Issue while playing games on my pc

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Aleka_papariga

PCHF Member
Oct 29, 2023
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Games like squad or fivem gta cause critical error Kernel-power 41 task 63 . I've tried many things like updating drivers or change power plan setting and done over 2 formats. Can you guys give me some hope here? I will try anyhting !
 
If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
If the computer is a desktop can you post the brand and model name or number of the power supply (PSU).

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
found it but it copies ip adress etc as well
 
Can I ask that you do not quote every reply as we have to read the full post to make sure nothing gets missed,, thanks.

See Speccy information below provided courtesy of Moderator Bruce;

Running Speccy shows a detailed report of everything that is happening with your PC. Publishing that report as a snapshot is the best way to share the information with others, especially with a tech support person.

As well as showing your complete PC specifications, installed software, and hardware configurations, a report includes personal data like your user name, computer name, external IP address, Windows Serial Number, and connected wireless networks, to name some.

Speccy shows no personal details that can be used against you.

When you Publish a Speccy snapshot, personal information - like the external IP address - is not included.


Extra privacy is achieved by deleting each published snapshot after 30 days, and that each published link has a random URL to enforce only the people you send the link to can see your snapshot.

Data shown in the report is inward facing, that is, just visible by you. Any outward facing data, like your external IP address, is either already publicly available as this is the address you have with your Internet Service Provider, or is removed when published.
 
Because you again quoted the whole reply it was detected as Spam and made invisible, copied the PSU into your second reply.

Will take a look at Speccy and get back to but for your information you should have been using a minimum of a Gold efficiency rated PSU for this build.


Edit to add: Your issue is explained below;

Partition 1
Partition ID: Disk #0, Partition #1
Disk Letter: C:
File System: NTFS
Volume Serial Number: 94D63F99
Size: 465 GB
Used Space: 438 GB (94%)
Free Space: 26,6 GB (6%)

For Windows to be able to run efficiently and to be able to update you need to have between 20 and 25% of the partition or drive available on a HDD and an SSD between 10 and 15% as free storage space at all times, if you don`t you risk Windows becoming corrupt or not being able to update which puts you at risk of malware attack.

Data only storage devices should not be allowed to get any lower than 10% of free storage space of the full capacity of the drive/partition on the drive, this also to avoid data corruption.

Please note that storage devices can physically fail if the amount of free storage space is allowed to drop below the required 10 or 20/25% minimum.

Uninstall as many unused programs, games, videos and music files as you can and get yourself a means of backing up to, post back when you have between 20 and 25% free storage space on the C: drive/partition and we can go from there.
 
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Sorry but we are dealing with the here and now and not history, the low free storage space is an issue and the solution provided needs to be done.
 
Good, can you now restart the PC so that you can access the BIOS, enable XMP, save the new settings, exit the BIOS, restart the PC and test by using the computer as you normally would, post back with an update when you are ready.
 
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 29/10/2023 11:05:36 μμ
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-IFJS5JE
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2023-10-29T21:05:36.8407019Z" />
<EventRecordID>20761</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-IFJS5JE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
 
That is typical of a power issue and this includes a weak PSU that is overheating internally.

Can you post a new Speccy url for us.
 
Power Profile
Active power scheme: High performance

Sorry but have to ask, who and why was the above Windows Power Plan set, it is the last thing that you should be doing, Ultra and High Performance are a form of overclocking that causes instability and the setting only intended for computers that have dedicated GPUs soldered into the MB, notebook computers etc.
 
Sorry but have to ask, who and why was the above Windows Power Plan set, it is the last thing that you should be doing, Ultra and High Performance are a form of overclocking that causes instability and the setting only intended for computers that have dedicated GPUs soldered into the MB, notebook computers etc.
i ve changed it multiple times just to make sure . Most of the times power plan settings were default
 
should i risk it and get a better psu ? i think this one fits perfect

Bequiet Psu System Power 10 850W Gold CERTIFIED
 
Last edited by a moderator:
Because of the short five year warranty period it is not a brand that I use or suggest to others.

For you to do;

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

Post the resulting log in your next reply for us if you will.

Before purchasing any new PSU get your GPU tested either by swapping in a known good Gold efficiency rated 500W or above PSU from a proven brand or ask a locat tech to test the GPU for you, ask about any cost that they may charge first though.
 
Being that the OP revisited the forum but chose not to reply this thread will be closed.
 
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