My GPU is always on 0% in the task manager, even while playing games. I have a AMD Radeon HD 8490 in a Dell Optiplex 9020 SFF. Games don't play very well and I'm not sure if it is because it is not being utilised or if I just need to get a better GPU. I want to upgrade to a GTX 1050 Ti Low Profile but I'm not completely sure if it will work.
GPU not being used in Windows 10
- Thread starter lhock17
- Start date
-
Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.
Why not Click Here To Sign Up and start enjoying great FREE Tech Support.
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More. -
Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
- Status
Hi there @lhock17 and Welcome to PCHF 
Please go HERE and download the portable version of Speccy. Save it to somewhere you can find, locate the file and as it comes as a Zip file use your favorite unzip application to decompress it. Open the newly created folder and double left click Speccy.exe if you have a 32 bit system or Speccy64.exe if yours is 64bit. If you are not sure what your system is click HERE.
Speccy will open and after a short wait will display a summary of your system specs.
[*]Click on the file menu.
[*]Then click Publish snapshot.
A dialogue box will ask you to confirm, select yes.
Another dialogue box will open
[*]Click Copy to Clipboard.
[*]Then click Close.
Now that your link has been copied please paste it into your next post. It should look something like the example below
http://speccy.piriform.com/results/6waAHapcLrZIVPakgxXXXXXXX
BTW: once you have finished with speccy and no longer want it removing it is easy because it is a portable app with no install. Simply delete the downloaded file and folder you created when you decompressed it. Gone:thumbsup:
Please go HERE and download the portable version of Speccy. Save it to somewhere you can find, locate the file and as it comes as a Zip file use your favorite unzip application to decompress it. Open the newly created folder and double left click Speccy.exe if you have a 32 bit system or Speccy64.exe if yours is 64bit. If you are not sure what your system is click HERE.
Speccy will open and after a short wait will display a summary of your system specs.
[*]Click on the file menu.
[*]Then click Publish snapshot.
A dialogue box will ask you to confirm, select yes.
Another dialogue box will open
[*]Click Copy to Clipboard.
[*]Then click Close.
Now that your link has been copied please paste it into your next post. It should look something like the example below
http://speccy.piriform.com/results/6waAHapcLrZIVPakgxXXXXXXX
BTW: once you have finished with speccy and no longer want it removing it is easy because it is a portable app with no install. Simply delete the downloaded file and folder you created when you decompressed it. Gone:thumbsup:
Apologies lhock17, for some reason your reply #3 has been missed, can sometimes happen if a notification gets lost in traffic or the spam folder 
Do you still need help with this.
Do you still need help with this.
Yeah. I'm still having issues with it. Thank you for your help.Apologies lhock17, for some reason your reply #3 has been missed, can sometimes happen if a notification gets lost in traffic or the spam folder
Do you still need help with this.
Sorry to be the bearer of bad news but the Dell Optiplex 9020 SFF has very little to no upgrade path and especially when it comes to add on video cards, the Dell's proprietary 255W PSU rules this out as even the less power hungry GTX 1050 Ti requires a PSU with a minimum of 300W & 27 amps on the +12V rail.
The present video card is not intended for gaming only light duties such as school or office type work, this because of its low power requirements and low spec such as being only 64-bit, it is being utilised though as you can see from your Speccy report.
Graphics
QHD270 (2560x1440@60Hz)
1024MB ATI AMD Radeon HD8490 (Dell): 40 °C
Edit to add: You can check the minimum system requirements for most PC games using Can I run it?
The present video card is not intended for gaming only light duties such as school or office type work, this because of its low power requirements and low spec such as being only 64-bit, it is being utilised though as you can see from your Speccy report.
Graphics
QHD270 (2560x1440@60Hz)
1024MB ATI AMD Radeon HD8490 (Dell): 40 °C
Edit to add: You can check the minimum system requirements for most PC games using Can I run it?
Thanks for letting me know. I have heard that it can run pretty much fine without 300w and I found a video of someone installing one into a Optiplex 9020. Thanks for your help.
PSU requirements are often overstated but they are given for a reason, using anything lower than what is recommended by the GPU manufacturer will automatically void any warranty should the card fail due to such use, some related info here and a video nasty of cheap, generic PSUs being tested here
You are welcome btw
You are welcome btw
- Status