Solved Unable To Click In Taskbar

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BobGoblin

PCHF Member
Oct 10, 2017
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Hello - i ran seagate seatools to check the hard drive for errors and it passed. And it has antivirus installed and it is showing no issues. However, when I type the pin to loginto windows 10 it takes me to the desktop, and I can click on shortcuts on the desktop no issue.

However, if I try to click the start button, it never displays. I can click the up arrow in the right side to see "extra" running programs, and I can hover over the programs to see names, but if I try to click on one (example the wifi icon) it never opens, or never gives me addition options like properties, etc.

What steps do I need to take to remedy this issue?
 
let’s get your PC specs...

download Speccy from here; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
paste that link into a post.
One area Speccy doesn’t show is the Power Supply Unit, so also include the make/model of the PSU.

while we wait for those, have you tried these from an elevated command prompt;
  • chkdsk c: /r
  • sfc /scannow
  • dism /online /cleanup-image /restorehealth
  • dism /online /cleanup-image /startcomponentcleanup /resetbase
 
okay - and results are in :D

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.2364

[===========================84.9%================= ]
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\WINDOWS\system32>dism /online /cleanup-image /startcomponentcleanup /resetbase

Deployment Image Servicing and Management tool
Version: 10.0.19041.844

Image Version: 10.0.19043.2364

[==========================100.0%==========================]
The operation completed successfully.
 
Last edited by a moderator:
only issues Speccy highlighted were; your C:\ is very low on space, and either your logging in as a user called TEMP or your main account has a cuurputed profile and the system has logged you in as TEMP.

create another user account and log in as that and see if the problem goes away.
 
no change.

I noticed that myself is that it's logging me in with a Temp profile even tho I choose my profile and input my pin.

I'll try to create a new profile...gotta remember how to open control panel with keyboard shortcuts :D
 
@Bruce -
Am I doing this wrong? I did
windows + r
typed control

navigated to Control Panel\User Accounts\User Accounts\Manage Accounts

Now I am trying to click on "Add a new user in PC Settings" but nothing is happening.
 
Update - using netplwiz I was able to create a local account and log-in succesfully.

The issue is non-existent with the new account I just created.

So it is a corrupted user profile?

What options do I have for creating a new account tied to my yahoo account, and not loose my desktop/documents/downloads etc?
 

Account Profile Fixer

Account Profile Fixer - Easily repair severe issues without reinstalling/resetting Windows
www.carifred.com www.carifred.com

Must be logged out of profile you wish to fix.
 
WOW - I wish i had known about this months ago!

Does it work 100% of the time? What is the likelyhood of success?
 
Works well. I’m sure there are cases when it does not, but I have had success. Nothing is a guarantee when dealing with windows.
 
I also never new about Account Profile Fixer.
I have always created another profile from the system created TEMP account, then signed into the new account.
from there, go to C:\users\old profile and copy its Doc, Pics, Vids, Downloads, Desktop, and Music folders.
anything else is a luxury but if it's important, you can always find the browser bookmark folder, email folder and anything else that you may need.
 
Nice recommend on the restore point first - I would not have thought of that.

But the handy app Account Profile Fixer seems to have done the job quite nicely.

Thanks for the support!
 
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