My pc started having network issues after reset

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Vxhnz

Vxhnz

PCHF Member
Aug 5, 2022
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Hello, I’ve reset my windows 10 5 days ago and once I reset I couldn’t use the internet while being connected. Websites would show messages saying “server IP address could not be found”. After messing with it for a while, my windows network diagnostics says “ your computer appears to be correctly configured but the device or resource (DNS server) is not responding”. In addition to that, when I try to run “ipconfig /registerdns” in command prompt I get the problem “Registration of DNS records failed: the parameter is incorrect”. Any help would be appreciated
 
Have you tried running an Ethernet cable? (if you are using Wi-Fi)

Other than that, I'd think possibly a network driver/your router needs to be reset.

This is assuming that you get the same message for all sites and not just a single one.

Let's get some more info from an expert: @Malnutrition
 
Pyro said:
Have you tried running an Ethernet cable? (if you are using Wi-Fi)

Other than that, I'd think possibly a network driver/your router needs to be reset.

This is assuming that you get the same message for all sites and not just a single one.

Let's get some more info from an expert: @Malnutrition
Click to expand...
Yeah I use Ethernet already and I’ve reset my router a few times. On some other forums people were saying that my ipv4 is fine but my ipv6 isn’t but even if I disable my ipv6 the websites still won’t load, nothing would load even Microsoft store wouldn’t
 
Vxhnz said:
I’ve reset my windows 10 5 days ago and once I reset I couldn’t use the internet while being connected
Click to expand...
Since this was done did you remember to reinstall the drivers starting with the chipset in the proper order?

Once that is completed if the issue continues follow the information below.

Vxhnz said:
In addition to that, when I try to run “ipconfig /registerdns” in command prompt I get the problem “Registration of DNS records failed: the parameter is incorrect”. Any help would be appreciated
Click to expand...

Did you use the other command prior to that one to clear the DNS?

What version of windows are you running?

Run the following command form the Command Prompt on the affected system.

ipconfig /all >"%userprofile%\desktop\ipconfig.txt
 
Rustys said:
Since this was done did you remember to reinstall the drivers starting with the chipset in the proper order?

Once that is completed if the issue continues follow the information below.



Did you use the other command prior to that one to clear the DNS?

What version of windows are you running?

Run the following command form the Command Prompt on the affected system.

ipconfig /all >"%userprofile%\desktop\ipconfig.txt
Click to expand...
I did do the command before which worked fine then I moved onto the second command which gave problems, when I do that ip config command I get no response and I’m using windows 10
21E77481-7D7D-4EFF-8AF2-0E627D647E49.jpeg
 
The command from post #4 places the results there on the desktop in a text document called ipconfig.txt attach or copy and paste the information.

Let's try this then you can do one or the other both accomplish the same.

Go into Setting
Select Network and Internet
Make sure you are under Status in the left
On the Right scroll down and select Network Reset
Read the information and then select Reset Now
Select Yes for the network to be reset and the system to reboot.
The rest before the system reboots may take a few minutes


How to reset via Command Prompt
Open an Administrator Command Prompt
type (Copy and Paste) the following Commands and press Enter

ipconfig /release
ipconfig /renew
ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset catalog

Reboot your computer and see if that helps at all.
 
Last edited:
Rustys said:
The command from post #4 places the results there on the desktop in a text document called ipconfig.txt attach or copy and paste the information.

Let's try this then you can do one or the other both accomplish the same.

Go into Setting
Select Network and Internet
Make sure you are under Status in the left
On the Right scroll down and select Network Reset
Read the information and then select Reset Now
Select Yes for the network to be reset and the system to reboot.
The rest before the system reboots may take a few minutes


How to reset via Command Prompt
Open an Administrator Command Prompt
type (Copy and Paste) the following Commands and press Enter

ipconfig /release
ipconfig /renew
ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset catalog

Reboot your computer and see if that helps at all.
Click to expand...
I tried both the manual and the setting one and it still didn’t work. This is what I get when running the ip config all command. Many people told me that my problem is ipv6 as it’s dns can’t return pings but the ipv4 looks like it runs fine and passes all the checks for me but it still doesn’t work
8ABCFE3D-5182-4B5B-89D4-435FEE6E0A2F-min.jpeg
 
Yeah it has the same exact thing I just can’t send the file as I can’t connect on the computer
 
Then copy the file to and external device and post it that way.

See if running the system in a clean boot helps.

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
support.microsoft.com support.microsoft.com

post complete system specs including make and model of the systems including the power supply.

Have you tried safe mode with Networking.

You will need to download to a working system then use an external device to run on the affected system.
Download MiniToolBox and save the file to the Desktop. Right click on the file and select Run as Admin

Close the browser and run the tool, check the following options.

Select all

Click on Go.

copy and paste the contents of the file called MTB.txt or attach the file to your next post
 
I have ryzen 7 3800xt, 16gb Corsair ram, nvidia 1660ti, msi b450m, bequiet 500w 80 plus bronze. I have tried safe mode with networking and issue still isn’t fixed and I ran the minitoolbox program but cannot find the mtb.txt file after searching through This Pc
Rustys said:
Then copy the file to and external device and post it that way.

See if running the system in a clean boot helps.

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
support.microsoft.com support.microsoft.com

post complete system specs including make and model of the systems including the power supply.

Have you tried safe mode with Networking.

You will need to download to a working system then use an external device to run on the affected system.
Download MiniToolBox and save the file to the Desktop. Right click on the file and select Run as Admin

Close the browser and run the tool, check the following options.

Select all

Click on Go.

copy and paste the contents of the file called MTB.txt or attach the file to your next post
Click to expand...
 
Check the BIOS and see if there is a setting that may have been turned on that disable the NIC.

Download and install the drives from the motherboards site starting with the chipset.

Take everything out of the case reassemble on a thick cardboard and see if the issue replicates. If it does, then the port for the NIC has possibility gone out.

when you plug into the NIC do any of the lights come on?

Wherever you ran the Minitoolbox from the MTB file will be located there.
 
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