked to restart the computer, please do so immediately.
Click to expand...
1645209774833.png
 
Ok, please upload fresh Frst and ZHP diag logs. I’ll have a good look at everything Sunday.
 
Apparently those Chinese items I mentioned earlier in the thread are related to LdPlayer. Did you install that?


FRST Fix.

Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.
 

Attachments

I am here, done with helping my friend. I am available to get this issue solved.

Can you please upload the following dump files so I can take a look.

C:\Windows\Minidump\020522-9390-01.dmp
C:\Windows\Minidump\020522-8890-01.dmp
C:\Windows\Minidump\020522-8031-01.dmp
C:\Windows\Minidump\020522-12515-01.dmp

You can easily grab these with Everything search engine.
Create a new folder on your desktop.
Type .DMP into the everything search window.
Click Edit >>> Select All. >>>>>>>
Right Click then select Cut.
Then paste into the new folder, zip it up and attach it here.
Or use sendspace.com and send the link here.

Please post the FRST fix log when complete.

These are all orphaned files on your machine.

Download ZHP Suite.



  • Then right clcick the ZHP suite icon Run as admin.
  • Then Click on Repar
  • Copy the entire content of the code box below, the next step will grab it from your clipboard.
  • Then click on paste Script.
  • Then click start script
  • Allow completion.
  • A log file will appear on your desktop.
  • Post it here in your next reply.
  • Reboot your machine.

Capture.PNG


Code: 
Start::
O4 - HKCU\..\Run: [Discord] . (. - .) -- Discord.exe
O4 - HKUS\S-1-5-21-4231842603-463809896-2558553229-1001\..\Run: [Discord] . (. - .) -- Discord.exe
O4 - GS\Desktop [Administrador]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe 
O4 - GS\Desktop [defaultuser0]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe 
O4 - GS\Desktop [Invitado]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe 
O4 - GS\Desktop [relam]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe 
[HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run]:Discord
[HKEY_USERS\S-1-5-21-4231842603-463809896-2558553229-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run]:Discord
HKCU\SOFTWARE\Discord
HKU\S-1-5-21-4231842603-463809896-2558553229-1001\SOFTWARE\Discord
C:\Users\relam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Discord Inc
HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers\WinRAR32
HKLM\Software\Classes\CLSID\{B41DB860-8EE4-11D2-9906-E49FADC173CA}
HKLM\Software\Classes\lnkfile\shellex\ContextMenuHandlers\WinRAR32
HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers\WinRAR32
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Battle.net\Battle.net Launcher.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Battle.net\Battle.net Launcher.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3.exe.ApplicationCompany
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[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:D:\wrar600es.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\wrar600es.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\wrar600es.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Programs\Opera\launcher.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Programs\Opera\launcher.exe.ApplicationCompany
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[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\appdata\local\programs\opera\75.0.3969.149\opera.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\DIOT_2019.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\JavaSetup8u281.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\JavaSetup8u281.exe.ApplicationCompany
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[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3_d3d11.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3_d3d11.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\VC_redist.x64.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\VC_redist.x64.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\little nightmares\atlas\binaries\win64\littlenightmares.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\little nightmares\atlas\binaries\win64\littlenightmares.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\reddeadredemption2\rdr2.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\reddeadredemption2\rdr2.exe.ApplicationCompany
C:\Users\relam\AppData\Local\Discord\app-0.0.309\Discord.exe
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Discord\app-0.0.309\Discord.exe.FriendlyAppName =>.SUP.Discord
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Discord\app-0.0.309\Discord.exe.ApplicationCompany =>.SUP.Discord
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\AmazonGamesSetup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\AmazonGamesSetup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\JNRGBSync-setup-v1.7.7.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\TRIGGERcmdAgentSetup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\TRIGGERcmdAgentSetup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files (x86)\steam\steamapps\common\grand theft auto v\gta5.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files (x86)\steam\steamapps\common\grand theft auto v\gta5.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.8.4_Beta_Setup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.8.4_Beta_Setup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\origin\battlefield 4\bf4.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\origin\battlefield 4\bf4.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\ONLYOFFICE\DesktopEditors\DesktopEditors.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\ONLYOFFICE\DesktopEditors\DesktopEditors.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\GeForce_Experience_v3.22.0.32.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\GeForce_Experience_v3.22.0.32.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Install SignalRgb.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Install SignalRgb.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\epic\overcooked2\overcooked2.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\osu!install.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\osu!install.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.7.2_Setup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.7.2_Setup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\lghub_installer.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\lghub_installer.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\minecraft\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\minecraft\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_291\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_291\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\Steam\steamapps\common\Halo The Master Chief Collection\mcc\binaries\win64\MCC-Win64-Shipping.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\Steam\steamapps\common\Halo The Master Chief Collection\mcc\binaries\win64\MCC-Win64-Shipping.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\downloads\anydesk.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\downloads\anydesk.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\Steam\steamapps\common\Unravel\Unravel.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\Steam\steamapps\common\Unravel\Unravel.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\steam\steamapps\common\pubg\tslgame\binaries\win64\tslgame.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\steam\steamapps\common\pubg\tslgame\binaries\win64\tslgame.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\grand theft auto v\gta5.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\grand theft auto v\gta5.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\killingfloor2\binaries\win64\kfgame.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\killingfloor2\binaries\win64\kfgame.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\ZoomInstaller.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\ZoomInstaller.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\nox_setup_v7.0.1.6_full_intl.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\nox_setup_v7.0.1.6_full_intl.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\Mozilla Firefox\firefox.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\Mozilla Firefox\firefox.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files\ihmc cmaptools\jre\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files\ihmc cmaptools\jre\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\CryptoTab Browser\Application\browser.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\CryptoTab Browser\Application\browser.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\BrowserSetup_wOw31Jo.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\BrowserSetup_wOw31Jo.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Win64CmapTools_v6.04_09-24-19.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Win64CmapTools_v6.04_09-24-19.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\SteamLibrary\steamapps\common\Halo Infinite\HaloInfinite.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\SteamLibrary\steamapps\common\Halo Infinite\HaloInfinite.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_301\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_301\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_311\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_311\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MiAdminXMLInstalador.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MiAdminXMLInstalador.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la1.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la1.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la2.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la2.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install VALORANT.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install VALORANT.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW14.5_Trial.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW14.5_Trial.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW_Trial_RSS_new_Installer_20220129.6143.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\pdr-free-online.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\pdr-free-online.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\MCShield-Setup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\MCShield-Setup.exe.ApplicationCompany
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[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la2.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install VALORANT.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install VALORANT.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW14.5_Trial.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW14.5_Trial.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW_Trial_RSS_new_Installer_20220129.6143.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\pdr-free-online.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\pdr-free-online.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\MCShield-Setup.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\MCShield-Setup.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\JavaSetup8u321.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\JavaSetup8u321.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64 (1).exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64 (1).exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\PAssist_Std.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\PAssist_Std.exe.ApplicationCompany
[028AA6E7B516C0D155F15D6290A430E3] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\2\discord_game_sdk_x64.dll
[028AA6E7B516C0D155F15D6290A430E3] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\2\discord_game_sdk_x86.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\Discord.exe
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\ffmpeg.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\libEGL.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\libGLESv2.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\discord_overlay_sdk_x64.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\discord_overlay_sdk_x86.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHook.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHook64.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHookHelper.exe
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHookHelper64.exe
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\discord_aegis_x64.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\discord_aegis_x86.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\swiftshader\libEGL.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\swiftshader\libGLESv2.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\vk_swiftshader.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\vulkan-1.dll
[02D6AAEAB3924859805EBB529E314DE0] [18/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_voice-2\discord_voice\capture_helper.exe
[02D6AAEAB3924859805EBB529E314DE0] [18/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_voice-2\discord_voice\mediapipe.dll
[04F131322CC31D92C849FCA351D2F141] [03/12/2020] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\Update.exe
EmptyPrefetch
EmptyClsid
 
Also what is TRIGGERcmd Agent.lnk ??

I am not familiar with this software, did you knowingly install?
 
Last edited:
Hi! I'm apologize for not answering, I was too busy
Ok, so only I need to do this steps? Or do the FRST before?
Malnutrition said:
I am here, done with helping my friend. I am available to get this issue solved.

Can you please upload the following dump files so I can take a look.

C:\Windows\Minidump\020522-9390-01.dmp
C:\Windows\Minidump\020522-8890-01.dmp
C:\Windows\Minidump\020522-8031-01.dmp
C:\Windows\Minidump\020522-12515-01.dmp

You can easily grab these with Everything search engine.
Create a new folder on your desktop.
Type .DMP into the everything search window.
Click Edit >>> Select All. >>>>>>>
Right Click then select Cut.
Then paste into the new folder, zip it up and attach it here.
Or use sendspace.com and send the link here.

Please post the FRST fix log when complete.

These are all orphaned files on your machine.

Download ZHP Suite.



  • Then right clcick the ZHP suite icon Run as admin.
  • Then Click on Repar
  • Copy the entire content of the code box below, the next step will grab it from your clipboard.
  • Then click on paste Script.
  • Then click start script
  • Allow completion.
  • A log file will appear on your desktop.
  • Post it here in your next reply.
  • Reboot your machine.

Capture.PNG


Code: 
Start::
O4 - HKCU\..\Run: [Discord] . (. - .) -- Discord.exe
O4 - HKUS\S-1-5-21-4231842603-463809896-2558553229-1001\..\Run: [Discord] . (. - .) -- Discord.exe
O4 - GS\Desktop [Administrador]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe
O4 - GS\Desktop [defaultuser0]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe
O4 - GS\Desktop [Invitado]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe
O4 - GS\Desktop [relam]: Discord.lnk . (.GitHub - Update.) C:\Users\relam\AppData\Local\Discord\Update.exe --processStart Discord.exe
[HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run]:Discord
[HKEY_USERS\S-1-5-21-4231842603-463809896-2558553229-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run]:Discord
HKCU\SOFTWARE\Discord
HKU\S-1-5-21-4231842603-463809896-2558553229-1001\SOFTWARE\Discord
C:\Users\relam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Discord Inc
HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers\WinRAR32
HKLM\Software\Classes\CLSID\{B41DB860-8EE4-11D2-9906-E49FADC173CA}
HKLM\Software\Classes\lnkfile\shellex\ContextMenuHandlers\WinRAR32
HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers\WinRAR32
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Battle.net\Battle.net Launcher.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Battle.net\Battle.net Launcher.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Battle.net-Setup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Battle.net-Setup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\OriginThinSetup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\OriginThinSetup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\UbisoftConnectInstaller.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\UbisoftConnectInstaller.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\SteamSetup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:D:\wrar600es.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:D:\wrar600es.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\wrar600es.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\wrar600es.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Programs\Opera\launcher.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Programs\Opera\launcher.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\appdata\local\programs\opera\75.0.3969.149\opera.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\appdata\local\programs\opera\75.0.3969.149\opera.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\DIOT_2019.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\JavaSetup8u281.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\JavaSetup8u281.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\alien isolation\ai.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3_d3d11.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\uplay\far cry 3\bin\farcry3_d3d11.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\VC_redist.x64.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\VC_redist.x64.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\little nightmares\atlas\binaries\win64\littlenightmares.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\little nightmares\atlas\binaries\win64\littlenightmares.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\reddeadredemption2\rdr2.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\reddeadredemption2\rdr2.exe.ApplicationCompany
C:\Users\relam\AppData\Local\Discord\app-0.0.309\Discord.exe
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Discord\app-0.0.309\Discord.exe.FriendlyAppName =>.SUP.Discord
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\AppData\Local\Discord\app-0.0.309\Discord.exe.ApplicationCompany =>.SUP.Discord
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\AmazonGamesSetup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\AmazonGamesSetup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\JNRGBSync-setup-v1.7.7.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\TRIGGERcmdAgentSetup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\TRIGGERcmdAgentSetup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files (x86)\steam\steamapps\common\grand theft auto v\gta5.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files (x86)\steam\steamapps\common\grand theft auto v\gta5.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.8.4_Beta_Setup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.8.4_Beta_Setup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\origin\battlefield 4\bf4.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\origin\battlefield 4\bf4.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\ONLYOFFICE\DesktopEditors\DesktopEditors.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\ONLYOFFICE\DesktopEditors\DesktopEditors.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\GeForce_Experience_v3.22.0.32.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\GeForce_Experience_v3.22.0.32.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Install SignalRgb.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Install SignalRgb.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\epic\overcooked2\overcooked2.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\osu!install.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\osu!install.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.7.2_Setup.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MicMute_0.1.7.2_Setup.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\lghub_installer.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\lghub_installer.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\minecraft\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\minecraft\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_291\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_291\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\Steam\steamapps\common\Halo The Master Chief Collection\mcc\binaries\win64\MCC-Win64-Shipping.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\Steam\steamapps\common\Halo The Master Chief Collection\mcc\binaries\win64\MCC-Win64-Shipping.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\downloads\anydesk.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\users\relam\downloads\anydesk.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\Steam\steamapps\common\Unravel\Unravel.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\Steam\steamapps\common\Unravel\Unravel.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\steam\steamapps\common\pubg\tslgame\binaries\win64\tslgame.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\steam\steamapps\common\pubg\tslgame\binaries\win64\tslgame.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\grand theft auto v\gta5.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\steam\steamapps\common\grand theft auto v\gta5.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\killingfloor2\binaries\win64\kfgame.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:J:\epic\killingfloor2\binaries\win64\kfgame.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\ZoomInstaller.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\ZoomInstaller.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\nox_setup_v7.0.1.6_full_intl.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\nox_setup_v7.0.1.6_full_intl.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\Mozilla Firefox\firefox.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\Mozilla Firefox\firefox.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files\ihmc cmaptools\jre\bin\javaw.exe.FriendlyAppName
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files\ihmc cmaptools\jre\bin\javaw.exe.ApplicationCompany
[HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\CryptoTab Browser\Application\browser.exe.FriendlyAppName
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[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\AmazonGamesSetup.exe.FriendlyAppName
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[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\program files\ihmc cmaptools\jre\bin\javaw.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\CryptoTab Browser\Application\browser.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files\CryptoTab Browser\Application\browser.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\runtime\java-runtime-alpha\windows-x64\java-runtime-alpha\bin\javaw.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\BrowserSetup_wOw31Jo.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\BrowserSetup_wOw31Jo.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Win64CmapTools_v6.04_09-24-19.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Win64CmapTools_v6.04_09-24-19.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\SteamLibrary\steamapps\common\Halo Infinite\HaloInfinite.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:G:\SteamLibrary\steamapps\common\Halo Infinite\HaloInfinite.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_301\bin\javaw.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_301\bin\javaw.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_311\bin\javaw.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Program Files (x86)\Java\jre1.8.0_311\bin\javaw.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MiAdminXMLInstalador.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\MiAdminXMLInstalador.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la1.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la1.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la2.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install League of Legends la2.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install VALORANT.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\Install VALORANT.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW14.5_Trial.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW14.5_Trial.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\DRW_Trial_RSS_new_Installer_20220129.6143.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\pdr-free-online.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\pdr-free-online.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\MCShield-Setup.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\MCShield-Setup.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\JavaSetup8u321.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\JavaSetup8u321.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64.exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64 (1).exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\FRST64 (1).exe.ApplicationCompany
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\PAssist_Std.exe.FriendlyAppName
[HKU\S-1-5-21-4231842603-463809896-2558553229-1001\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]:C:\Users\relam\Downloads\Download.Brave\PAssist_Std.exe.ApplicationCompany
[028AA6E7B516C0D155F15D6290A430E3] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\2\discord_game_sdk_x64.dll
[028AA6E7B516C0D155F15D6290A430E3] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\2\discord_game_sdk_x86.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\Discord.exe
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\ffmpeg.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\libEGL.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\libGLESv2.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\discord_overlay_sdk_x64.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\discord_overlay_sdk_x86.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHook.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHook64.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHookHelper.exe
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_hook-1\discord_hook\651ad00fcd2\DiscordHookHelper64.exe
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\discord_aegis_x64.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_modules-1\discord_modules\651ad00fcd2\discord_aegis_x86.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\swiftshader\libEGL.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\swiftshader\libGLESv2.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\vk_swiftshader.dll
[02D6AAEAB3924859805EBB529E314DE0] [17/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\vulkan-1.dll
[02D6AAEAB3924859805EBB529E314DE0] [18/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_voice-2\discord_voice\capture_helper.exe
[02D6AAEAB3924859805EBB529E314DE0] [18/02/2022] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\app-1.0.9004\modules\discord_voice-2\discord_voice\mediapipe.dll
[04F131322CC31D92C849FCA351D2F141] [03/12/2020] (.Discord Inc..) - C:\Users\relam\AppData\Local\Discord\Update.exe
EmptyPrefetch
EmptyClsid
Click to expand...


Yes, I don't know why I needed to reinstall it, I installed because I use for voice commands with Alexa (turn off/turn on)
Malnutrition said:
Also what is TRIGGERcmd Agent.lnk ??

I am not familiar with this software, did you knowingly install?
Click to expand...
 
Start with Frst.

And I’m am not sure, maybe something is lost in translation.

You still use Triggercmd?
 
Malnutrition said:
Start with Frst.

And I’m am not sure, maybe something is lost in translation.

You still use Triggercmd?
Click to expand...
Ok, I'll post in a few hours, I'm not at home

I try to say that Triggercmd uninstalled suddenly and I don't know why

Yes, I reinstalled and I still use it
 
I’d like a fresh set of frst logs, and I’ll have a look when I get home. Do you have another usb to test on your computer?
 
I'm not seeing any malware, just a few oddly named PDF files. Are you aware of these?

C:\Users\relam\Downloads\20211108-32008687.pdf
C:\Users\relam\Downloads\aaa139fa-2de9-4071-be36-64c177efdda2.pdf


===================================================

And this file?

C:\Users\relam\AppData\Roaming\Unknown Organization
C:\DEM_19

Can you please scan these two files at Virus Total.





==========================================================

Let's run a scan with Emsisoft Emergency Kit to be safe.
  • Install and Run Emsisoft Emergency Kit (EEK):
    • Double click EmergencyKitScanner.exe to install EEK
    • When the installation of EEK is complete the Emergency Kit scanner will run.
      NOTE: Make sure to enable PUPs detection.
    • Click "Yes" to Update Emsisoft Emergency Kit
    • Under "Scan" click-on "Malware Scan".
      IMPORTANT: Do not quarantine or delete anything. We just want the scan log without anything being quarantined or deleted.
    • Save the scan log somewhere that you can find it.
    • Exit Emsisoft Emergency Kit.
Emsisoft Emergency Kit log (C:\EEK\Reports\) can be found here, attach it in your next reply.



====================================================

As far as the BSOD They were all definitely caused by the USB.


Dump: 020322-9609-01.dmp (03.02.2022 22:29:59)
Code: 0x9F - DRIVER_POWER_STATE_FAILURE
Process: System, probably caused by: USBSTOR.SYS
FAILURE_BUCKET_ID: 0x9F_4_partmgr_STACKPTR_ERROR_IMAGE_USBSTOR.SYS

===================================================

Dump: 020522-8031-01.dmp (05.02.2022 19:26:21)
Code: 0x9F - DRIVER_POWER_STATE_FAILURE
Process: System, probably caused by: memory_corruption
DevStack: BTHUSB.sys, ACPI.sys, UsbHub3.sys
DeviceInst: USB\VID_0A12&PID_0001
ServiceName: BTHUSB
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE

====================================================

Dump: 020522-9390-01.dmp (05.02.2022 20:08:26)
Code: 0x9F - DRIVER_POWER_STATE_FAILURE
Process: System, probably caused by: memory_corruption
DevStack: BTHUSB.sys, ACPI.sys, UsbHub3.sys
DeviceInst: USB\VID_0A12&PID_0001
ServiceName: BTHUSB
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE


====================================================

Lets clean up all the old drivers related to your USB devices.



  • Remove All usb connected items from the computer, only leave the mouse and keyboard installed.
  • Download drivecleanup.zip to your desktop.
  • CLICK HERE to determine whether you’re running 32-bit or 64-bit for Windows.
  • Once the determination has been made, open either the 32-bit or 64-bit folder.
  • Right Click the .exe on the inside of the folder, and Run as Administrator.
  • A command prompt window will open, telling you what has been removed upon completion.
  • Reboot your machine.
  • Check the issue.
 
Last edited:
Sorry for not answering, I try to make time for doing all those steps

First the documents on Download are mine
The file DEM_19 it's mine too
But Unknown Organization I don't know nothing about that. I opened it, there is a file named CUE4 and in this file there is nothing.

I would try to do the steps today, and I'll post as soon as I can

Thanks so much for your help and your patience
 
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