Solved GPU Driver issue

[TB7189]

I had a AMD HD 7500(1gb) installed and was working fine, I upgraded to a AMD HD 8470 (2gb). Since I changed the GPU the display is blurry. I have the latest driver downloaded and have removed all other drivers. Using a HDMI cable.

 

[Rustys]

Complete spec including make and models

 

[TB7189]

Dell Optiplex 980
Windows 10 pro (64 bit)
INTEL core i7
12gb ram
AMD HD 8470 (crimson 16.2.1 driver)

 

[Rustys]

Power Supply make and model

 

[TB7189]

Dell Genuine Optiplex 980 Tower Computer Power Supply 305W 0M177R M177R.

 

[TB7189]

Using a Samsung smart TV as a monitor

UE48J6300AK

 

[TB7189]

Display stops being blurry when resort back to windows basic monitor driver, but no good for games

 

[Rustys]

Power Supply 305W 0M177R M177R

You might also think about replacing with a better more reliable power supply. Not all power supplies put out what they claim they are usually 40-100 watts off.

That card requires a 300 Watt and would suggest getting one that is 350-400 watts.

 

[TB7189]

Okay, hadn't even thought of that! Thanks

 

[Rustys]

Not a problem is there anything else we can assist with on this issue?

 

[TB7189]

Changed the psu to a

JUSTOP PRO 500W ATX COMPUTER PC PSU POWER SUPPLY UNIT​

Reinstalled the amd 16.2.1 driver (also tried an older version)

Display is back to being blurry.
When I clean uninstall driver and resort back to microsoft basic settings the display is normal.

Is there anything else that could be causing the issue?
Thanks

 

[Rustys]

See if some of the information in the following links is helpful.

How-To Enable and Configure GPU Scaling Feature | AMD

How to Configure AMD Virtual Super Resolution and Radeon™ Image Sharpening | AMD

@Bruce

 

[phillpower2]

Excuse the interjection folks

You have done well to even be able to get Windows 10 to run on the PC as Dell say here that they do not support Windows 10 on the OptiPlex 980, Dell do offer some other info here

AMD HD 8470 (crimson 16.2.1 driver)

Reinstalled the amd 16.2.1 driver (also tried an older version)

When I clean uninstall driver and resort back to microsoft basic settings the display is normal.

The (Crimson 16.2.1 driver) was a beta last throw of the dice driver release from AMD so no wonder you get issues and being that the GPU is end of life you are not going to get anything better than the generic video drivers provided by Microsoft I`m afraid.

JUSTOP PRO 500W ATX COMPUTER PC PSU POWER SUPPLY UNIT

Out of the frying pan and into the fire with that one, reason you can get such a PSU for less than £23 is because they are of such poor quality, labelled as 500W when at max it can only produce 360W and even that is questionable.