the line on the monitor

[ilham90]

Hello. I've just plugged this monitor(link below) and there's this vertical line on it. I'm not experiencing any other problems with it. Can it be fixed?

https://www.amazon.com/Monitor-Prechen-FreeSync-Frameless-DisplayPort/dp/B09WGWT8DV/ref=sr_1_11_sspa?crid=210Y1UDX7SSDA&keywords=144%2Bhz%2Bmonitor&qid=1653915213&sprefix=144%2Bhz%2Bmo%2Caps%2C287&sr=8-11-spons&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEySzlYVUtYNFI0MzhNJmVuY3J5cHRlZElkPUEwNTEyOTU2MldFNkRUN00xNzZHMSZlbmNyeXB0ZWRBZElkPUEwMjIzMzg4MzFEWTE3UlRCNkdBUCZ3aWRnZXROYW1lPXNwX210ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU&th=1

 

[Rustys]

Since you just bought it warranty it.

Especially if it still shows when testing using the following site.

Dead-pixel check

lcdtech.info

 

[ilham90]

yes it does ,unfortunately, and i can't get a warranty for it as i had it shipped to my country(Azerbaijan).I ordered it nearly 3 weeks ago.

 

[ilham90]

do you think it would help if mailed amazon or sth?

 

[Rustys]

All that you can do is try and see what they say.

 

[HoraceC]

As a new product, you have the right to return it - its faulty and you have the evidence.

The seller will probably try and claim from the couriers!

 

[Bruce]

just for completeness, double check that line also appears when that monitor is connected to another device.

 

[Rustys]

Do you have any updated information for the forum?

 

[Rustys]

abandoned