Laptop waking up from suspend mode by itself

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rick_meadows

rick_meadows

PCHF Member
May 3, 2023
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Hello, all. I hope someone can help me solve this weird issue!

I've recently started using suspend mode on my laptop instead of turning it off so I can get back to work faster. However, I've noticed it has a habit of going out of suspend mode by itself seemingly at random. I simply walk by the office and see that the screen is on.

I have done some Googling on the issue and done the following to no avail:

  • disabled wake timers on power settings
  • disabled wake on LAN (and the whole ethernet driver along with it since I don't use it)
  • used powercfg -waketimers in Command Prompt and the system told me there are no wake timers active
  • used Get-ScheduledTask | ? {$_.Settings.WakeToRun} | Out-GridView in Powershell and the listed tasks are all disabled

I have checked Event Viewer at the times the laptop woke up by itself and the origin is apparently Intel® USB 3.0 eXtensible Host Controller - 1.0 (Microsoft), which isn't helpful since I normally activate the computer by using an external USB keyboard myself.

By using powercfg -devicedisablewake and Device Manager, I have disabled every external device that can wake the laptop. Now by looking at Event Viewer, the times it wakes up by itself have the origin set as Unknown.

Can someone help me make sure this computer stops waking up by itself?

Thanks in advance.
 
Rustys said:
Some updates will take the system out of suspend and the same with scans.
Click to expand...
Is there a way to check if that is the case, and how to disable them?

Rustys said:
Also found this an intresting read

www.hellotech.com

Why Does My Computer Keep Waking From Sleep Mode? - The Plug - HelloTech

You put your computer to sleep when you leave your desk, but you want to keep your apps open. Sleep mode helps you conserve power and allow your computer
www.hellotech.com www.hellotech.com
Click to expand...
Thank you for the link. I had already seen that when Googling the issue, and the information there wasn't helpful. As I mentioned in the opening post, wake timers are disabled, and I have also disabled every device from waking the computer. Yet the problem persists, now with the origin in Event Viewer marked as "Unknown".
 
Rustys said:
Did you try the command that show what is waking the system?

Added for Fix 4: cancel scheduled tasks.
www.minitool.com

Why Does Your Computer Keeps Waking Up From Sleep, How To Fix It - MiniTool

It’s annoying to find your computer keeps waking up from sleep when you want it stay asleep for certain reasons.
www.minitool.com www.minitool.com
Click to expand...
Yes, I have used the following Powershell command to uncheck all tasks' ability to wake the computer: Get-ScheduledTask | where {$_.settings.waketorun}. Even though they were already disabled, I unchecked the option.
 
Does someone have access to the system and or a pet that can be moving the mouse/keyboard?

Do you have the system set to use a password to access after it is disturbed?

There are so many reasons why this system could be waking.

We can look at a few logs and see yet they may not even show anything.

So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.


Let's see if there are any error message that can be pulled by the MinitoolBox.

Download MiniToolBox and save the file to the Desktop. Right click on the file and select Run as Admin

Close the browser and run the tool, check the following options.

Select all

Click on Go.

copy and paste the contents of the file called MTB.txt or attach the file to your next post.
 
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