Laptop turning off by itself & Short Drive Self-Test Failure

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Leannz0r

Leannz0r

PCHF Member
Nov 7, 2018
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Hi.. I have been having problems for a while with my laptop just turning off by itself.. It just completely shuts off, doesn't do the shut down process and doesn't restart.
Before it was occasionally and usually only when laptop was idle, but the past week it is doing it constantly, to point it's unusable.
I checked the power settings, all is fine. I have used it plugged in and unplugged and plugged in with the battery taken out, still does it, so I've ruled out the battery.
I checked for viruses, no problems there.
I restored windows to see if that would solve the issue but for some reason that failed at the end, so then I had no operating system installed.. I reinstalled a clean copy of windows but still doing the same thing.
(I left the computer on for long periods of time when windows wasn't installed and it never shut down once, don't know if that means anything..)
I took the bottom off the laptop and gave the fan a little clean just incase it was overheating, although the laptop doesn't get really hot so I don't think it is that.

I ran a quick test in Hardware Diagnositcs and:
'Short Drive Self-Test failed - U0DXJ4-75799E-XD7WMF-60R813

From a google search and some help I had from a few people I understand that means my hard drive is failing?

I want to know if anyone has any idea what could be causing my laptop to be turning off and is it likely to be the hard drive causing it to do that?
I felt for sure it was the hard drive after doing the test but I've since been told by a friend that they don't think the hard drive would cause that problem.

Also, if it's not the hard drive, how urgent is it really to replace the hard drive? Once failing, do they die quickly or am I best the just wait until it finally conks?

Just trying to save money right now, hoping to solve this without taking it to a repair tech.. but looks like I'm going to have to.

HP Notebook-15-ac153sa (ENERGY STAR)
Product number: P0U73EA

So sorry for the REALLY long post! Any help and advice is greatly appreciated! :)

Leanne
 
Leannz0r said:
Also, if it's not the hard drive, how urgent is it really to replace the hard drive? Once failing, do they die quickly or am I best the just wait until it finally conks?
Click to expand...
Yes replace that hard drive as soon as possible. Have seen them take time to fail to fail on the next boot or thing you attempt.

The other thing that may be causing this is the RAM failing.
 
You have been advised elsewhere that the hard drive is failing. Please decide if you wish to get help here or continue elsewhere and let us know if you wish to continue here?

It is both rude and counterproductive to seek advice at more than one help site concurrently.
 
Thank you for the help Rustys, I will test the RAM.

Gus, I apologise if it is rude of me to post in more than one place, I didn't realise. I just wanted as many opinions as possible.

I did state in my post above that I had advice elsewhere that my hard drive is failing, my post today was asking for extra information as to whether anyone thinks that it is my hard drive that is causing the shutting down as the original advice I had, they wasn't sure.

Sorry again, please delete my post.
 
Hi there :)
I ordered a new hard drive and have fitted it, I have installed windows fine but unfortunately my laptop is still randomly turning off.
 
You have advised elsewhere you are taking the computer to have a specialist look at it, which is probably wise here. Seeing you are still actively seeking advice elsewhere will close this thread.
 
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