Solved Ethernet not connected
- Thread starter Penfold7
- Start date
-
Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.
Why not Click Here To Sign Up and start enjoying great FREE Tech Support.
This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More. -
Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
- Status
Hi @Rustys
Youve pre-empted me posting
Its been just over 7 days since I put on the older Plusnet Hub1. I kept all cabling the same, I've had no router restarts, and TV uptime is over 200hrs.
Its not dropped the ethernet connection at all, and everything's been fine. i also reset the DHCP lease time to 1 day. In my humble opinion, this does point to the BT Business hub either not likeing the TV with CAT6 cable, or being faulty, although its very odd it only happened to the TV, and not the SkyQ box thats also connected via ethernet. Only reasoning I can come up with is the Sky box goes into an eco mode overnight. The TV is in a standby mode.
Any ideas on next steps... I can put the business hub back on, and see if I get any issues, or stick with Hub 1 with its woeful wireless performance.
Happy to try anything at this point......
Youve pre-empted me posting
Its been just over 7 days since I put on the older Plusnet Hub1. I kept all cabling the same, I've had no router restarts, and TV uptime is over 200hrs.
Its not dropped the ethernet connection at all, and everything's been fine. i also reset the DHCP lease time to 1 day. In my humble opinion, this does point to the BT Business hub either not likeing the TV with CAT6 cable, or being faulty, although its very odd it only happened to the TV, and not the SkyQ box thats also connected via ethernet. Only reasoning I can come up with is the Sky box goes into an eco mode overnight. The TV is in a standby mode.
Any ideas on next steps... I can put the business hub back on, and see if I get any issues, or stick with Hub 1 with its woeful wireless performance.
Happy to try anything at this point......
No offence taken
From what you stated in post #44 that the same issue was happening.
So the issue is resolved then using the CAT6?
From what you stated in post #44 that the same issue was happening.
So the issue is resolved then using the CAT6?
Thank you for clearing that up.
Is that the one with the Eco mode you were asking about or is that the replacement one?
Is that the one with the Eco mode you were asking about or is that the replacement one?
Its the sky box that has the Eco mode. The replacement router was the original one that worked fine but wireless poor, swapped out for a BT Business hub 6, as it has much better wireless performance, but then all these issues started. I thought it was the TV. It now appears it was the router, and not the cabling, but my question was, why would it just affect the TV connection, and not the other Ethernet connections. Odd.
Could be the way the router is configured.
Since there cannot be any configuration change made to the TV NIC configuration then the only thing left is router that is configured oddly some place.
Since there cannot be any configuration change made to the TV NIC configuration then the only thing left is router that is configured oddly some place.
Thanks. The business hub 6 was a pretty standard setup, only thing I changed were the wireless SSID and password so I didn't have the faff of changing all my device's details.... Also changed DNS servers from ISP to Google's.
The only issue with the business hub was it refused to update it's firmware with the date stuck at 1 Jan 0001, other than that, and the TV issue it was fine
The only issue with the business hub was it refused to update it's firmware with the date stuck at 1 Jan 0001, other than that, and the TV issue it was fine
Like we stated some of the third-party ones may not be combatable with the modem. You will need to see if they publish a list of them to make sure that you get one that does work.
Does the Modem have WiFi capability?
If it does what about using that WiFI if it does what you want and then just get a simple switch and or hub.
Does the Modem have WiFi capability?
If it does what about using that WiFI if it does what you want and then just get a simple switch and or hub.
Use that and but a cat 5 at the right length for the TV
You get no benefit with cat 6 excerpt for the length
- Status