Error code 0xc0000001 and 0xc0000098

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Doing what and when does the error come up?

What changes to software, firmware, drives and or hardware were made?

So other can assist let get a speccy report.

What is the brand and model name or number of the PSU.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.


Download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following box:

Select all

COPY and PASTE the complete information for the MTB.txt file into you next post.

Have you attempted a different user account?

Have you tried a clean boot?

Cleaned the dust form the system?
 
Rustys said:
Doing what and when does the error come up?

What changes to software, firmware, drives and or hardware were made?

So other can assist let get a speccy report.

What is the brand and model name or number of the PSU.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.


Download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following box:

Select all

COPY and PASTE the complete information for the MTB.txt file into you next post.

Have you attempted a different user account?

Have you tried a clean boot?

Cleaned the dust form the system?
Click to expand...
It happens when I turn on my computer. my computer is from NZXT pre-build PC starter PC. my computer can't be boot up
  • KEY SPECS
    • CPU:Intel Core i5-11400F 6-Core 2.6GHz
    • GPU:GeForce® RTX™ 3050
    • RAM:Team Force Vulcan 3200 MHz (max speed) 16 GB (2 x 8 GB)
    • Storage:Western Digital SN570 M.2 SSD 500 GB
    SOFTWARE
    • Operating System:Windows 11 Home
    PROCESSOR
    • Processor Brand:Intel
    • Series:i5-11400F
    • Processor Speed (Base):2.6GHz
    • Number of Cores:6
    GRAPHICS
    • Model:GeForce® RTX™ 3050
    • Chipset Manufacturer:NVIDIA
    MEMORY
    • Model:Team Force Vulcan
    • Capacity:16 GB (2 x 8GB)
    • Speed:3200MHz (max speed)
    • Interface: DR4
    STORAGE
    • Model: roduct brand may vary
    • Capacity:500 GB
    • Form Factor:NVMe M.2 SSD
    MOTHERBOARD
    • Model:ASUS B560
    • Form Factor:ATX
    • Wi-Fi:Included
    CPU COOLER
    • Model: eepcool Gammax GTE V2
    POWER
    • Model:High Power SFX 650W Gold
    • Wattage:650 W
    • Form Factor:SFX
    • Rating:80+ Gold
 
Rustys said:
according to your specs you have Windows 11, so which is it Windows 10 or Windows 11?
Click to expand...
It's Windows 11, but I was allowed to say in Windows 10 instead of using Windows 11. So I'm not sure if there is any difference.
 
Curious as to why this thread been allowed to continue when the info requested in reply #2 has still not been provided.
 
Nowhere in your thread does it state this and without the information we are unable to confirm whether or not your OS is activated and should therefore not be offering any assistance, it is clearly laid out in the PCHF Terms and rules that you agreed to abide by when becoming a member;

3. Discussion of or promotion of sites offering cracks, warez, torrents, pornography or any other illegal material or any software created to download any of the above will result in an immediate ban. This includes nulled, copied or any other illegal software or operating systems.
Click to expand...

Establishing why it has been a problem and actually obtaining the requested information is first and foremost, no confirmation that the OS is activated and legit means no help from PCHF.
 
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