Solved New SSD causes PC to boot loop with no video

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ZytraX

ZytraX

PCHF Member
May 14, 2024
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Hey all, I bought a new 1tb crucial P3 M.2 SSD to install into my pc and installed it today, upon installing it. My pc begins bootlooping every 20-30 seconds, I’ve tried both m.2 slots on my motherboard and both yield the same results. The motherboard is a gigabyte Aorus Z390 pro wifi with an intel 9700k. Removing the SSD makes the computer work perfectly fine.

Anyone know any potential causes and/or fixes? I’d rather it’s just a faulty ssd but I’m worried it could be a motherboard or cpu issue which would be much more expensive to replace

Attached is a video of the pc boot looping zoomed in on the status lights

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If it helps, the motherboard was RMA’d in 2020 for boot looping, and had a similar scare last June that was fixed by reseating the ram and flashing the cmos, neither of which fixed it this time
 
xrobwx71 said:
All you did was plug in the new drive and re-boot?

Does it boot when you take the new drive out?

Look in the BIOS/UEFI for the boot order, it may have gotten changed.
Click to expand...
Yes, the pc works completely normally but the moment the m.2 is added in the pc refuses to post and enters the bootloop shown in the video, could it be that the pc is giving any m.2 drive priority and possibly trying to boot into a completely empty drive?
 
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Well, it’s taken a turn for the worse, approx 10 mins ago I was using my pc as usual when it bluescreened, then upon restarting it completely froze mid login and had to be turned off at the power source.

Now, every time it atempts to boot it’s either bluescreened mid startup or when trying to log in. I managed to get it into recovery mode but what’s striking me as odd is that the exit code was different every time, I didn’t get them all, but here’s the ones I managed to get photos of.
 

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xrobwx71 said:
Is the secondary drive installed and showing in this picture?
If so, make sure the drive with Windows on it is first. Then hit F10 sand save changes.
Click to expand...
As for this though, this was a photo of the BIOS without the M.2 installed. Whenever the M.2 was installed the pc would boot loop before it ever posted, that’s what has me so perplexed
 
Install the drive, enter into the BIOS, make sure the drive with Windows on it is first.

Also, can you see the new drive in the BIOS?

Looking at your manual for the motherboard: Page 10
Code: 
1 x M.2 Socket 1 connector for an Intel® CNVi wireless module (CNVI)

You are not plugging the drive in this socket are you? It's up by the USB plugs and sound interface.
 
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xrobwx71 said:
Install the drive, enter into the BIOS, make sure the drive with Windows on it is first.

Also, can you see the new drive in the BIOS?

Looking at your manual for the motherboard: Page 10
Code: 
1 x M.2 Socket 1 connector for an Intel® CNVi wireless module (CNVI)

You are not plugging the drive in this socket are you? It's up by the USB plugs and sound interface.
Click to expand...
Alright, I’ve just left the house so I can’t act on what you’ve said but I can say 3 things,

1. I had a chat with my cousin and figured out the new BSOD issue, simply put, my power supply wasn’t up to scratch with xmp enabled anymore (I forgot to mention I also installed a 4tb hdd along with the ssd). I’ve disabled xmp and so far that seems to have fixed that issue

2. Mentioning the M.2 issue to him, he told me that windows boot manager will prioritize any nvme/m.2 drive over sata connections (my boot drive is a sata ssd) so it attempts to boot into an unformatted drive, the reason it wouldn’t post is because fast boot is enabled, so it attempts to boot before I have a chance to stop it.

3. The positions I installed the m.2 in were these ones in the image, you can’t see it in the photos but the metal bracket says M.2 on it and they both come with heatsinks. If these are the cnvi connectors this is extremely bad design on gigabytes part

Right now with the whole xmp debacle I’m apprehensive on installing anything now without a better psu, but once that is in place I’ll disable fast boot before installing the m.2 so I can access bios. You can close this thread for now, and if I run into any more issues I’ll send a reopen request

Thanks for all the help ????
 

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