PC Randomly shuts off

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V

Vinnie

PCHF Member
Feb 13, 2024
7
0
24
The last couple of weeks my pc just shuts down randomly especially when Im playing games. It doesnt turn off completely but the lights turn off and my screen goes black then my pc restarts or it just shuts off completely. I've tried a lot of different solutions like trying to go off my event viewer errors. But im not completely sure if this is hardware or software related, cuz my pc isnt that old or something i build it last year.
Thank u for reading!
 
Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
Sorry! GPU: AMD Radeon RX 6800 XT, CPU Ryzen 5 5600 6-core, Motherboard B550 Aorus elite v2 PSU: Thermaltake GF1 850 W PC-ATX 80+ Gold, Ram: ddr4 ripjaws. If u need any more information please say so!
 
phillpower2 said:
Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Click to expand...
 
There are a couple of things going on there but the most pressing two are the fact that no system drivers or Windows updates have ever been installed.

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.
 
Sorry that it is in dutch

MiniToolBox by Farbar Version: 13-05-2022
Ran by vinni (administrator) on 13-02-2024 at 19:46:36
Running from "C:\Users\vinni\Downloads"
Microsoft Windows 10 Pro (X64)
Model: B550 AORUS ELITE V2 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/13/2024 06:42:57 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: wmiprvse.exe, version: 10.0.19041.3636, time stamp: 0x71c3372a
Faulting module name: ntdll.dll, version: 10.0.19041.3996, time stamp: 0x39215800
Exception code: 0xc0000374
Fault offset: 0x00000000000ff349
Faulting process id: 0x1548
Faulting application start time: 0x01da5ea3dc6a910f
Faulting application path: C:\WINDOWS\system32\wbem\wmiprvse.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: b2ef7f16-5925-4f33-b537-460e73eeacc7
Faulting package full name:
Faulting package-relative application ID:

Error: (02/13/2024 06:23:55 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: ow-obs.exe, version: 29.1.0.7, time stamp: 0x65311b0b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x3f10
Faulting application start time: 0x01da5ea1636486d6
Faulting application path: C:\Users\vinni\AppData\Local\Overwolf\Extensions\ncfplpkmiejjaklknfnkgcpapnhkggmlcppckhcb\243.0.1\obs\bin\64bit\ow-obs.exe
Faulting module path: unknown
Report Id: d743890c-a69e-49fe-8be9-e94cca5ba69e
Faulting package full name:
Faulting package-relative application ID:

Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:22:43 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:22:42 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (02/13/2024 06:19:24 PM) (Source: Microsoft-Windows-PerfNet) (EventID: 2004) (User: VINNIE)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.


System errors:
=============
Error: (02/13/2024 06:54:32 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.

Error: (02/13/2024 06:53:57 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.

Error: (02/13/2024 06:53:56 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 18:22:16 on ‎13-‎2-‎2024 was unexpected.

Error: (02/13/2024 06:23:32 PM) (Source: DCOM) (EventID: 10010) (User: VINNIE)
Description: Event-ID 10010

Error: (02/13/2024 06:22:39 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.

Error: (02/13/2024 06:22:17 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.

Error: (02/13/2024 06:21:56 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: Event-ID 10005

Error: (02/13/2024 06:21:34 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.

Error: (02/13/2024 06:20:46 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AMDRyzenMasterDriverV22 service failed to start due to the following error:
%%2 = The system cannot find the file specified.

Error: (02/13/2024 06:20:45 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 18:15:57 on ‎13-‎2-‎2024 was unexpected.


Windows Defender:
================
Date: 2024-02-04 20:26:13
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {F9272ED8-4886-4C90-BA96-D8059131FAD2}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM

Date: 2024-02-04 14:01:44
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {B6234B9F-1C72-4CEE-BBF6-1F93D500F1CF}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM

Date: 2024-02-01 17:29:45
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {8EB46EEA-E3A4-4FB2-97D3-0B4DD31021BC}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM

Date: 2024-01-24 15:55:27
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {99ADA2FE-313D-4E90-AED7-09B68699538C}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM

Date: 2024-01-21 17:36:32
Description:
Scan van Microsoft Defender Antivirus is gestopt voordat deze was voltooid.
Scan-id: {4FFF93F0-B6A2-42DA-BF1F-52BF100E8BBE}
Type scan: Antimalware
Scanparameters: Snelle scan
Gebruiker: NT AUTHORITY\SYSTEM
Event[0]:

Date: 2024-02-02 21:05:12
Description:
Microsoft Defender Antivirus heeft een fout gevonden tijdens het bijwerken van beveiligingsinformatie en zal proberen terug te keren naar een eerdere versie.
Geprobeerde beveiligingsinformatie: Huidig
Foutcode: 0x80501102
Foutbeschrijving: Er is een onverwacht probleem opgetreden. Installeer beschikbare updates en probeer het programma opnieuw te starten. Raadpleeg Help en ondersteuning voor meer informatie over het installeren van updates.
Versie van beveiligingsinformatie: 1.403.3098.0;1.403.3098.0
Engineversie: 1.1.23110.2

Date: 2024-01-26 21:35:58
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie:
Vorige versie van beveiligingsinformatie: 1.403.2735.0
Updatebron: Microsoft-updateserver
Type beveiligingsinformatie: AntiVirus
Updatetype: Volledig
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie:
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80070643
Foutbeschrijving: Onherstelbare fout bij installatie.

Date: 2024-01-26 21:35:57
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie: 1.403.2749.0
Vorige versie van beveiligingsinformatie: 1.403.2735.0
Updatebron: Gebruiker
Type beveiligingsinformatie: AntiSpyware
Updatetype: Delta
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie: 1.1.23110.2
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80096010
Foutbeschrijving: De digitale handtekening van het object kan niet worden gecontroleerd.

Date: 2024-01-26 21:35:57
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie: 1.403.2749.0
Vorige versie van beveiligingsinformatie: 1.403.2735.0
Updatebron: Gebruiker
Type beveiligingsinformatie: AntiVirus
Updatetype: Delta
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie: 1.1.23110.2
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80096010
Foutbeschrijving: De digitale handtekening van het object kan niet worden gecontroleerd.

Date: 2024-01-25 15:44:56
Description:
Microsoft Defender Antivirus heeft een fout ontdekt tijdens het bijwerken van beveiligingsinformatie.
Nieuwe versie van beveiligingsinformatie:
Vorige versie van beveiligingsinformatie: 1.403.2680.0
Updatebron: Microsoft-updateserver
Type beveiligingsinformatie: AntiVirus
Updatetype: Volledig
Gebruiker: NT AUTHORITY\SYSTEM
Huidige engineversie:
Vorige engineversie: 1.1.23110.2
Foutcode: 0x80070643
Foutbeschrijving: Onherstelbare fout bij installatie.

CodeIntegrity Errors:
====================
Date: 2023-12-30 13:22:33
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\SystemSettings.DataModel.dll because the set of per-page image hashes could not be found on the system.

Date: 2023-12-30 13:22:33
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\aepic.dll because the set of per-page image hashes could not be found on the system.

Date: 2023-12-27 11:50:14
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\KernelBase.dll because the set of per-page image hashes could not be found on the system.

Date: 2023-12-14 21:31:10
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\sppwinob.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

AI Image Generator (HKLM\...\Steam App 2240000) (Version: - AIG)
Aim Lab (HKLM\...\Steam App 714010) (Version: - Statespace)
AMD Ryzen Master (HKLM\...\AMD Ryzen Master) (Version: 2.10.1.2287 - Advanced Micro Devices, Inc.)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 24.1.1 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32\...\{cf77cf6b-71ff-4a71-802d-43adb9b271b7}) (Version: 3.10.22.706 - Advanced Micro Devices, Inc.) Hidden
ARK: Survival Ascended (HKLM\...\Steam App 2399830) (Version: - Studio Wildcard)
BakkesMod version 3.0 (HKLM\...\{BF029534-4334-4CFC-B771-50B7EE54346F}_is1) (Version: 3.0 - BakkesMod)
BlueStacks App Player (HKLM\...\BlueStacks_nxt) (Version: 5.12.1.1001 - now.gg, Inc.)
Branding64 (HKLM\...\{492AEFBE-1B81-4C20-A111-E6974BB98EC5}) (Version: 1.00.0009 - Advanced Micro Devices, Inc.) Hidden
Brawlhalla (HKLM\...\Steam App 291550) (Version: - Blue Mammoth Games)
Clownfish Voice Changer (HKLM\...\ClownfishVoiceChanger) (Version: - )
ENE_AIC_Marvell_HAL (HKLM\...\{085E2365-0A70-4230-B664-02D5E4FE7E9C}) (Version: 1.0.7.0 - ENE TECHNOLOGY INC.) Hidden
ENE_AIC_Marvell_HAL (HKLM-x32\...\{887e18fb-6bc3-4cd4-b34e-32d9ff71bbae}) (Version: 1.0.7.0 - ENE TECHNOLOGY INC.) Hidden
ENE_DRAM_RGB_AIO (HKLM\...\{40514BA6-1FC2-4BBD-84A2-504634A97196}) (Version: 1.0.4.16 - Ene Tech.) Hidden
ENE_DRAM_RGB_AIO (HKLM-x32\...\{ca38f41e-a37c-41b2-82e3-28b215743448}) (Version: 1.0.4.16 - Ene Tech.) Hidden
ENE_EHD_M2_HAL (HKLM\...\{37A48B7F-D4EA-4863-844E-A284E2AA3C5D}) (Version: 1.0.10.1 - ENE TECHNOLOGY INC.) Hidden
ENE_EHD_M2_HAL (HKLM-x32\...\{6b617af3-c8f4-45a8-bf47-b32ffb4da1cc}) (Version: 1.0.10.1 - ENE TECHNOLOGY INC.) Hidden
ENE_External_Device_HAL (HKLM\...\{2B8E611F-0B51-4FAC-87BB-AF50D82E7DDA}) (Version: 1.0.10.4 - ENE Tech) Hidden
ENE_External_Device_HAL (HKLM-x32\...\{38581c7d-8a6c-4129-9046-8f5df621478b}) (Version: 1.0.10.4 - ENE Tech) Hidden
ENE_MousePad_HAL (HKLM\...\{9E97178A-ADB8-4778-BE60-7E28E2A72721}) (Version: 1.0.1.8 - ENE TECHNOLOGY INC.) Hidden
ENE_MousePad_HAL (HKLM-x32\...\{bf256b46-8ff7-48be-ab7f-5661e9a0651f}) (Version: 1.0.1.8 - ENE TECHNOLOGY INC.) Hidden
ENE_X_AIC_HAL (HKLM\...\{CF703694-01C6-4062-B797-84DB215662BC}) (Version: 1.0.4.0 - ENE TECHNOLOGY INC.) Hidden
ENE_X_AIC_HAL (HKLM-x32\...\{ec10ac91-2e61-460a-b493-33f794a07682}) (Version: 1.0.4.0 - ENE TECHNOLOGY INC.) Hidden
Epic Games Launcher (HKLM-x32\...\{20235E2B-1E9F-473D-A215-B2467F1F06E3}) (Version: 1.3.51.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32\...\{19695986-25CE-41AC-9C6F-54794653EDBA}) (Version: 2.0.36.0 - Epic Games, Inc.)
Essential Mod Installer (HKLM\...\{A17465EE-1BBD-4551-9EA5-C952972308D5}) (Version: 2.0.5 - ModCore Inc)
Feather Launcher (HKLM\...\cb3d390f-61d8-588c-9dbc-20097422bee3) (Version: 1.5.5 - Digital Ingot, Inc.)
FPS Chess (HKLM\...\Steam App 2021910) (Version: - Meta Fork)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 121.0.6167.161 - Google LLC)
Google Play Games bèta (HKLM\...\GooglePlayGames) (Version: 24.1.1787.4 - Google LLC)
Grand Theft Auto V (HKLM\...\Steam App 271590) (Version: - Rockstar North)
Java 8 Update 381 (64-bit) (HKLM\...\{77924AE4-039E-4CA4-87B4-2F64180381F0}) (Version: 8.0.3810.9 - Oracle Corporation)
Java(TM) SE Development Kit 17.0.7 (64-bit) (HKLM\...\{61C3B7D2-33F9-5107-9F20-AB1A7C8B5C2A}) (Version: 17.0.7.0 - Oracle Corporation)
Launcher Prerequisites (x64) (HKLM-x32\...\{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Lethal Company (HKLM\...\Steam App 1966720) (Version: - Zeekerss)
Logitech G HUB (HKLM\...\{521c89be-637f-4274-a840-baaf7460c2b2}) (Version: 2023.10.493254 - Logitech)
loopMIDI (HKLM-x32\...\{6b220f45-42ca-435c-95fd-1764cb849122}) (Version: 1.0.16.27 - Tobias Erichsen)
loopMIDI (HKLM-x32\...\{DF96DB4C-DB0F-4CCF-9769-464BC9EA859F}) (Version: 1.0.16.27 - Tobias Erichsen) Hidden
loopMIDIBlockLegacy (HKLM-x32\...\{AEAF7978-3204-451D-8593-BC53EBDDA31D}) (Version: 9.9.9.9 - Tobias Erichsen) Hidden
Microsoft Update Health Tools (HKLM\...\{1FC1A6C2-576E-489A-9B4A-92D21F542136}) (Version: 3.74.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
One-armed cook (HKLM\...\Steam App 1977530) (Version: - Duhndal)
One-armed robber (HKLM\...\Steam App 2551020) (Version: - Duhndal)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.241.0.10 - Overwolf Ltd.)
Paladins (HKLM\...\Steam App 444090) (Version: - Evil Mojo Games)
Patriot Viper M2 SSD RGB (HKLM\...\{8B4C0A3D-C135-4E1F-98D8-3926494B4D61}) (Version: 1.1.0.1 - Patriot Memory) Hidden
Patriot Viper M2 SSD RGB (HKLM-x32\...\{07236f40-ec25-4646-8cb6-b6aaf1597324}) (Version: 1.1.0.1 - Patriot Memory) Hidden
Promontory_GPIO Driver (HKLM-x32\...\{B5512BCC-F4CD-4159-86A4-B2AD7D38FFA9}) (Version: 2.0.1.0 - Advanced Micro Devices, Inc.) Hidden
Rainmeter (HKLM-x32\...\Rainmeter) (Version: 4.5.18 - Rainmeter)
Razer Synapse (HKLM-x32\...\Razer Synapse) (Version: 3.8.1031.110912 - Razer Inc.)
Realtek Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9235.1 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.56.119.2022 - Realtek)
RGB Fusion (HKLM-x32\...\{FFA8F1FA-3C2C-4A94-AC0B-0DF47272C25F}) (Version: 3.22.1221.1 - Gigabyte)
Riot Vanguard (HKLM\...\Riot Vanguard) (Version: - Riot Games, Inc.)
Rockstar Games Launcher (HKLM-x32\...\Rockstar Games Launcher) (Version: 1.0.67.1178 - Rockstar Games)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 2.1.6.5 - Rockstar Games)
rtpMIDIBlockLegacy (HKLM-x32\...\{FD937297-84C3-41A5-B5DF-1FAEEE669D68}) (Version: 9.9.9.9 - Tobias Erichsen) Hidden
Rust (HKLM\...\Steam App 252490) (Version: - Facepunch Studios)
RyzenMasterSDK (HKLM\...\{250835B2-F24F-45C6-AC5D-720F47A99775}) (Version: 1.2.3.5 - Advanced Micro Devices, Inc.) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
teVirtualMIDI64 (HKLM\...\{2F802731-3731-453E-B30B-4381BEED22AC}) (Version: 1.3.0.43 - Tobias Erichsen) Hidden
Tom Clancy's Rainbow Six Siege (HKLM-x32\...\Uplay Install 635) (Version: - Ubisoft Montreal)
Ubisoft Connect (HKLM-x32\...\Uplay) (Version: 140.0.10857 - Ubisoft)
Ultimate Chicken Horse (HKLM\...\Steam App 386940) (Version: - Clever Endeavour Games)
Update for Windows 10 for x64-based Systems (KB5001716) (HKLM\...\{7B63012A-4AC6-40C6-B6AF-B24A84359DD5}) (Version: 8.93.0.0 - Microsoft Corporation)
WD P40 Game Drive (HKLM\...\{EE55DBAE-ECDD-4ADD-AAB5-23DE848B0996}) (Version: 1.0.2.18 - Western Digital Corporation) Hidden
WD P40 Game Drive (HKLM-x32\...\{72b1a866-fc31-4381-bff3-fa6cd8823777}) (Version: 1.0.2.18 - Western Digital Corporation) Hidden
We Were Here (HKLM\...\Steam App 582500) (Version: - Total Mayhem Games)
We Were Here Expeditions: The FriendShip (HKLM\...\Steam App 2296990) (Version: - Total Mayhem Games)

Packages:
=========
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2023-10-12] (Microsoft Corporation)
Disney+ -> C:\Program Files\WindowsApps\Disney.37853FC22B2CE_2023.11.13.0_neutral__6rarf9sa4v8jt [2023-11-21] (Disney)
Microsoft Bing Search -> C:\Program Files\WindowsApps\Microsoft.BingSearch_1.0.79.0_x64__8wekyb3d8bbwe [2024-02-13] (Microsoft Corporation)
Microsoft Clipchamp -> C:\Program Files\WindowsApps\Clipchamp.Clipchamp_2.9.1.0_neutral__yxz26nhyzhsrt [2024-02-02] (Microsoft Corp.)
Minecraft Launcher -> C:\Program Files\WindowsApps\Microsoft.4297127D64EC6_1.7.2.0_x64__8wekyb3d8bbwe [2023-12-22] (Microsoft Studios)
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.98.1805.0_x64__mcm4njqhnhss8 [2023-10-12] (Netflix, Inc.)
Pastry Pop Blast - Bubble Shooter -> C:\Program Files\WindowsApps\RVAppStudios.PastryPopBlast-BubbleShooter_2.4.9.0_x86__f5kf90dqd2yjg [2024-02-13] (RV AppStudios)
Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2023-10-12] (Microsoft Corporation)
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.28.255.0_x64__dt26b99r8h8gj [2023-10-12] (Realtek Semiconductor Corp)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.19.1262.0_x64__8wekyb3d8bbwe [2024-02-10] (Microsoft Studios) [MS Ad]
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.230.1135.0_x64__zpdnekdrzrea0 [2024-02-02] (Spotify AB) [Startup Task]
TikTok -> C:\Program Files\WindowsApps\BytedancePte.Ltd.TikTok_1.0.5.0_neutral__6yccndn6064se [2024-01-20] (Bytedance Pte. Ltd.)
WhatsApp -> C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2401.5.0_x64__cv1g1gvanyjgm [2024-01-30] (WhatsApp Inc.) [Startup Task]
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x64__8wekyb3d8bbwe [2023-11-17] (Microsoft Corporation)
WindowsAppRuntime.1.2 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.2_2000.802.31.0_x86__8wekyb3d8bbwe [2023-11-17] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x64__8wekyb3d8bbwe [2023-10-12] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x86__8wekyb3d8bbwe [2023-10-12] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1082.2259.0_x64__8wekyb3d8bbwe [2024-01-24] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1082.2259.0_x86__8wekyb3d8bbwe [2024-01-24] (Microsoft Corporation)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 32670.81 MB
Available physical RAM: 26844.64 MB
Total Virtual: 38046.81 MB
Available Virtual: 29431.68 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.88 GB) (Free:258.77 GB) NTFS

========================= Users: ========================================

User accounts for \\VINNIE

Administrator DefaultAccount Gast
vinni WDAGUtilityAccount


**** End of log ****
 
Is your Windows OS legit, it doesn`t look like it.

Only way to fix this is to clean install Windows as explained below, strongly suggest that you do not reinstall Ryzen Master any time soon.
Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.
Click to expand...

Once the above has been done you need to manually OC the RAM to 3200MHz being that you cannot enable XMP because of compatibility issues.
 
I bought my window key from a certain website I think its legit. What do you mean by saving the drivers to a flashdrive because when i downloaded all my drivers i just booted up the pc and downloaded them from their website on the same system.
 
If you look at Speccy you will see for yourself that A: No Windows updates have been installed because they are failing and B: there are no system drivers having been installed, likewise we can see in MTB that you use modded software and at some point that your have used Patriot RAM as opposed to the G-Skill that we see now.

Vinnie said:
when i downloaded all my drivers i just booted up the pc and downloaded them from their website on the same system.
Click to expand...

And that is exactly what you should not do and for as to why not was explained in my reply #8 as is how you should go about installing drivers.

Vinnie said:
I bought my window key from a certain website I think its legit.
Click to expand...

Got a link to this site.

Just a fyi, you can still purchase legit product keys for W7 and 8.1 but Windows 10 not so because it is end of life next year and users have to purchase W11 keys now
 
Thank u im going to try this and let you know if it worked. Btw I've never switched my ram ive always used my g skill ram
 
What about the link ?

Vinnie said:
Btw I've never switched my ram ive always used my g skill ram
Click to expand...

Can you explain the below from your MTB log;

Patriot Viper M2 SSD RGB (HKLM\...\{8B4C0A3D-C135-4E1F-98D8-3926494B4D61}) (Version: 1.1.0.1 - Patriot Memory) Hidden
Patriot Viper M2 SSD RGB (HKLM-x32\...\{07236f40-ec25-4646-8cb6-b6aaf1597324}) (Version: 1.1.0.1 - Patriot Memory) Hidden
Click to expand...

Was Windows installed on the drive while it was fitted in another computer.

Going offline now, will check back tomorrow some time.
 
AS the OP has not provided the requested info we cannot confirm the validity of the OS, the PCHF Terms and rules that we each agreed to abide by when becoming a member includes the below;

3. Discussion of or promotion of sites offering cracks, warez, torrents, pornography or any other illegal material or any software created to download any of the above will result in an immediate ban. This includes nulled, copied or any other illegal software or operating systems.
Click to expand...

Thread closed as per the above explanation.
 
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