Solved PC restarts out of the blue

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Not sure what's up with the internet. Have not had the time with the HDD scan. Didn't know about the Customer experience.
 
The CrystalDisk HDD check doesn't take long, its not like chkdsk or the extended Seatools test etc.

The other issues you can see for yourself are flagged up in your event logs.
 
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HDD 1.png
 
When you run CrystalDisk Info you should get similar to what is showing in the attachment below, screenshot/s of those please, they can be checked in seconds for you.

Darn, you post same time as I did :oops:

Edit to add, the HDD looks all good so would suggest running the Windows AIO tool.

Download then run the Windows All in One Repair (free) from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.
 

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May have just been a blip if your internet is working ok but see attachment below.

Did you run the AIO tool yet.
 

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Hmm,i guess i missed that (AIO). Will have to find the time today to run that. (granddaughter is coming over)
I hope this will not mess with my Win 10 pc as it did with my Win 7 pc a while back.
 
Never had any problems with the AIO tool tbh, creating a new restore point is a part of the procedure in any event.

Any more shut downs.
 
Sorry Phill been busy,i will have to schedule myself time to scan with AIO.
 
No problem, fully understand, it`s not like your one of the persistent offenders on the forum who we constantly have to ask for an update from :mad:
 
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Well the thing restarted again about a hour ago,while i was paying bills.
 
Not around much today as I have other commitments outside of forums, if I don`t get back today it will be AM UK time tomorrow, meanwhile;

Please download MINITOOLBOX and run it.

Checkmark the following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Attach the results to your next reply for us please.
 
When was the last hard shut down that you had, seeing a couple of potential conflicting programs dated 09/01/18 but nothing suggesting a crash.
 
Not showing any loss of power in MTB unless Im missing it (got a heavy cold atm so not myself :()

Problems with MBAM, Voodoo Shield, MS Edge, explorer and Nvidea.

You have Chrome installed, can I ask what is set as your default browser, don`t like Edge myself and disable it after every upgrade.

Create a new folder on your desktop called GT 610 drivers then manually download from here just the graphics drivers and nothing else.

Being that you have Windows 10 I would suggest you create a new restore point, uninstall Avast, MBAM and Voodoo Shield using any correct uninstall tools, once done allow Defender to fully update and scan your computer, use the computer as you normally would and see how it behaves then post back with an update.

Avastclear I Make sure it removes the SafeZone browser as well, I used Avast for years but imo they have sold out by offering driver updates and system tweaking tools :(

MBAM clean removal tool

DDU graphics driver uninstaller Uninstall all of the present Nvidea software, restart in Safe Mode only (no networking) install the new drivers that you saved, restart the comp and test.

Windows explorer we will come back to if we need to.
 
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