Random Black Screening

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
You ask a lot of questions, that's a very good thing in my opinion (that's how I like to learn)- but you have to also take in facts and find answers to your questions.

Im looking for genuine advice not things i feel will waste my time.
Maybe this is just from the perspective of someone who fixes computers for a living- but you are going about this all wrong if you don't want to waste your time.

If you're just going to write all ideas here off as wastes of time- you might fix your issue but I guarantee it will take much longer than it needs to- if at all. Troubleshooting is how we fix problems- and it is usually a long and tedious process. There have been days where I install and uninstall single drivers to find out where a conflict is happening and creating an issue. If you can't tolerate the slow grind of progress then your next step is to find a computer service center and have someone there do the leg work for you.

The folks around here have decades in computer repair experience and offer their free time to try and help others free of charge, but they can only do so much if you don't want to be open to ideas or the occasional 'stretch' of a concept.


I truly do hope you find a solution to your issue, but at this current rate it sounds like you might be better off having someone solve it for you.
 
Look at the speccy report for the RAM it clearly states that XMP is enabled, and RAM is running at a faster speed that the CPU is rated for.

View attachment 13050 View attachment 13051
View attachment 13052 View attachment 13053



Pyro did explain to you that it could be the PSU in Post 6.

Bruce explained it in post 12.

Instead of pitching a fit about the advice give and apparently you do not understand ask for a further explanation on how to do that.


Then by all means go someplace else.

I have degrees in computer science, networking and cyber and hands on experience for over 30 years.

Now what do you want to do?
As i already stated, my ram is running at 3200mhz. I dont really care what speccy says if i had it at 3600mhz it wouldnt launch at all. I DO have xmp enabled but i manually decreased the speed to 3200mhz and 1600mhz fclock because when i try to run it at 3600mhz my pc doesnt boot.
 
some programs interfere with other programs, AV software has some history with doing this since it puts fingers in all sorts of areas of your system.
so sometimes we recommend to do something, that may seem weird, but that we have found by experience may either fix things, or allow investigations to proceed.

and don't worry, we don't want to waste your (or our) time either.
we are all volunteers here, giving our time and advice for free, simply to help others. :)

what update are you installing to get to Windows 11?
why not just go to Win11? for the many machines I have upgraded from Win10 to Win11, you just get the Win11 update, no precursor needed.

as to a Balanced power profile - go to Control Panel, (view by icons), Power Options, you should see a list, choose Balance.

if you have been around computers for a while, you'll know that there is not always a definite answer, sometimes it's completely left field, other times it's the old "suck it and see" test - can you get your hands on another GPU (friend, neighbour, family, work) to test your theory?
I dont know what you mean what update am i installing. In the windows update tab of the control panel, i got the option to upgrade to windows 11. So i hit download and install. It did a few restarts to get everything installed, and it should be on there now. I just gotta wait til i get home to see if its done but i assume it is.
 
let's get this confusion out of the way...

in post #15 in the last paragraph you clearly state "I'm installing an update to get it to windows 11".
not just me, but (I think) everyone else has taken that to mean, while under Win10, you are trying to get some sort of update, that then gets you to Win11.

and yes, of course, that has been wrongly read by us, and there-in lies the inherit problem with the written word - it lacks the human factor; the facial cues, the voice inflictions, the body language.

for example, if you wrote - "I am trying to install Win11", hopefully no confusion would have happened. with the written word, it all comes down to grammar and punctuation!

get back to us when you get home and see if you are now on Win11.
if not, use the Windows Media Creation Tool to make a bootable USB stick with the latest Win11 build on it.
then use that USB stick to either run the setup.exe file from, or make it the primary boot device and reboot if you want to install Windows from a clean slate, from scratch.

but we are getting off track - where are we with the black screening?
 
Status
Not open for further replies.