Solved PC keeps freezing

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neutch_

PCHF Member
Jan 3, 2022
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Specs:
PSU: NOX URANO TX 850W 80+ BRONZE
CPU: AMD Ryzen 5 5600X 6 Cores 3.7GHz 3/32Mb AM4 1 Uni. 0,00€ 23% 0,00€
CMLL120 Cooler Master Water Cooler Lite 120, Dual Dissipation Pump,
Motherboard: ASUS TUF B450M-PRO GAMING
RAM: 16GB DDR4 3200 (2X8GB) CL16 G.SKILL AEGIS
SSD: KINGSTON SSDNow 500GB A2000 M.2 2280 NVMe
Graphics: ASUS VGA GT710 2GB DDR5 PCI-E
OS: WINDOWS 10 HOME COA 64bits


These past few days my 6-month-old desktop PC has been systematically freezing. It has become more regular to the point where I can’t ignore it. The mouse disappears and no matter where I press, the screen freezes and I’m either forced to wait a minute or two until it comes back to normal or I have to reboot the whole computer with the power button.
CoreTemp shows that my CPU temperature is more than fine (30 ºC).
Windows Defense has found no problems. I don’t know what is causing this issue. I’ve tinkered with the fan settings in the BIOS and my PSU isn’t great, but other than that, I have no idea what might be causing this.
 
g'day and welcome to the forums,

at only 6 months old, it may well be a warranty job, plus depending on their warranty clauses, you tinkering may void the warranty - so check that out first.

but for me, I'd be resetting Windows - that is, wipe the drive and reload from scratch (backing up your personal files first!)
that will rule out potential causes like malware, incompatible drivers, corrupted system files etc.
if still no good after that, then it's hardware and definitely comes under warranty.
 
Bruce said:
g'day and welcome to the forums,

at only 6 months old, it may well be a warranty job, plus depending on their warranty clauses, you tinkering may void the warranty - so check that out first.

but for me, I'd be resetting Windows - that is, wipe the drive and reload from scratch (backing up your personal files first!)
that will rule out potential causes like malware, incompatible drivers, corrupted system files etc.
if still no good after that, then it's hardware and definitely comes under warranty.
Click to expand...
Thanks for the advice. I realized that my PCI Encryption/Decryption Controller Driver was missing. I installed one and my PC hasn't frozen anymore. I don't know if the problem persists but could this solve it?
 
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