Mouse broken or a virus?

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what sort of install?
a reset (leaving your files in place) or a reset (wipes and starts again from scratch) ?
because either should have taken mere minutes. I reset mine last weekend and Windows took under 10 minutes to install from the USB image.
 
Bruce said:
what sort of install?
a reset (leaving your files in place) or a reset (wipes and starts again from scratch) ?
because either should have taken mere minutes. I reset mine last weekend and Windows took under 10 minutes to install from the USB image.
Click to expand...
I did a reset which left the files in place and checked the mouse and it still had issues then went to settings and did a full reset so wiped everything and the issue is still there :/
 
resetting from 'within' is using whatever system files are on your drive, where ever that is, most likely the Recovery partition.
and the state(age?) of those is unknown.

making a new ISO image and resetting from that guarantees the latest files from MS.
 
Making a new ISO from the supplied link and installing from that will at least give you corruption free files.
 
Any update for us? This thread will be closed if not replied to within 48hrs.
 
Thanks for getting back to us dannyd3942 (y)

Will close the thread but should you wish to come back to it sometime in the future let a member of staff know and they will re open it for you.
 
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