My Laptop is lagging tremendously

[ManishMan]

Hey guys not sure if this is in the right part of the forum, sorry in advance. My laptop that I am using is running really slow and lagging on browsers etc. Below are a few specs:

OS: Windows 7 Ultimate
RAM: 4 GB
System: 32-bit
Processor: Intel(R) Celeron (R) CPU 900@ 2.20GHZ 2.19GHZ

Would appreciate any help. Thanks

 

[ManishMan]

I had scans and cleanups done using 360 Total Security but that doesn't seem to solve the issue

 

[jmarket]

Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.

If you are unsure if your operating system is 32 or 64 Bit please go HERE.

Once downloaded right click the FRST desktop icon and select "Run as administrator" from the menu"

If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
Frst will open with two dialogue boxes, accept the disclaimer.

Accept the default whitelist options,
If the additions.txt options box is not checked please select it.
Then select "Scan"

Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.

Please Copy and Paste the contents of these logs in your next post for review by our Security Team

Step 2:

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

 

[ManishMan]

it's been stuck at "Scanning firefox" for a while now, is that normal?

 

[jmarket]

It can take some time.

Sent from my SM-G935T using Tapatalk

 

[jmarket]

If it doesn't complete, uncheck
Report FF Proxy Settings
Reset FF Proxy Settings
and try again

 

[ManishMan]

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 07-12-2016
Ran by CUSTOMER (15-12-2016 22:47:26)
Running from C:\Users\CUSTOMER\Desktop
Microsoft Windows 7 Ultimate Service Pack 1 (X86) (2014-01-06 18:25:42)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3866255652-1585966601-903840619-500 - Administrator - Disabled)
CUSTOMER (S-1-5-21-3866255652-1585966601-903840619-1000 - Administrator - Enabled) => C:\Users\CUSTOMER
Guest (S-1-5-21-3866255652-1585966601-903840619-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3866255652-1585966601-903840619-1002 - Limited - Enabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: 360 Total Security (Enabled - Up to date) {0371CA44-3F80-A1D3-BECE-910620B58D50}
AS: Windows Defender (Enabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: 360 Total Security (Enabled - Up to date) {B8102BA0-19BA-AE5D-847E-AA745B32C7ED}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

360 Total Security (HKLM\...\360TotalSecurity) (Version: 9.0.0.1069 - 360 Security Center)
360 TurboVPN (HKLM\...\TurboVpn) (Version: 1.1.0.1067 - 360 Security Center)
Adobe AIR (HKLM\...\Adobe AIR) (Version: 23.0.0.257 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CS5 (HKLM\...\{9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe Illustrator CS6 (HKLM\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.18) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.18 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9A629DCB-415D-4A50-85B9-5C2E4F8F74A8}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ArcSoft TotalMedia 3.5 (HKLM\...\{29E44E9D-ACB2-4D2D-849F-5361C941B7E1}) (Version: 3.5.7.375 - ArcSoft)
Audacity 2.0.5 (HKLM\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Camersoft Webcam Recorder 3.1.08 (HKLM\...\Camersoft Webcam Recorder_is1) (Version: - Camersoft Studio)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Citrix Online Launcher (HKLM\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Font Xplorer 1.2.2 (HKLM\...\Font Xplorer) (Version: - )
Google Chrome (HKU\S-1-5-21-3866255652-1585966601-903840619-1000\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
GoToMeeting 7.28.0.6039 (HKU\S-1-5-21-3866255652-1585966601-903840619-1000\...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Internet Download Manager (HKLM\...\Internet Download Manager) (Version: - Tonec Inc.)
iTunes (HKLM\...\{8862F11A-A9A0-4899-9F50-B5A79F12F3C2}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 50.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 50.0.2 (x86 en-GB)) (Version: 50.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 50.0.2.6177 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Oxelon Media Converter 1.1 (HKLM\...\Oxelon Media Converter_is1) (Version: - Oxelon)
PDF Settings CS5 (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (Version: 11.0 - Adobe Systems Incorporated) Hidden
REALTEK DTV USB DEVICE (HKLM\...\{DDBB7C89-1A09-441E-AA0F-6AA465755C17}) (Version: 1.00.0000 - Realtek)
simplitec simplicheck (HKLM\...\{1F52F36E-895D-4E01-B4D4-E23C4FA4193B}) (Version: 1.3.10.0 - simplitec GmbH)
Skype Click to Call (HKLM\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.8 (HKLM\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
Smart View 2.0 (HKLM\...\{FBAAAFAE-08A8-4C63-87EA-4AEA9DEE53E1}) (Version: 1.0.0.0 - Samsung)
TeamViewer 12 (HKLM\...\TeamViewer) (Version: 12.0.71503 - TeamViewer)
Vector Magic (HKLM\...\Vector Magic) (Version: 1.15 - Vector Magic, Inc.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.2 (HKLM\...\VLC media player) (Version: 2.1.2 - VideoLAN)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - )
Xara 3D Maker 7 (HKLM\...\MAGIX_{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd)
Xara 3D Maker 7 (Version: 7.0.0.442 - Xara Group Ltd) Hidden

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{022105BD-948A-40C9-AB42-A3300DDF097F}\localserver32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\GoogleUpdate.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{22181302-A8A6-4F84-A541-E5CBFC70CC43}\localserver32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{2F0E2680-9FF5-43C0-B76E-114A56E93598}\localserver32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{51F9E8EF-59D7-475B-A106-C7EA6F30C119}\localserver32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856}\InprocServer32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.30.3\psuser.dll => No File
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\psuser.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\CUSTOMER\AppData\Local\Citrix\GoToMeeting\3019\G2MOutlookAddin.dll => No File
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{C3101A8B-0EE1-4612-BFE9-41FFC1A3C19D}\InprocServer32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\npGoogleUpdate3.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{C442AC41-9200-4770-8CC0-7CDB4F245C55}\InprocServer32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\npGoogleUpdate3.dll (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{E67BE843-BBBE-4484-95FB-05271AE86750}\localserver32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\GoogleUpdateOnDemand.exe (Google Inc.)
CustomCLSID: HKU\S-1-5-21-3866255652-1585966601-903840619-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\CUSTOMER\AppData\Local\Google\Update\1.3.31.5\psuser.dll (Google Inc.)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {0A97EF4F-13D4-4463-B810-4B9DA80219D0} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2016-12-06] (Adobe Systems Incorporated)
Task: {1B6E31BB-28D4-46EE-A399-672DE46B8EFB} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2015-01-20] (Piriform Ltd)
Task: {20252F7B-5A1D-48D5-90BD-30520005F998} - System32\Tasks\{919DF7C5-A460-4AF9-BDD6-7A6DDEEB5C83} => pcalua.exe -a C:\Users\CUSTOMER\Downloads\Adobe-Illustrator-CS3-Lite\Adobe-Illustrator-CS3-Lite.exe -d C:\Users\CUSTOMER\Downloads\Adobe-Illustrator-CS3-Lite
Task: {380BAA62-264A-41FA-B6E3-A34FAC05D9B7} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3866255652-1585966601-903840619-1000Core => C:\Users\CUSTOMER\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {41918CA7-9CDC-49BB-9AED-C17D1744D14A} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2015-08-26] (Apple Inc.)
Task: {5F065620-A2BA-435B-9F08-F0E5B4A28E9A} - System32\Tasks\G2MUploadTask-S-1-5-21-3866255652-1585966601-903840619-1000 => C:\Users\CUSTOMER\AppData\Local\Citrix\GoToMeeting\6039\g2mupload.exe [2016-12-10] (Citrix Online, a division of Citrix Systems, Inc.)
Task: {7011E14A-36BA-4A2C-92EA-54E02FCE5A7D} - System32\Tasks\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser => Rundll32.exe aepdu.dll,AePduRunUpdate -nolegacy
Task: {71394C16-69D0-4D02-9DB7-7F832497E3C2} - System32\Tasks\{2C791BEA-79EA-4162-9A9C-8612AF031F09} => pcalua.exe -a C:\Users\CUSTOMER\Downloads\oxelonplugins(1).exe -d C:\Users\CUSTOMER\Downloads
Task: {71791282-4CDF-42E9-90E9-7181B7C6FCC6} - System32\Tasks\{9BF2F95E-A2A8-4C79-864E-0CB700BFA7A8} => pcalua.exe -a D:\Setup.EXE -d D:\
Task: {7E94547B-9302-43AA-9951-BE4038B5DEDA} - System32\Tasks\Adobe Reader and Acrobat Manager => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2016-10-01] (Adobe Systems Incorporated)
Task: {81625DD6-7550-465C-882F-3519E463BDD3} - System32\Tasks\AdobeAAMUpdater-1.0-CUSTOMER-PC-CUSTOMER => C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2012-04-04] (Adobe Systems Incorporated)
Task: {A115CC10-D868-476C-8DE2-FA7CB3D3D7CC} - System32\Tasks\Google Update => C:\Users\CUSTOMER\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {B571CFA8-FE28-4076-AD35-BB287AA8EA36} - System32\Tasks\{50E973C6-BAD7-47C1-924F-38AE782C031D} => pcalua.exe -a C:\Users\CUSTOMER\Downloads\oxelonplugins.exe -d "C:\Program Files\Mozilla Firefox"
Task: {F0B56015-59ED-4A94-853B-F47B45E8E06C} - System32\Tasks\{BE4F7CA4-AE3F-41C3-830D-A44C42473300} => pcalua.exe -a C:\Users\CUSTOMER\AppData\Roaming\istartsurf\UninstallManager.exe -c -ptid=obw
Task: {F67DEBC6-078D-46A5-9365-C9A75CC5F095} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-3866255652-1585966601-903840619-1000UA => C:\Users\CUSTOMER\AppData\Local\Google\Update\GoogleUpdate.exe [2015-08-30] (Google Inc.)
Task: {F8E145BF-EA81-4D39-A1BE-6396F6195D89} - System32\Tasks\G2MUpdateTask-S-1-5-21-3866255652-1585966601-903840619-1000 => C:\Users\CUSTOMER\AppData\Local\Citrix\GoToMeeting\6039\g2mupdate.exe [2016-12-10] (Citrix Online, a division of Citrix Systems, Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-3866255652-1585966601-903840619-1000.job => C:\Users\CUSTOMER\AppData\Local\Citrix\GoToMeeting\6039\g2mupdate.exe
Task: C:\Windows\Tasks\G2MUploadTask-S-1-5-21-3866255652-1585966601-903840619-1000.job => C:\Users\CUSTOMER\AppData\Local\Citrix\GoToMeeting\6039\g2mupload.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3866255652-1585966601-903840619-1000Core.job => C:\Users\CUSTOMER\AppData\Local\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3866255652-1585966601-903840619-1000UA.job => C:\Users\CUSTOMER\AppData\Local\Google\Update\GoogleUpdate.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2016-12-05 19:08 - 2016-11-25 08:35 - 00099240 _____ () C:\Program Files\360\Total Security\deepscan\qutmload.dll
2014-10-11 13:06 - 2014-10-11 13:06 - 00073544 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-10-13 01:46 - 2015-10-13 01:46 - 01040144 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2016-12-10 07:56 - 2016-12-13 04:50 - 00377448 _____ () C:\Program Files\360\TurboVPN\vpn\vpnmgr.dll
2014-01-06 15:38 - 2010-03-15 11:28 - 00141824 _____ () C:\Program Files\WinRAR\rarext.dll
2016-12-05 19:08 - 2016-11-25 08:35 - 00557992 _____ () C:\Program Files\360\Total Security\MenuEx.dll
2014-04-27 21:26 - 2009-03-11 13:41 - 00049152 _____ () C:\Program Files\OxelonMedia\menuext.dll
2014-05-12 05:49 - 2014-05-12 05:49 - 00260608 _____ () C:\Program Files\Notepad++\NppShell_06.dll
2016-12-05 19:08 - 2016-11-25 08:35 - 00584616 _____ () C:\Program Files\360\Total Security\safemon\wdui2.dll
2016-12-10 07:56 - 2016-12-13 04:50 - 00523392 _____ () C:\Program Files\360\TurboVPN\libphonenumber.dll
2016-12-10 07:56 - 2016-12-13 04:50 - 00196712 _____ () C:\Program Files\360\TurboVPN\vpn\vpnctrl.exe
2016-12-06 22:37 - 2016-12-06 22:37 - 19640512 _____ () C:\Windows\system32\Macromed\Flash\NPSWF32_23_0_0_207.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\Windows:nlsPreferences [386]

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" value will be restored.)


==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 22:04 - 2015-03-16 12:03 - 00000841 ____A C:\Windows\system32\Drivers\etc\hosts

127.0.0.1 localhost
::1 localhost

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3866255652-1585966601-903840619-1000\Control Panel\Desktop\\Wallpaper -> C:\Users\CUSTOMER\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{9DBD26F0-0F30-45A2-9659-B43E13237116}] => C:\Windows\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe
FirewallRules: [{318622FE-0FE3-47F2-B653-ABA742917F59}] => C:\Program Files\SmartView2\Smart View 2.0.exe
FirewallRules: [{F7F0083A-005A-4F3B-96BA-4AD04AB5D67E}] => C:\Program Files\SmartView2\Smart View 2.0.exe
FirewallRules: [{6E04F7E2-D029-47A1-BC0D-F15DDC3A7919}] => C:\Program Files\SmartView2\Smart View 2.0.exe
FirewallRules: [{FD547C89-7DCB-45AC-96EC-305AC72632D3}] => C:\Program Files\SmartView2\Smart View 2.0.exe
FirewallRules: [{272D95B1-02E1-493F-A849-9F9C723E6476}] => C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{BA74893A-B364-47E2-8EDB-F81C5C72B86B}] => C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{C0C6614E-FF93-43BB-A0FC-70259A72D202}] => %ProgramFiles%\Adobe\Adobe Photoshop CS5\Photoshop.exe
FirewallRules: [{35B4BE1A-42D0-4B2C-9A8A-344EFEC2C8E3}] => C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
FirewallRules: [{A0B1128C-11D8-4348-9CC4-C9DAB586E213}] => C:\Program Files\Skype\Phone\Skype.exe
FirewallRules: [{55AB7E51-2540-4C23-837B-42E6D3C1E1A8}] => C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{63EBA461-6098-4B4E-8DA7-B72D2DD3CFC7}] => C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{28667912-4F36-4642-A724-E3BABED7F2CF}] => C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{8B6C6438-B194-44E4-9322-3BEB8499BAE9}] => C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{5930A16E-73F3-42B2-A88D-DE9907FCC8C3}] => C:\Program Files\Mozilla Firefox\firefox.exe
FirewallRules: [{73D52AB1-C67F-4FA9-BAC3-98DEB68ED3B0}] => C:\Users\CUSTOMER\AppData\Local\Google\Chrome\Application\chrome.exe
FirewallRules: [{3E132F7F-8EAD-46D8-B070-4CB9E1E5A192}] => C:\Program Files\360\Total Security\softmgr\360InstantSetup.exe
FirewallRules: [{26A2DD62-27DE-440C-95BB-E449B1810473}] => C:\Program Files\360\Total Security\softmgr\360InstantSetup.exe
FirewallRules: [{A98BFA6E-2F6F-4FE5-A7D2-605A1CE9FE52}] => C:\Program Files\360\Total Security\LiveUpdate360.exe
FirewallRules: [{8B98E8BA-6A98-4C2F-A09F-EA5B26CD3F17}] => C:\Program Files\360\Total Security\LiveUpdate360.exe
FirewallRules: [{7378F9F6-CAF4-4674-AD4F-8877C0141C75}] => C:\Program Files\ArcSoft\TotalMedia 3.5\TotalMedia.exe
FirewallRules: [{90A20318-462B-4057-A1A8-0106D6B0D3E4}] => C:\Program Files\ArcSoft\TotalMedia 3.5\TotalMedia.exe
FirewallRules: [{C1F24D74-8563-464C-96A3-EE39550B018E}] => C:\Program Files\TeamViewer\TeamViewer.exe
FirewallRules: [{55C01C61-0496-4C16-A6F2-2F61A09FF926}] => C:\Program Files\TeamViewer\TeamViewer.exe
FirewallRules: [{3EA9FC25-E3B8-4B58-A125-58D2971A61AB}] => C:\Program Files\TeamViewer\TeamViewer_Service.exe
FirewallRules: [{DF5A1EED-BB57-4D06-8D38-F52A18D1B091}] => C:\Program Files\TeamViewer\TeamViewer_Service.exe
FirewallRules: [{18D153E9-E1A1-4D2A-ABE9-7D671A898441}] => C:\Program Files\360\Total Security\safemon\QHSafeTray.exe
FirewallRules: [{F728257B-855C-46EB-985B-D37CB8AE989D}] => C:\Program Files\360\Total Security\safemon\QHSafeTray.exe

==================== Restore Points =========================

07-12-2016 21:22:25 Installed REALTEK DTV USB DEVICE
07-12-2016 21:24:24 Device Driver Package Install: Realtek Semiconduct Corp. Human Interface Devices
07-12-2016 22:11:11 Installed TotalMedia
09-12-2016 23:10:01 Windows Update
10-12-2016 07:57:24 Device Driver Package Install: Private Communications Network adapters

==================== Faulty Device Manager Devices =============

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


==================== Event log errors: =========================

Application errors:
==================
Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7831

Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7831

Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6661

Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6661

Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3619

Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3619

Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/15/2016 04:24:22 PM) (Source: Bonjour Service) (EventID: 100) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1264


System errors:
=============
Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.

Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.

Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (EventID: 7011) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).

Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/11/2016 08:45:30 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/10/2016 07:27:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (EventID: 35) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/09/2016 11:14:09 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Security Update for Windows (KB3037574).


==================== Memory info ===========================

Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz
Percentage of memory in use: 61%
Total physical RAM: 3544.36 MB
Available physical RAM: 1375.88 MB
Total Virtual: 7087.02 MB
Available Virtual: 4655.81 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:297.99 GB) (Free:59.43 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: FFF8C977)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS)

==================== End of Addition.txt ============================





LastRegBack: 2016-12-07 09:52

==================== End of FRST.txt ============================

 

[ManishMan]

MiniToolBox by Farbar Version: 17-06-2016
Ran by CUSTOMER (administrator) on 15-12-2016 at 23:00:04
Running from "C:\Users\CUSTOMER\Desktop"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Model: Inspiron 1545 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Dell Wireless 1397 WLAN Mini-Card = Wireless Network Connection (Connected)
Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
PRIVATE WiFi Adapter = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : ManishMan
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PRIVATE WiFi Adapter
Physical Address. . . . . . . . . : 00-FF-7D-61-37-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-F1-A1-6B-62-29
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, December 14, 2016 8:53:06 AM
Lease Expires . . . . . . . . . . : Friday, December 16, 2016 7:53:37 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : A4-BA-DB-B0-3A-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: Zhone.Home
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4008:809::200e
216.58.219.174


Pinging google.com [216.58.219.174] with 32 bytes of data:
Reply from 216.58.219.174: bytes=32 time=78ms TTL=55
Reply from 216.58.219.174: bytes=32 time=76ms TTL=55

Ping statistics for 216.58.219.174:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 76ms, Maximum = 78ms, Average = 77ms
Server: Zhone.Home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:44:204::a7
2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
98.139.183.24
206.190.36.45
98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=129ms TTL=46
Reply from 98.139.183.24: bytes=32 time=118ms TTL=46

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 118ms, Maximum = 129ms, Average = 123ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
16...00 ff 7d 61 37 40 ......PRIVATE WiFi Adapter
11...70 f1 a1 6b 62 29 ......Dell Wireless 1397 WLAN Mini-Card
10...a4 ba db b0 3a 1e ......Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.19 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.19 281
192.168.1.19 255.255.255.255 On-link 192.168.1.19 281
192.168.1.255 255.255.255.255 On-link 192.168.1.19 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.19 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.19 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/15/2016 11:00:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.0.2.6177, time stamp: 0x583e5197
Faulting module name: mozglue.dll, version: 50.0.2.6177, time stamp: 0x583e4b91
Exception code: 0x80000003
Fault offset: 0x0000ed43
Faulting process id: 0xcc0
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (12/15/2016 11:00:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 50.0.2.6177, time stamp: 0x583e5197
Faulting module name: mozglue.dll, version: 50.0.2.6177, time stamp: 0x583e4b91
Exception code: 0x80000003
Fault offset: 0x0000ed43
Faulting process id: 0xac8
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7831

Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7831

Error: (12/15/2016 04:24:28 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6661

Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6661

Error: (12/15/2016 04:24:27 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3619

Error: (12/15/2016 04:24:24 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3619


System errors:
=============
Error: (12/15/2016 07:53:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BITS service.

Error: (12/15/2016 07:29:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.

Error: (12/14/2016 08:52:46 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/14/2016 06:40:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/13/2016 09:56:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

Error: (12/13/2016 11:09:26 AM) (Source: Service Control Manager) (User: )
Description: The TurboVpnSvc service terminated unexpectedly. It has done this 1 time(s).

Error: (12/13/2016 11:01:37 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/11/2016 08:45:30 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/10/2016 07:27:13 AM) (Source: Microsoft-Windows-Kernel-Processor-Power) (User: NT AUTHORITY)
Description: Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

Error: (12/09/2016 11:14:09 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Security Update for Windows (KB3037574).


Microsoft Office Sessions:
=========================
Error: (07/25/2016 05:15:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 4066 seconds with 2760 seconds of active time. This session ended with a crash.

Error: (07/25/2016 03:45:38 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 1768 seconds with 1320 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

360 Total Security (HKLM\...\360TotalSecurity) (Version: 9.0.0.1069 - 360 Security Center)
360 TurboVPN (HKLM\...\TurboVpn) (Version: 1.1.0.1067 - 360 Security Center)
Adobe AIR (HKLM\...\{BBEC10F9-AC15-41EE-A271-0B1077F53740}) (Version: 23.0.0.257 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 23.0.0.257 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Flash Player 23 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 23.0.0.207 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM\...\{AF37176A-78CA-545B-34EF-8B6A21514DD1}) (Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Help Manager (HKLM\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Illustrator CS5 (HKLM\...\{9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe Illustrator CS6 (HKLM\...\{4869414E-7AEA-4C8E-BE1C-8D40977FD517}) (Version: 16.0 - Adobe Systems Incorporated)
Adobe Media Player (HKLM\...\{DE3A9DC5-9A5D-6485-9662-347162C7E4CA}) (Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Photoshop CS5 (HKLM\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.18) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.18 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9A629DCB-415D-4A50-85B9-5C2E4F8F74A8}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ArcSoft TotalMedia 3.5 (HKLM\...\{29E44E9D-ACB2-4D2D-849F-5361C941B7E1}) (Version: 3.5.7.375 - ArcSoft)
Audacity 2.0.5 (HKLM\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Bonjour (HKLM\...\{D168AAD0-6686-47C1-B599-CDD4888B9D1A}) (Version: 3.1.0.1 - Apple Inc.)
Camersoft Webcam Recorder 3.1.08 (HKLM\...\Camersoft Webcam Recorder_is1) (Version: - Camersoft Studio)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Citrix Online Launcher (HKLM\...\{DB014C85-A264-4BCA-A66F-6DD1FCF8EC36}) (Version: 1.0.335 - Citrix)
Font Xplorer 1.2.2 (HKLM\...\Font Xplorer) (Version: - )
Google Chrome (HKCU\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
GoToMeeting 7.28.0.6039 (HKCU\...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Internet Download Manager (HKLM\...\Internet Download Manager) (Version: - Tonec Inc.)
iTunes (HKLM\...\{8862F11A-A9A0-4899-9F50-B5A79F12F3C2}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.31.13 - Oracle Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 50.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 50.0.2 (x86 en-GB)) (Version: 50.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 50.0.2.6177 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
Oxelon Media Converter 1.1 (HKLM\...\Oxelon Media Converter_is1) (Version: - Oxelon)
PDF Settings CS5 (HKLM\...\{A78FE97A-C0C8-49CE-89D0-EDD524A17392}) (Version: 10.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (HKLM\...\{BFEAAE77-BD7F-4534-B286-9C5CB4697EB1}) (Version: 11.0 - Adobe Systems Incorporated) Hidden
REALTEK DTV USB DEVICE (HKLM\...\{DDBB7C89-1A09-441E-AA0F-6AA465755C17}) (Version: 1.00.0000 - Realtek)
simplitec simplicheck (HKLM\...\{1F52F36E-895D-4E01-B4D4-E23C4FA4193B}) (Version: 1.3.10.0 - simplitec GmbH)
Skype Click to Call (HKLM\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.8 (HKLM\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.8.102 - Skype Technologies S.A.)
Smart View 2.0 (HKLM\...\{FBAAAFAE-08A8-4C63-87EA-4AEA9DEE53E1}) (Version: 1.0.0.0 - Samsung)
TeamViewer 12 (HKLM\...\TeamViewer) (Version: 12.0.71503 - TeamViewer)
Vector Magic (HKLM\...\Vector Magic) (Version: 1.15 - Vector Magic, Inc.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.2 (HKLM\...\VLC media player) (Version: 2.1.2 - VideoLAN)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version: - )
Xara 3D Maker 7 (HKLM\...\{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd) Hidden
Xara 3D Maker 7 (HKLM\...\MAGIX_{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd)

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 3544.36 MB
Available physical RAM: 1816.77 MB
Total Virtual: 7087.02 MB
Available Virtual: 5203.87 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.99 GB) (Free:59.43 GB) NTFS

========================= Users: ========================================

User accounts for \\MANISHMAN

Administrator CUSTOMER Guest


**** End of log ****

 

[jmarket]

Java 8 Update 31 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)

Java is outdated. Please run PatchMyPC and update any red entries.

 

[jmarket]

Post 2:

If you don't use these programs, please uninstall them with Geek Uninstaller or PatchMyPC:

Oxelon Media Converter 1.1 (HKLM\...\Oxelon Media Converter_is1) (Version: - Oxelon)
Xara 3D Maker 7 (HKLM\...\{19B9DAD6-5E6E-4B80-8EFE-314B5638D6D4}) (Version: 7.0.0.442 - Xara Group Ltd) Hidden
TeamViewer 12 (HKLM\...\TeamViewer) (Version: 12.0.71503 - TeamViewer)
GoToMeeting 7.28.0.6039 (HKCU\...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)

After doing so, please reboot and let me know if a speed difference occurs

 

[ManishMan]

The only one I don't use is often is GoToMeeting 7.28.0.6039 (HKCU\...\GoToMeeting) (Version: 7.28.0.6039 - CitrixOnline)

 

[jmarket]

Ok Go ahead and uninstall it.

When you say browsers, what happens when you're using Chrome, FF, etc? Do pages load slow? Does it freeze?

I had you run FRST so I could get an idea of what's on your machine. You can go ahead and remove it. To be safe you can run DelFix and it'll remove all traces of FRST and any other tools that may be lingering.

 

[ManishMan]

When I start the browsers it takes a while to come on and also the pages loads slow and freezes n between.

 

[Rustys]

ManishMan got to you Start menu then Control Panel
Form there select Network and Sharing Center
On the left side select Change Adaptor Settings
Right Click on you connection and select Properties
Select Internet Protocal Version 4 (TCP/IPv4)
Click on Properties
Mark Obtain Automatically (for both)
Select the Alternate Configuration tab
Mark Automatic there as well
Click OK
Click Close

Please reboot the system to allow the new network configuration to take affect.
Test browsing let us know how thing go.

 

[ManishMan]

I did everything but the pc doesn't seem to be improvng... The network settings was already set to automatic... Any other options?

 

[jmarket]

Can you post a fresh MTB log?

 

[veeg]

I noticed that you are running out of HDD space (free space 59 g) maybe with these un-installs you will get a little more space. You may consider cleaning out your HDD. In my experience Win 7 doesn't run good unless you have at least 90 gigs of space just for that.

 

[Rustys]

Can you post a fresh MTB log?

Before you do the Mini Tool Box lets go ahead and run some commands to correct some network settings then run the MTB and see where we are.

Open an Administrator command prompt
Type the following commands, pressing Enter after each command:
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv4 reset
netsh int ipv6 reset
netsh winsock reset catalog
netsh winsock reset

Reboot the system then run the MTB again.

 

[ManishMan]

Before you do the Mini Tool Box lets go ahead and run some commands to correct some network settings then run the MTB and see where we are.

Open an Administrator command prompt
Type the following commands, pressing Enter after each command:
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv4 reset
netsh int ipv6 reset
netsh winsock reset catalog
netsh winsock reset

Reboot the system then run the MTB again.

How do I run the administrator command prompt? by cmd? if so, I did that and type in the command but it did not recognize "int reset all". Am I doing something wrong?

 

[Rustys]

To start a command prompt with Admin.
Type CMD in the text box
On the Top you will see CMD right click and select Run As Administrator.

How do I run the administrator command prompt? by cmd? if so, I did that and type in the command but it did not recognize "int reset all". Am I doing something wrong?

No you are not doing it wrong for some reason the complete command did not copy correctly.
Should read
netsh int ip reset resetlog.txt