C:\Program Files\360\TurboVPN\
Your VPN could be slowing you down. Try and disable it and see if that helps.
Your VPN could be slowing you down. Try and disable it and see if that helps.
My Laptop is lagging tremendously
- Thread starter ManishMan
- Start date
-
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- Status
MiniToolBox by Farbar Version: 17-06-2016
Ran by CUSTOMER (administrator) on 16-12-2016 at 18:16:03
Running from "C:\Users\CUSTOMER\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: Inspiron 1545 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ==============================
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
PRIVATE WiFi Adapter = Local Area Connection 2 (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, December 16, 2016 5:14:39 PM
Lease Expires . . . . . . . . . . : Saturday, December 17, 2016 5:14:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: Zhone.Home
Address: 192.168.1.1
Name: google.com
Addresses: 2607:f8b0:4008:809::200e
216.58.219.174
Pinging google.com [216.58.219.174] with 32 bytes of data:
Reply from 216.58.219.174: bytes=32 time=92ms TTL=55
Reply from 216.58.219.174: bytes=32 time=95ms TTL=55
Ping statistics for 216.58.219.174:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 95ms, Average = 93ms
Server: Zhone.Home
Address: 192.168.1.1
Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
2001:4998:44:204::a7
206.190.36.45
98.138.253.109
98.139.183.24
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=179ms TTL=45
Reply from 206.190.36.45: bytes=32 time=199ms TTL=45
Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 179ms, Maximum = 199ms, Average = 189ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...00 ff 7d 61 37 40 ......PRIVATE WiFi Adapter
11...70 f1 a1 6b 62 29 ......Dell Wireless 1397 WLAN Mini-Card
10...a4 ba db b0 3a 1e ......Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.19 26
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.19 281
192.168.1.19 255.255.255.255 On-link 192.168.1.19 281
192.168.1.255 255.255.255.255 On-link 192.168.1.19 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.19 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.19 281
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/16/2016 06:16:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.1.0.6186, time stamp: 0x584a057c
Faulting module name: mozglue.dll, version: 50.1.0.6186, time stamp: 0x5849ff8b
Exception code: 0x80000003
Fault offset: 0x0000ec79
Faulting process id: 0x174
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Error: (12/16/2016 06:16:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.1.0.6186, time stamp: 0x584a057c
Faulting module name: mozglue.dll, version: 50.1.0.6186, time stamp: 0x5849ff8b
Exception code: 0x80000003
Fault offset: 0x0000ec79
Faulting process id: 0xfe4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26193207
Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26193207
Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26192006
Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26192006
Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/16/2016 07:10:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26190555
Error: (12/16/2016 07:10:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26190555
System errors:
=============
Error: (12/16/2016 05:14:21 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/16/2016 07:28:27 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/16/2016 07:28:49 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:27:12 AM on 12/16/2016 was unexpected.
Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.
Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).
Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Microsoft Office Sessions:
=========================
Error: (07/25/2016 05:15:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 4066 seconds with 2760 seconds of active time. This session ended with a crash.
Error: (07/25/2016 03:45:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 1768 seconds with 1320 seconds of active time. This session ended with a crash.
=========================== Installed Programs ============================
360 Total Security (HKLM\...\360TotalSecurity) (Version: 9.0.0.1069 - 360 Security Center)
360 TurboVPN (HKLM\...\TurboVpn) (Version: 1.1.0.1067 - 360 Security Center)
Adobe AIR (HKLM\...\{63B5DA5A-477B-438D-A6A0-118787A4C71B}) (Version: 24.0.0.180 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 24.0.0.180 - Adobe Systems Incorporated)
Adobe Flash Player 24 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Adobe Flash Player 24 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM\...\{AF37176A-78CA-545B-34EF-8B6A21514DD1}) (Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Help Manager (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CS5 (HKLM\...\{9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe Illustrator CS6 (HKLM\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\{DE3A9DC5-9A5D-6485-9662-347162C7E4CA}) (Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.18) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.18 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9A629DCB-415D-4A50-85B9-5C2E4F8F74A8}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ArcSoft TotalMedia 3.5 (HKLM\...\{29E44E9D-ACB2-4D2D-849F-5361C941B7E1}) (Version: 3.5.7.375 - ArcSoft)
Audacity 2.0.5 (HKLM\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Camersoft Webcam Recorder 3.1.08 (HKLM\...\Camersoft Webcam Recorder_is1) (Version: - Camersoft Studio)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Font Xplorer 1.2.2 (HKLM\...\Font Xplorer) (Version: - )
Google Chrome (HKCU\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
GoToMeeting 7.28.0.6039 (HKCU\...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Internet Download Manager (HKLM\...\Internet Download Manager) (Version: - Tonec Inc.)
iTunes (HKLM\...\{8862F11A-A9A0-4899-9F50-B5A79F12F3C2}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 111 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.111.14 - Oracle Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 50.1.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 50.1.0 (x86 en-GB)) (Version: 50.1.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 50.1.0.6186 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Oxelon Media Converter 1.1 (HKLM\...\Oxelon Media Converter_is1) (Version: - Oxelon)
PDF Settings CS5 (HKLM\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (HKLM\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
REALTEK DTV USB DEVICE (HKLM\...\{DDBB7C89-1A09-441E-AA0F-6AA465755C17}) (Version: 1.00.0000 - Realtek)
simplitec simplicheck (HKLM\...\{1F52F36E-895D-4E01-B4D4-E23C4FA4193B}) (Version: 1.3.10.0 - simplitec GmbH)
Skype Click to Call (HKLM\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.8 (HKLM\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
Smart View 2.0 (HKLM\...\{FBAAAFAE-08A8-4C63-87EA-4AEA9DEE53E1}) (Version: 1.0.0.0 - Samsung)
TeamViewer 12 (HKLM\...\TeamViewer) (Version: 12.0.71503 - TeamViewer)
Vector Magic (HKLM\...\Vector Magic) (Version: 1.15 - Vector Magic, Inc.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.2 (HKLM\...\VLC media player) (Version: 2.1.2 - VideoLAN)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - )
Xara 3D Maker 7 (HKLM\...\{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd) Hidden
Xara 3D Maker 7 (HKLM\...\MAGIX_{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd)
========================= Devices: ================================
Name: ZAM
Description: ZAM
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ZAM
Device ID: ROOT\LEGACY_ZAM\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: ZAM Guard Driver
Description: ZAM Guard Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ZAM_Guard
Device ID: ROOT\LEGACY_ZAM_GUARD\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
========================= Memory info: ===================================
Percentage of memory in use: 53%
Total physical RAM: 3544.36 MB
Available physical RAM: 1641.21 MB
Total Virtual: 7087.02 MB
Available Virtual: 5029.83 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:297.99 GB) (Free:57.97 GB) NTFS
========================= Users: ========================================
User accounts for \\MANISHMAN
Administrator CUSTOMER Guest
**** End of log ****
Ran by CUSTOMER (administrator) on 16-12-2016 at 18:16:03
Running from "C:\Users\CUSTOMER\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: Inspiron 1545 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ==============================
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
PRIVATE WiFi Adapter = Local Area Connection 2 (Media disconnected)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, December 16, 2016 5:14:39 PM
Lease Expires . . . . . . . . . . : Saturday, December 17, 2016 5:14:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: Zhone.Home
Address: 192.168.1.1
Name: google.com
Addresses: 2607:f8b0:4008:809::200e
216.58.219.174
Pinging google.com [216.58.219.174] with 32 bytes of data:
Reply from 216.58.219.174: bytes=32 time=92ms TTL=55
Reply from 216.58.219.174: bytes=32 time=95ms TTL=55
Ping statistics for 216.58.219.174:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 92ms, Maximum = 95ms, Average = 93ms
Server: Zhone.Home
Address: 192.168.1.1
Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
2001:4998:44:204::a7
206.190.36.45
98.138.253.109
98.139.183.24
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=179ms TTL=45
Reply from 206.190.36.45: bytes=32 time=199ms TTL=45
Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 179ms, Maximum = 199ms, Average = 189ms
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...00 ff 7d 61 37 40 ......PRIVATE WiFi Adapter
11...70 f1 a1 6b 62 29 ......Dell Wireless 1397 WLAN Mini-Card
10...a4 ba db b0 3a 1e ......Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.19 26
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.19 281
192.168.1.19 255.255.255.255 On-link 192.168.1.19 281
192.168.1.255 255.255.255.255 On-link 192.168.1.19 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.19 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.19 281
===========================================================================
Persistent Routes:
None
IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
========================= Event log errors: ===============================
Application errors:
==================
Error: (12/16/2016 06:16:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.1.0.6186, time stamp: 0x584a057c
Faulting module name: mozglue.dll, version: 50.1.0.6186, time stamp: 0x5849ff8b
Exception code: 0x80000003
Fault offset: 0x0000ec79
Faulting process id: 0x174
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Error: (12/16/2016 06:16:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.1.0.6186, time stamp: 0x584a057c
Faulting module name: mozglue.dll, version: 50.1.0.6186, time stamp: 0x5849ff8b
Exception code: 0x80000003
Fault offset: 0x0000ec79
Faulting process id: 0xfe4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26193207
Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26193207
Error: (12/16/2016 07:10:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26192006
Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26192006
Error: (12/16/2016 07:10:42 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
Error: (12/16/2016 07:10:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 26190555
Error: (12/16/2016 07:10:41 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 26190555
System errors:
=============
Error: (12/16/2016 05:14:21 PM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/16/2016 07:28:27 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/16/2016 07:28:49 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 7:27:12 AM on 12/16/2016 was unexpected.
Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.
Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.
Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).
Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Microsoft Office Sessions:
=========================
Error: (07/25/2016 05:15:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 4066 seconds with 2760 seconds of active time. This session ended with a crash.
Error: (07/25/2016 03:45:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 1768 seconds with 1320 seconds of active time. This session ended with a crash.
=========================== Installed Programs ============================
360 Total Security (HKLM\...\360TotalSecurity) (Version: 9.0.0.1069 - 360 Security Center)
360 TurboVPN (HKLM\...\TurboVpn) (Version: 1.1.0.1067 - 360 Security Center)
Adobe AIR (HKLM\...\{63B5DA5A-477B-438D-A6A0-118787A4C71B}) (Version: 24.0.0.180 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 24.0.0.180 - Adobe Systems Incorporated)
Adobe Flash Player 24 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Adobe Flash Player 24 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM\...\{AF37176A-78CA-545B-34EF-8B6A21514DD1}) (Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Help Manager (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CS5 (HKLM\...\{9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe Illustrator CS6 (HKLM\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\{DE3A9DC5-9A5D-6485-9662-347162C7E4CA}) (Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.18) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.18 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9A629DCB-415D-4A50-85B9-5C2E4F8F74A8}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ArcSoft TotalMedia 3.5 (HKLM\...\{29E44E9D-ACB2-4D2D-849F-5361C941B7E1}) (Version: 3.5.7.375 - ArcSoft)
Audacity 2.0.5 (HKLM\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Camersoft Webcam Recorder 3.1.08 (HKLM\...\Camersoft Webcam Recorder_is1) (Version: - Camersoft Studio)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Font Xplorer 1.2.2 (HKLM\...\Font Xplorer) (Version: - )
Google Chrome (HKCU\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
GoToMeeting 7.28.0.6039 (HKCU\...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Internet Download Manager (HKLM\...\Internet Download Manager) (Version: - Tonec Inc.)
iTunes (HKLM\...\{8862F11A-A9A0-4899-9F50-B5A79F12F3C2}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 111 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180111F0}) (Version: 8.0.1110.14 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.111.14 - Oracle Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 50.1.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 50.1.0 (x86 en-GB)) (Version: 50.1.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 50.1.0.6186 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Oxelon Media Converter 1.1 (HKLM\...\Oxelon Media Converter_is1) (Version: - Oxelon)
PDF Settings CS5 (HKLM\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (HKLM\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
REALTEK DTV USB DEVICE (HKLM\...\{DDBB7C89-1A09-441E-AA0F-6AA465755C17}) (Version: 1.00.0000 - Realtek)
simplitec simplicheck (HKLM\...\{1F52F36E-895D-4E01-B4D4-E23C4FA4193B}) (Version: 1.3.10.0 - simplitec GmbH)
Skype Click to Call (HKLM\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.8 (HKLM\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
Smart View 2.0 (HKLM\...\{FBAAAFAE-08A8-4C63-87EA-4AEA9DEE53E1}) (Version: 1.0.0.0 - Samsung)
TeamViewer 12 (HKLM\...\TeamViewer) (Version: 12.0.71503 - TeamViewer)
Vector Magic (HKLM\...\Vector Magic) (Version: 1.15 - Vector Magic, Inc.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.2 (HKLM\...\VLC media player) (Version: 2.1.2 - VideoLAN)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - )
Xara 3D Maker 7 (HKLM\...\{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd) Hidden
Xara 3D Maker 7 (HKLM\...\MAGIX_{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd)
========================= Devices: ================================
Name: ZAM
Description: ZAM
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ZAM
Device ID: ROOT\LEGACY_ZAM\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: ZAM Guard Driver
Description: ZAM Guard Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ZAM_Guard
Device ID: ROOT\LEGACY_ZAM_GUARD\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
========================= Memory info: ===================================
Percentage of memory in use: 53%
Total physical RAM: 3544.36 MB
Available physical RAM: 1641.21 MB
Total Virtual: 7087.02 MB
Available Virtual: 5029.83 MB
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:297.99 GB) (Free:57.97 GB) NTFS
========================= Users: ========================================
User accounts for \\MANISHMAN
Administrator CUSTOMER Guest
**** End of log ****
I only downloaded that a few days ago. The laptop was already dragging way before then..
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
Try updating your DNS servers to point to Google DNS or OpenDNS. Your DNS servers are looping back to the router, which can cause DNS failures as well as internet outages.
192.168.1.1
Try updating your DNS servers to point to Google DNS or OpenDNS. Your DNS servers are looping back to the router, which can cause DNS failures as well as internet outages.
Type or copy and paste the following commands in an Administrator Command Prompt
ipconfig /all > %userprofile%\desktop\PCHF.txt
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt
This will create a file called PCHF.txt on the desktop.
COPY the contents from this file and PASTE the information in your next post.
ipconfig /all > %userprofile%\desktop\PCHF.txt
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt
This will create a file called PCHF.txt on the desktop.
COPY the contents from this file and PASTE the information in your next post.
Windows IP Configuration
Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, December 17, 2016 2:47:46 PM
Lease Expires . . . . . . . . . . : Sunday, December 18, 2016 2:47:45 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, December 17, 2016 2:47:46 PM
Lease Expires . . . . . . . . . . : Sunday, December 18, 2016 2:47:45 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
For some reason the information from
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt
Did not copy over please run just that one again and copy and paste the information over
Thanks Rustys
netsh wlan show networks mode=bssid >> %userprofile%\desktop\PCHF.txt
Did not copy over please run just that one again and copy and paste the information over
Thanks Rustys
Interface name : Wireless Network Connection
There are 6 networks currently visible.
SSID 1 : K. Chanderpaul
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : b4:75:0e:b1:3f:ef
Signal : 6%
Radio type : 802.11n
Channel : 11
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 2 : HOME-DSL
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 94:10:3e:1c:fc:ac
Signal : 6%
Radio type : 802.11n
Channel : 5
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 3 : M Power
Network type : Infrastructure
Authentication : Open
Encryption : None
BSSID 1 : 00:30:1a:09:6b:3f
Signal : 20%
Radio type : 802.11b
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
SSID 4 : GTTDSL5143
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 22:02:71:6c:b8:97
Signal : 82%
Radio type : 802.11n
Channel : 9
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 5 : linksys
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:18:39:3d:2d:b4
Signal : 6%
Radio type : 802.11g
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54
SSID 6 : Nexxt
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : CCMP
BSSID 1 : c8:3a:35:1c:e4:40
Signal : 4%
Radio type : 802.11n
Channel : 4
Basic rates (Mbps) : 1 2
Other rates (Mbps) : 5.5 6 9 11 12 18 24 36 48 54
Thank you the network setting are looking good.
Does not look like there are any of the other wireless signal that are interfering.
Did it help?
How is the browsing the system preforming now?
EDIT: It is happening on specific sites or programs. When it happens what are and or is running?
Does not look like there are any of the other wireless signal that are interfering.
Did you disable or uninstall this?
Did it help?
How is the browsing the system preforming now?
EDIT: It is happening on specific sites or programs. When it happens what are and or is running?
Last edited:
Disabling the VPN is of no use really as the laptop was lagging like this way before I installed the vpn a few days ago. In terms of browsing, I have tried it with absolutely no programs running and it still freezes oor lags when trying to load the websites.
The laptop in the whole lags at everything. For instance, if I have to run a program as administrator the screen would usually dim and the comfirmation window would pop up, but after I have clicked yes to run the program as administrator the screen still stay dim for a good few seconds longer and on one occasion it never came back on, I had to hold down the power button to shut it down.
Even opening folders lags... not really sure what is causing this...
The laptop in the whole lags at everything. For instance, if I have to run a program as administrator the screen would usually dim and the comfirmation window would pop up, but after I have clicked yes to run the program as administrator the screen still stay dim for a good few seconds longer and on one occasion it never came back on, I had to hold down the power button to shut it down.
Even opening folders lags... not really sure what is causing this...
There could be a service or program running in the background that is still causing issues.
1. Have you tried running the system in Safe Mode or Safe Mode with Networking?
Does it make a difference?
Remember while running in Safe Mode it runs on just basic drivers and there will be no sound.
When you turn on the system after the BIOS splash screen come up and before the Windows Splash screen come up.
Tap the F8 key you will get a screen similar to this one:
Select Safe Mode or Safe Mode with Networking.
See if programs load any better if in Safe Mode with Networking try some browsing do expect fancy pages to load.
If it does then Run this command in a command prompt this will tell you what services are loading.
net start > %userprofile%\desktop\safe.txt
This will create a test file on you desktop called Safe.TXT
Reboot the system into Normal mode. Once it is loaded then run this command the same way.
net start > %userprofile%\desktop\norm.txt
This will create a test file on you desktop called Norm.TXT
Now mark the services that are listed on the Safe file off the Norm file and one of the services is possibility the cause.
1. Have you tried running the system in Safe Mode or Safe Mode with Networking?
Does it make a difference?
Remember while running in Safe Mode it runs on just basic drivers and there will be no sound.
When you turn on the system after the BIOS splash screen come up and before the Windows Splash screen come up.
Tap the F8 key you will get a screen similar to this one:
Select Safe Mode or Safe Mode with Networking.
See if programs load any better if in Safe Mode with Networking try some browsing do expect fancy pages to load.
If it does then Run this command in a command prompt this will tell you what services are loading.
net start > %userprofile%\desktop\safe.txt
This will create a test file on you desktop called Safe.TXT
Reboot the system into Normal mode. Once it is loaded then run this command the same way.
net start > %userprofile%\desktop\norm.txt
This will create a test file on you desktop called Norm.TXT
Now mark the services that are listed on the Safe file off the Norm file and one of the services is possibility the cause.
Take it then that is worked better in Safe Mode then.
Now all you have to do is compare the list on the Safe and eliminate the same names on the Norm. One of the names that is left is possibly causing issues.
Post which ones are left.
Now all you have to do is compare the list on the Safe and eliminate the same names on the Norm. One of the names that is left is possibly causing issues.
Post which ones are left.
These are the ones that are left...
360 Total Security
Apple Mobile Device
Application Experience
ArcSoft Connect Daemon
Bonjour Service
COM+ Event System
Computer Browser
Desktop Window Manager Session Manager
Group Policy Client
IP Helper
Multimedia Class Scheduler
Offline Files
Portable Device Enumerator Service
Print Spooler
Security Accounts Manager
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
Themes
TurboVpnSvc
Windows Audio
Windows Audio Endpoint Builder
Windows Driver Foundation - User-mode Driver Framework
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows Search
WinHTTP Web Proxy Auto-Discovery Service
360 Total Security
Apple Mobile Device
Application Experience
ArcSoft Connect Daemon
Bonjour Service
COM+ Event System
Computer Browser
Desktop Window Manager Session Manager
Group Policy Client
IP Helper
Multimedia Class Scheduler
Offline Files
Portable Device Enumerator Service
Print Spooler
Security Accounts Manager
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
Themes
TurboVpnSvc
Windows Audio
Windows Audio Endpoint Builder
Windows Driver Foundation - User-mode Driver Framework
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows Search
WinHTTP Web Proxy Auto-Discovery Service
Thank you the list looks ok.
Does the Windows Splash screen take a while to show as well when booting the system?
If you have a install disk for the OS would also suggest a repair install.
One other place we can look is MSConfig
Start in the test box type MSConfig
Right click and Run as Administrator
Select the Boot Tab
Take out al of the has marks
Click OK
Reboot and try the system.
If it works then go back to MSConfig and put a hash in the First one
Then Click OK
Reboot and try the system
Repeat until the system acts up and that is possibility the one or combination that is causing the issue.
Does the Windows Splash screen take a while to show as well when booting the system?
If you have a install disk for the OS would also suggest a repair install.
One other place we can look is MSConfig
Start in the test box type MSConfig
Right click and Run as Administrator
Select the Boot Tab
Take out al of the has marks
Click OK
Reboot and try the system.
If it works then go back to MSConfig and put a hash in the First one
Then Click OK
Reboot and try the system
Repeat until the system acts up and that is possibility the one or combination that is causing the issue.
- Status