GPU smoking. Not sure where to go from here.

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AaronMacey

PCHF Member
May 16, 2024
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Hi All,

Last night I had just finished playing a game and was getting ready to finish up for the night when my pc suddenly crashed and turned off. It had never done this before. I went to inspect and noticed my ram rgb was still on but all my fans had stopped. I turned the power switch off and then on again, and turned the pc on. The pc started and I seen a puff of white smoke come from the top of my GPU. I freaked out and turned the pc off right away. I disconnected the GPU and plugged in the dp port to the mobo. I started up the pc again and everything worked fine. Pc booted up properly and there seemed to be no issues. I have inspected the GPU and I cannot seen any damage or burn marks, but there is a lot of casing that I can not see under without removing. This GPU is three months old and hasn't skipped a beat. I didn't notice any stutters or noise, but then again, I did have a headset on. I have not reinstalled the GPU as I am too scared I might do more damage.

I am worried the psu may have caused the damage. I was using all of the original cables that came with the psu but I was using extensions. Out of precaution, I have purchased a new corsair psu (better reputable brand) and it is on the way.

As for the GPU, I am praying it will be covered under warranty as I did not modify/overclock or damage the GPU. I took care of it and always kept an eye on temps and did not push too hard. I am currently going through a warranty claim with AsRock and my GPU will be sent off for inspection.

I wanted to ask for your opinion? What can cause a GPU to fail like that? Seemingly with no warning and only three months old? Do you think I may have gotten a dodgy GPU from factory? Do you think it could have been the PSU? even though it seems to power up the motherboard just fine. Any feedback would be appreciated.

Thanks!

Setup.

AMD Ryzen 5 7600X

ASRock Radeon RX 7800 XT Steel Legend 16GB OC Graphics Card

MSI B650M PROJECT ZERO Motherboard

Team T-Force Delta RGB 32GB (2x16GB) 6000MHz DDR5 CL38 White

Thermalright Frozen Prism 360 White ARGB AIO CPU Cooler

PNY CS2241 2TB PCIe Gen4 M.2 NVMe SSD

Aerocool Aero Bronze 80 Plus 850W Modular Power Supply

MSI MAG PANO M100R PZ mATX Tower Case - White
 

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I wanted to ask for your opinion? What can cause a GPU to fail like that?

Using a PSU that is rated as – Tier C • Low-end with such a high end GPU would do it.

What is the exact model name or number of the Corsair PSU that you have ordered.

As for the GPU, I am praying it will be covered under warranty as I did not modify/overclock or damage the GPU. I took care of it

If a bad PSU has damaged the GPU you may well find ASRock telling you that you need to take the matter up with Aerocool.

Just a fyi, the integrated video only needs a PSU output around circa 300W so don`t read too much into the system working when it comes down to placing any trust in the PSU.
 
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