PC suddenly can't read hdd

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
S

Swebus

PCHF Member
Apr 8, 2021
1
0
24
I got on my pc this afternoon and tried installing a game on steam, but it gave me a disk write error. I simply installed it on my ssd instead and thought nothing of it. I later on tried launching another program and it told me something along the lines of "this app cannot run on your computer, check with the publisher for the right version" (computer is in swedish so I'm not 100% sure what it says in english) I tried uninstalling it to reinstall it but it tolk me there was an error in uninstalling the programm because it may already have been uninstalled. So I looked around and found I could not access anything on this drive anymore, I restarted my computer and then the drive was gone completely. I checked the diskmanagement and I can see that it's there but it's "unknown" and not initialized. When I try initielizing it it says "A device that does not exist has been specified". Can this be fized or do I need a new drive?

I will clarify that every part in the pc is fairly new and nothing was done to the pc between it working and it giving me the disk write error.
 

Attachments

  • drivebroke.png
    drivebroke.png
    12.7 KB · Views: 11
Can you see if the disk shows in the BIOS.
To Enter the BIOS when you start the computer you have to start tapping a key.
Either DEL or F1, F2,F12 ESC Most times it will show which key to press at the startup screen.
If you can't find the right key then we would need more info about your computer
e.g If brand name like Dell or HP etc Model Number and service Tag.
If a generic then at least them Motherboard Name and Model.

Please Go here Click On Me and download testdisk and see if that can see your disk.

If you cannot see the disk in BIOS or Testdisk good chance is the disk is dead.
But there might be 1 or 2 more steps to try first.

Cheers
PeterOz
 
age of hard drive?

would be guessing at this stage that it has gone pear shaped.
even if it hasn't, you should be getting a replacement anyway as it has lost integrity which is the last thing you want in any drive.
 
Status
Not open for further replies.
Top Bottom