problems during the installation of any programs

[Almo]

Every time I try to install any program it shows me this: Could not access network location 9e0a\Microsoft\Windows\StartMenu\Programs\.

pls help me

 

[Bastet]

That sounds like the stat menu folder has been moved to OneDrive or a networked HDD. I’d check OneDrive to see if this is the case.

 

[Almo]

That sounds like the stat menu folder has been moved to OneDrive or a networked HDD. I’d check OneDrive to see if this is the case.

There's nothing in OneDrive

Edit:

An independet Advisor on the microsoft forum replied to me yesterday with this.

It seems your Windows Start Menu folder is set to a network location.

Click your Start Button, type regedit and hit Enter to open the Registry Editor.

Click View and make sure 'Address Bar' is turned on.

1
Paste this into the Address Bar at the top and hit Enter.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Please provide a screenshot of that Registry Editor page.

2
Paste this into the Address Bar at the top and hit Enter.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

Please provide a screenshot of that Registry Editor page.

But after I've done what he said he dosen't replied to me yet.

 

[Bastet]

Do you have any networked drives connected?

 

[Almo]

Do you have any networked drives connected?

I become aware of networked drives since I have this problem. I never used an networked drive before

 

[Pyro]

Does this happen on all installations?

Have you altered any installation settings?

Can you please provide the installation path you use when attempting to install a program?

 

[Almo]

Does this happen on all installations?

Have you altered any installation settings?

Can you please provide the installation path you use when attempting to install a program?

This happen with all installation, and also when I try to delete any program that my pc has.

 

[Pyro]

Now might be a good time to get a Speccy.

You can find the info here on how to do so.

You want to upload it and paste the link in your reply as such:

To publish a Speccy profile to the Web:​

1. In Speccy, click File, and then click Publish Snapshot.
2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
3. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

 

[Almo]

Now might be a good time to get a Speccy.

You can find the info here on how to do so.

You want to upload it and paste the link in your reply as such:

It's not the first time I use speccy. But, How can it be helpfull in my case?

 

[Pyro]

It allows us to see default program paths, system configurations, drivers, uptime, and specs among other things.

Since a PC has so many working parts, it can often be difficult to determine errors with only bits of knowledge. Speccy helps to fill in the gaps and get all of the trivial questions answered before they are even asked.

It's all a part of the troubleshooting process, Speccy just makes it go by a little more quickly and smoothly.

 

[Rustys]

Do you need any further assistance?

 

[Rustys]

Closed lack of response from original poster