Solved Download speed

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  • Hello everyone We want to personally apologize to everyone for the downtime that we've experienced. We are working to get everything back up as quickly as possible. Due to the issues we've had, your password will need to be reset. Please click the button that says "Forgot Your Password" and change it. We are working to have things back to normal. Emails are fixed and should now send properly. Thank you all for your patience. Thanks, PCHF Management
Status
Not open for further replies.
MiniToolBox by Farbar Version: 13-05-2022
Ran by Sally (administrator) on 21-01-2023 at 20:00:43
Running from "C:\Users\Sally\Downloads"
Microsoft Windows 10 Home (X64)
Model: Inspiron 3583 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Qualcomm QCA9377 802.11ac Wireless Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global taskoffload=enabled
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 14" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-QO12F0E
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : D8-D0-90-46-9F-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #5
Physical Address. . . . . . . . . : C2-B5-D7-78-C1-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #6
Physical Address. . . . . . . . . : D2-B5-D7-78-C1-4D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm QCA9377 802.11ac Wireless Adapter
Physical Address. . . . . . . . . : C0-B5-D7-78-C1-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8a2c:c12a:2f46:42e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.50.215(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, January 21, 2023 6:02:48 PM
Lease Expires . . . . . . . . . . : Sunday, January 22, 2023 6:02:46 PM
Default Gateway . . . . . . . . . : 192.168.50.1
DHCP Server . . . . . . . . . . . : 192.168.50.1
DHCPv6 IAID . . . . . . . . . . . : 96515543
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-51-0C-91-D8-D0-90-46-9F-3C
DNS Servers . . . . . . . . . . . : 192.168.50.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C0-B5-D7-78-C1-4E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: router.asus.com
Address: 192.168.50.1

Name: google.com
Addresses: 2607:f8b0:4006:81f::200e
142.251.40.110


Pinging google.com [142.251.40.110] with 32 bytes of data:
Reply from 142.251.40.110: bytes=32 time=19ms TTL=118
Reply from 142.251.40.110: bytes=32 time=20ms TTL=118

Ping statistics for 142.251.40.110:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 20ms, Average = 19ms
Server: router.asus.com
Address: 192.168.50.1

Name: yahoo.com
Addresses: 2001:4998:24:120d::1:1
2001:4998:44:3507::8001
2001:4998:44:3507::8000
2001:4998:24:120d::1:0
2001:4998:124:1507::f001
2001:4998:124:1507::f000
98.137.11.164
98.137.11.163
74.6.231.20
74.6.143.26
74.6.231.21
74.6.143.25


Pinging yahoo.com [74.6.143.25] with 32 bytes of data:
Reply from 74.6.143.25: bytes=32 time=34ms TTL=54
Reply from 74.6.143.25: bytes=32 time=34ms TTL=53

Ping statistics for 74.6.143.25:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 34ms, Average = 34ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...d8 d0 90 46 9f 3c ......Realtek PCIe FE Family Controller
3...c2 b5 d7 78 c1 4d ......Microsoft Wi-Fi Direct Virtual Adapter #5
5...d2 b5 d7 78 c1 4d ......Microsoft Wi-Fi Direct Virtual Adapter #6
10...c0 b5 d7 78 c1 4d ......Qualcomm QCA9377 802.11ac Wireless Adapter
7...c0 b5 d7 78 c1 4e ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.50.1 192.168.50.215 55
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.50.0 255.255.255.0 On-link 192.168.50.215 311
192.168.50.215 255.255.255.255 On-link 192.168.50.215 311
192.168.50.255 255.255.255.255 On-link 192.168.50.215 311
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.50.215 311
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.50.215 311
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
10 311 fe80::/64 On-link
10 311 fe80::8a2c:c12a:2f46:42e/128
On-link
1 331 ff00::/8 On-link
10 311 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/12/2023 08:45:09 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/12/2023 08:45:09 AM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/06/2023 12:38:46 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (09/28/2022 06:03:59 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: backgroundTaskHost.exe, version: 10.0.19041.546, time stamp: 0x1d3a15e7
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1949, time stamp: 0xcb12e58e
Exception code: 0xc000027b
Fault offset: 0x000000000010fb62
Faulting process id: 0x3fec
Faulting application start time: 0x01d8d38e9443f048
Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 516fc9bb-5183-4f4e-add8-491f4c24b639
Faulting package full name: DellInc.DellSupportAssistforPCs_3.11.20.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App

Error: (09/18/2022 08:58:30 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program WinStore.App.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: fe4

Start Time: 01d8cbc9e965fcb3

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_22207.1401.1.0_x64__8wekyb3d8bbwe\WinStore.App.exe

Report Id: cf456bdd-e53a-40be-b8e3-d87344baad14

Faulting package full name: Microsoft.WindowsStore_22207.1401.1.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

Hang type: Navigation

Error: (09/18/2022 08:30:20 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: printui.exe, version: 10.0.19041.1806, time stamp: 0x41730930
Faulting module name: ntdll.dll, version: 10.0.19041.1806, time stamp: 0x1000a5b9
Exception code: 0xc015000f
Fault offset: 0x00000000000c0c93
Faulting process id: 0x283c
Faulting application start time: 0x01d8cbc74291a37e
Faulting application path: C:\WINDOWS\system32\printui.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: dea38bd2-6f7e-42fc-a654-5d39a4db41f5
Faulting package full name:
Faulting package-relative application ID:

Error: (09/18/2022 08:30:19 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: printui.exe, version: 10.0.19041.1806, time stamp: 0x41730930
Faulting module name: HPTcpMUI.dll, version: 7.2.5.51, time stamp: 0x4ab0e4e9
Exception code: 0xc0000005
Fault offset: 0x0000000000004da5
Faulting process id: 0x283c
Faulting application start time: 0x01d8cbc74291a37e
Faulting application path: C:\WINDOWS\system32\printui.exe
Faulting module path: C:\WINDOWS\system32\HPTcpMUI.dll
Report Id: 93c9c039-a2a7-4737-bb3d-e7b79257eb74
Faulting package full name:
Faulting package-relative application ID:

Error: (09/18/2022 08:15:57 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: HPDiagnosticCoreUI.exe, version: 5.7.0.2, time stamp: 0x6306f7c8
Faulting module name: HPDiagnosticCore.dll, version: 1.0.16.0, time stamp: 0x6306f7be
Exception code: 0xc0000005
Fault offset: 0x0005f3a3
Faulting process id: 0x1be4
Faulting application start time: 0x01d8cbc4bbfa26eb
Faulting application path: C:\HP\Diagnostics\PSDR\HPDiagnosticCoreUI.exe
Faulting module path: C:\HP\Diagnostics\PSDR\HPDiagnosticCore.dll
Report Id: 392e0d2a-7491-4b32-8a1b-57651ecbb104
Faulting package full name:
Faulting package-relative application ID:

Error: (08/30/2022 11:13:15 AM) (Source: DPTF) (EventID: 17) (User: NT AUTHORITY)
Description: Event-ID 17

Error: (08/17/2022 06:17:28 AM) (Source: ESENT) (EventID: 522) (User: )
Description: StartMenuExperienceHost (7864,P,98) TILEREPOSITORYS-1-5-21-235708267-2675152675-3891083956-1001: An attempt to open the device with name "\\.\C:" containing "C:\" failed with system error 5 (0x00000005): "Access is denied. ". The operation will fail with error -1032 (0xfffffbf8).


System errors:
=============
Error: (01/19/2023 07:07:15 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NMPJ99VJBWV-Microsoft.YourPhone.

Error: (01/19/2023 07:06:34 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9WZDNCRFJBH4-Microsoft.Windows.Photos.

Error: (01/18/2023 09:22:42 AM) (Source: DCOM) (EventID: 10000) (User: DESKTOP-QO12F0E)
Description: Event-ID 10000

Error: (01/17/2023 08:50:25 PM) (Source: volsnap) (EventID: 36) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (01/06/2023 12:38:38 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Update Orchestrator Service service did not shut down properly after receiving a preshutdown control.

Error: (01/06/2023 12:34:03 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-QO12F0E)
Description: Event-ID 10010

Error: (12/19/2022 04:10:38 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NMPJ99VJBWV-Microsoft.YourPhone.

Error: (12/15/2022 12:53:47 PM) (Source: DCOM) (EventID: 10000) (User: DESKTOP-QO12F0E)
Description: Event-ID 10000

Error: (12/03/2022 12:38:10 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Dell Data Vault Processor service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (11/22/2022 01:58:01 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NMPJ99VJBWV-Microsoft.YourPhone.


Windows Defender:
================
Date: 2023-01-21 18:13:34
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-19 19:05:42
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-17 20:19:13
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-17 20:06:54
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2022-11-04 16:41:50
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]:

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

CodeIntegrity Errors:
====================
Date: 2023-01-21 18:07:37
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2687b494da5e552a\igd10iumd64.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2023-01-17 20:06:36
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

ArcSoft PhotoImpression 6 (HKLM-x32\...\{D03E7B00-CA85-4684-9321-1888873C34BD}) (Version: 6 - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{0D6D96F4-0CAF-4522-B05F-70A88EDECDFD}) (Version: - ArcSoft)
CCleaner (HKLM\...\CCleaner) (Version: 6.08 - Piriform)
Dell SupportAssist (HKLM\...\{B5DCDCBD-BBB3-4A09-A496-E2FB05EC56CE}) (Version: 3.13.0.236 - Dell Inc.)
Dell SupportAssist OS Recovery Plugin for Dell Update (HKLM\...\{5B678BC6-D551-458B-893D-B442B21ECD21}) (Version: 5.5.4.16189 - Dell Inc.) Hidden
Dell SupportAssist OS Recovery Plugin for Dell Update (HKLM-x32\...\{dc44ee3f-d6c1-444d-a660-b0f1ac90b51d}) (Version: 5.5.4.16189 - Dell Inc.)
Dynamic Application Loader Host Interface Service (HKLM\...\{90BC69B6-C3DD-45E3-B2EE-354635A0329B}) (Version: 1.0.0.0 - Intel Corporation) Hidden
High-Definition Video Playback 10 (HKLM-x32\...\{237CCB62-8454-43E3-B158-3ACD0134852E}) (Version: 7.0.11000.25.1 - Nero AG) Hidden
HPLJProMFPM127M128 (HKLM-x32\...\{B5409C23-DE0C-4B48-8C8A-50AE38694955}) (Version: 1.00.0000 - Hewlett-Packard)
HPLJUTCore (HKLM-x32\...\{30DD7187-F392-4D83-8AED-D9A2DC64EF15}) (Version: 008.000.0001 - HP) Hidden
HPLJUTM127_128 (HKLM-x32\...\{2C886751-51BD-4A8C-B33A-B4C513AB5B9A}) (Version: 008.000.0001 - HP) Hidden
hppM125LaserJetService (HKLM-x32\...\{18D5B189-DBDD-4E57-A84B-58C7700E9BB0}) (Version: 001.032.00682 - Hewlett-Packard) Hidden
hpStatusAlerts (HKLM-x32\...\{6470E292-3B55-41DC-B5EB-91C34C5ACB5D}) (Version: 080.040.00171 - Hewlett Packard) Hidden
hpStatusAlertsM127-M128 (HKLM-x32\...\{92374A19-CD4A-498F-92CB-26473EF31FB3}) (Version: 080.046.00111 - Hewlett-Packard) Hidden
Intel(R) Chipset Device Software (HKLM-x32\...\{70281077-96c3-4f75-938c-dc4746110c00}) (Version: 10.1.17903.8106 - Intel(R) Corporation)
Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.5.10103.7263 - Intel Corporation)
Intel(R) HID Event Filter (HKLM-x32\...\3FB06EEC-013D-4366-9918-71B97DFB84EB) (Version: 2.2.1.375 - Intel Corporation)
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 2110.15.0.2210 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 25.20.100.6577 - Intel Corporation)
Intel(R) Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.56.87.0 - Intel Corporation) Hidden
Intel(R) Trusted Connect Services Client (HKLM-x32\...\{05817e4d-5f15-49b4-afec-7edb31fc7dd6}) (Version: 1.56.87.0 - Intel Corporation) Hidden
Malwarebytes version 4.5.19.229 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.5.19.229 - Malwarebytes)
Microsoft Office Professional Plus 2021 - en-us (HKLM\...\ProPlus2021Retail - en-us) (Version: 16.0.15928.20216 - Microsoft Corporation)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 22.253.1204.0001 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{89581302-705F-42C5-99B0-E368A845DAD5}) (Version: 3.70.0.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.15726.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.15928.20198 - Microsoft Corporation) Hidden
OptaneDowngradeGuard (HKLM\...\{86B0E6C1-32E0-42CC-BC4F-BF3C0730CECB}) (Version: 18.0.0.0 - Intel Corporation) Hidden
Qualcomm 11ac Wireless LAN&Bluetooth Installer (HKLM-x32\...\{E7086B15-806E-4519-A876-DBA9FDDE9A13}) (Version: 11.0.0.10527 - Qualcomm)
Realtek Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9147.1 - Realtek Semiconductor Corp.)
RstDowngradeGuard (HKLM\...\{13C2A26E-7AD4-4D82-BB4F-DEA6E871B958}) (Version: 18.0.0.0 - Intel Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Teams Machine-Wide Installer (HKLM-x32\...\{731F6BAA-A986-45A4-8936-7C3AAAAA760B}) (Version: 1.4.0.19572 - Microsoft Corporation)
Windows PC Health Check (HKLM\...\{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)

Packages:
=========
Candy Crush Friends -> C:\Program Files\WindowsApps\king.com.CandyCrushFriends_1.95.2.0_x64__kgqvnymyfvs32 [2023-01-19] (king.com)
Cricut Design Space For Beginners -> C:\Program Files\WindowsApps\64528WillieApplications.CricutDesignSpaceForBeginn_1.1.1.0_neutral__37q39jhqb390p [2020-04-11] (Willie Applications)
Dell Customer Connect -> C:\Program Files\WindowsApps\DellInc.DellCustomerConnect_5.4.1.0_x64__htrsf667h5kn2 [2022-11-22] (Dell Inc)
Dell Help & Support -> C:\Program Files\WindowsApps\DellInc.DellHelpSupport_3.3.5.0_x64__htrsf667h5kn2 [2019-11-03] (Dell Inc)
Dell Product Registration -> C:\Program Files\WindowsApps\DellInc.DellProductRegistration_3.5.4.0_x64__htrsf667h5kn2 [2019-11-03] (Dell Inc)
Dell SupportAssist for Home PCs -> C:\Program Files\WindowsApps\DellInc.DellSupportAssistforPCs_3.13.5.0_x64__htrsf667h5kn2 [2022-12-03] (Dell Inc)
Farm Heroes Saga -> C:\Program Files\WindowsApps\king.com.FarmHeroesSaga_5.94.3.0_x64__kgqvnymyfvs32 [2023-01-19] (king.com)
HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_142.1.133.0_x64__v10z8vjag6ke6 [2023-01-19] (HP Inc.)
Intel® Graphics Command Center -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.4478.0_x64__8j3eq9eme6ctt [2023-01-12] (INTEL CORP) [Startup Task]
Intel® Optane™ Memory and Storage Management -> C:\Program Files\WindowsApps\AppUp.IntelOptaneMemoryandStorageManagement_18.1.1037.0_x64__8j3eq9eme6ctt [2022-11-03] (INTEL CORP)
LinkedIn -> C:\Program Files\WindowsApps\7EE7776C.LinkedInforWindows_2.1.7098.0_neutral__w1wdnht996qgy [2020-02-29] (LinkedIn)
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2021-03-25] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2021-03-25] (Microsoft Corporation) [MS Ad]
MPEG-2 Video Extension -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.50901.0_x64__8wekyb3d8bbwe [2022-05-12] (Microsoft Corporation)
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.98.1805.0_x64__mcm4njqhnhss8 [2022-02-22] (Netflix, Inc.)
Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2021-02-14] (Microsoft Corporation)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.15.12020.0_x64__8wekyb3d8bbwe [2022-12-19] (Microsoft Studios) [MS Ad]
Translator -> C:\Program Files\WindowsApps\Microsoft.BingTranslator_5.6.0.0_x64__8wekyb3d8bbwe [2020-02-23] (Microsoft Corporation)
Waves MaxxAudio Pro for Dell 2019 -> C:\Program Files\WindowsApps\WavesAudio.MaxxAudioProforDell2019_2.0.54.0_x64__fh4rh281wavaa [2020-02-23] (Waves Audio)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 62%
Total physical RAM: 8067.91 MB
Available physical RAM: 3032.62 MB
Total Virtual: 9347.91 MB
Available Virtual: 2791.47 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:236.73 GB) (Free:163.07 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-QO12F0E

Administrator DefaultAccount Guest
Sally WDAGUtilityAccount


**** End of log ****
 
I’ll take a look at this in the morning. I have people over for dinner tonight. 👍
 
Uninstall Useless programs!
Hit the windows key and R at the same time.
Type appwiz.cpl hit ok.
Uninstall these programs below.



Dell SupportAssist
Dell SupportAssist OS Recovery Plugin for Dell Update

Uninstall with Geek Uninstaller if you have trouble removing one of these. If the program is not listed, then skip it and move to the next.

Uninstall these Apps with O&O App buster.

Dell Customer Connect
Dell Help & Support
Dell Product Registration
Dell SupportAssist for Home PCs
Microsoft Advertising SDK for XAML



Reset your Hosts file.


  1. Click here to download RstHosts v2.0\
  2. Save the file to your desktop.
  3. Right Click and Run as Administrator.
  4. Click on Restaurer, then click OK at the prompt.
  5. This will restore the default host file.


Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin.


Do not copy the word Code:

Code:
@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
fsutil resource setautoreset true c:\&fsutil usn deletejournal /d /n c:
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
powercfg -hibernate off
bitsadmin /reset /allusers
nbtstat -R
nbtstat -RR
netsh winsock reset all
netsh winsock reset catalog
netsh winhttp reset proxy
netsh int tcp set heuristics disabled
netsh int tcp set global rss=enabled
netsh int tcp set global autotuninglevel=normal
netsh interface httpstunnel reset all
netsh interface portproxy reset all
netsh interface ip delete arpcache
netsh advfirewall reset
netsh advfirewall set allprofiles state On
wmic nicconfig where (IPEnabled=TRUE) call SetDNSServerSearchOrder ("1.1.1.1", "1.0.0.1")
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
DISM.exe /Online /Cleanup-Image /StartComponentCleanup
pause
DISM.exe /Online /Cleanup-image /Restorehealth
pause
del /s /q C:\Windows\SoftwareDistribution\download\*.*
del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %systemdrive%\*.log
del /f /s /q %systemdrive%\*.chk
del /f /s /q %systemdrive%\recycled\*.*
del /f /s /q %windir%\*.bak
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop RasAuto
sc stop RasMan
sc stop SessionEnv
sc stop TermService
sc stop UmRdpService
sc stop RemoteAccess
sc config RasAuto start= disabled
sc config RasMan start= disabled
sc config SessionEnv start= disabled
sc config TermService start= disabled
sc config UmRdpService start= disabled
sc config RemoteAccess start= disabled
sc stop sysmain
sc config sysmain start= disabled
sc stop iphlpsvc
sc config iphlpsvc start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
REG ADD HKLM\SOFTWARE\Policies\Microsoft\Windows\DataCollection /v AllowTelemetry /d 0 /t REG_DWORD /f
reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SQMClient\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
reg add hklm\system\currentcontrolset\services\tcpip6\parameters /v DisabledComponents /t REG_DWORD /d 0xFFFFFFFF
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
sfc /scannow
pause
shutdown -r
Exit /B


Use O&O shutup ten with suggested and somewhat suggested settings enabled.

Disable windows update, and only enable it once a week to update on your terms not whenever microsoft feels you need an update.
 
OK, I slowly worked my way through all the instructions you gave. Surprisingly, I did not screw anything up. Anyway, there is no difference. Thank you for all your help and all the time you spent on this project, I appreciate it. But I guess it is as good as it is going to get. Just an aside, I dusted off two other laptops I have. A Lenovo running Windows 10, and an older Dell still running Windows 7. They also only download about 70 Mbps. Do you think it is worth a call to my internet provider ? My tower downloads at 600 Mbps, but all three laptops only download at about 70 Mbps. Thanks again for everything. Mike
 
MiniToolBox by Farbar Version: 13-05-2022
Ran by Sally (administrator) on 23-01-2023 at 18:58:50
Running from "C:\Users\Sally\Downloads"
Microsoft Windows 10 Home (X64)
Model: Inspiron 3583 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= IP Configuration: ================================

Qualcomm QCA9377 802.11ac Wireless Adapter = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global taskoffload=enabled
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 11" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 12" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 13" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 14" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-QO12F0E
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : D8-D0-90-46-9F-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #5
Physical Address. . . . . . . . . : C2-B5-D7-78-C1-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #6
Physical Address. . . . . . . . . : D2-B5-D7-78-C1-4D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm QCA9377 802.11ac Wireless Adapter
Physical Address. . . . . . . . . : C0-B5-D7-78-C1-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8a2c:c12a:2f46:42e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.50.215(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 23, 2023 6:54:55 PM
Lease Expires . . . . . . . . . . : Tuesday, January 24, 2023 6:54:55 PM
Default Gateway . . . . . . . . . : 192.168.50.1
DHCP Server . . . . . . . . . . . : 192.168.50.1
DHCPv6 IAID . . . . . . . . . . . : 96515543
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-51-0C-91-D8-D0-90-46-9F-3C
DNS Servers . . . . . . . . . . . : 1.1.1.1
1.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C0-B5-D7-78-C1-4E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: one.one.one.one
Address: 1.1.1.1

Name: google.com
Addresses: 2607:f8b0:4006:81f::200e
142.251.40.174


Pinging google.com [142.251.40.174] with 32 bytes of data:
Reply from 142.251.40.174: bytes=32 time=21ms TTL=118
Reply from 142.251.40.174: bytes=32 time=19ms TTL=118

Ping statistics for 142.251.40.174:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 21ms, Average = 20ms
Server: one.one.one.one
Address: 1.1.1.1

Name: yahoo.com
Addresses: 2001:4998:124:1507::f001
2001:4998:24:120d::1:0
2001:4998:44:3507::8000
2001:4998:24:120d::1:1
2001:4998:44:3507::8001
2001:4998:124:1507::f000
74.6.231.20
98.137.11.163
74.6.143.25
74.6.231.21
98.137.11.164
74.6.143.26


Pinging yahoo.com [74.6.143.26] with 32 bytes of data:
Reply from 74.6.143.26: bytes=32 time=35ms TTL=53
Reply from 74.6.143.26: bytes=32 time=33ms TTL=53

Ping statistics for 74.6.143.26:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 35ms, Average = 34ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...d8 d0 90 46 9f 3c ......Realtek PCIe FE Family Controller
3...c2 b5 d7 78 c1 4d ......Microsoft Wi-Fi Direct Virtual Adapter #5
5...d2 b5 d7 78 c1 4d ......Microsoft Wi-Fi Direct Virtual Adapter #6
10...c0 b5 d7 78 c1 4d ......Qualcomm QCA9377 802.11ac Wireless Adapter
7...c0 b5 d7 78 c1 4e ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.50.1 192.168.50.215 55
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.50.0 255.255.255.0 On-link 192.168.50.215 311
192.168.50.215 255.255.255.255 On-link 192.168.50.215 311
192.168.50.255 255.255.255.255 On-link 192.168.50.215 311
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.50.215 311
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.50.215 311
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
10 311 fe80::/64 On-link
10 311 fe80::8a2c:c12a:2f46:42e/128
On-link
1 331 ff00::/8 On-link
10 311 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [324416] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [418416] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/22/2023 05:28:38 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/22/2023 05:28:38 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/22/2023 05:14:48 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/22/2023 05:14:48 PM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/22/2023 05:14:48 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/22/2023 05:07:35 PM) (Source: Windows Search Service) (EventID: 3079) (User: )
Description: Notifications for the volume C:\ are not active.

Context: Windows Application

Details:
The volume change journal is being deleted. (HRESULT : 0x8007049a) (0x8007049a)

Error: (01/12/2023 08:45:09 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/12/2023 08:45:09 AM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/06/2023 12:38:46 PM) (Source: VSS) (EventID: 13) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (09/28/2022 06:03:59 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: backgroundTaskHost.exe, version: 10.0.19041.546, time stamp: 0x1d3a15e7
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1949, time stamp: 0xcb12e58e
Exception code: 0xc000027b
Fault offset: 0x000000000010fb62
Faulting process id: 0x3fec
Faulting application start time: 0x01d8d38e9443f048
Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 516fc9bb-5183-4f4e-add8-491f4c24b639
Faulting package full name: DellInc.DellSupportAssistforPCs_3.11.20.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App


System errors:
=============
Error: (01/22/2023 04:52:00 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Dell SupportAssist service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 32767 milliseconds: Run the configured recovery program.

Error: (01/19/2023 07:07:15 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NMPJ99VJBWV-Microsoft.YourPhone.

Error: (01/19/2023 07:06:34 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9WZDNCRFJBH4-Microsoft.Windows.Photos.

Error: (01/18/2023 09:22:42 AM) (Source: DCOM) (EventID: 10000) (User: DESKTOP-QO12F0E)
Description: Event-ID 10000

Error: (01/17/2023 08:50:25 PM) (Source: volsnap) (EventID: 36) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (01/06/2023 12:38:38 PM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Update Orchestrator Service service did not shut down properly after receiving a preshutdown control.

Error: (01/06/2023 12:34:03 PM) (Source: DCOM) (EventID: 10010) (User: DESKTOP-QO12F0E)
Description: Event-ID 10010

Error: (12/19/2022 04:10:38 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d02: 9NMPJ99VJBWV-Microsoft.YourPhone.

Error: (12/15/2022 12:53:47 PM) (Source: DCOM) (EventID: 10000) (User: DESKTOP-QO12F0E)
Description: Event-ID 10000

Error: (12/03/2022 12:38:10 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Dell Data Vault Processor service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.


Windows Defender:
================
Date: 2023-01-23 18:53:36
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-23 18:45:34
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-23 18:38:12
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-21 18:13:34
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2023-01-19 19:05:42
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]:

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

Date: 2022-12-15 12:10:37
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.379.1365.0
Update Source: Microsoft Malware Protection Center
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.19900.2
Error code: 0x80072ee7
Error description: The server name or address could not be resolved

CodeIntegrity Errors:
====================
Date: 2023-01-23 18:55:00
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2687b494da5e552a\igd10iumd64.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2023-01-23 18:37:35
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\ProgramData\Microsoft\Windows Defender\Platform\4.18.2211.5-0\MsMpEng.exe) attempted to load \Device\HarddiskVolume3\Program Files\Microsoft Office\root\vfs\ProgramFilesCommonX64\Microsoft Shared\OFFICE16\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.


=========================== Installed Programs ============================

ArcSoft PhotoImpression 6 (HKLM-x32\...\{D03E7B00-CA85-4684-9321-1888873C34BD}) (Version: 6 - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{0D6D96F4-0CAF-4522-B05F-70A88EDECDFD}) (Version: - ArcSoft)
CCleaner (HKLM\...\CCleaner) (Version: 6.08 - Piriform)
Dynamic Application Loader Host Interface Service (HKLM\...\{90BC69B6-C3DD-45E3-B2EE-354635A0329B}) (Version: 1.0.0.0 - Intel Corporation) Hidden
High-Definition Video Playback 10 (HKLM-x32\...\{237CCB62-8454-43E3-B158-3ACD0134852E}) (Version: 7.0.11000.25.1 - Nero AG) Hidden
HPLJProMFPM127M128 (HKLM-x32\...\{B5409C23-DE0C-4B48-8C8A-50AE38694955}) (Version: 1.00.0000 - Hewlett-Packard)
HPLJUTCore (HKLM-x32\...\{30DD7187-F392-4D83-8AED-D9A2DC64EF15}) (Version: 008.000.0001 - HP) Hidden
HPLJUTM127_128 (HKLM-x32\...\{2C886751-51BD-4A8C-B33A-B4C513AB5B9A}) (Version: 008.000.0001 - HP) Hidden
hppM125LaserJetService (HKLM-x32\...\{18D5B189-DBDD-4E57-A84B-58C7700E9BB0}) (Version: 001.032.00682 - Hewlett-Packard) Hidden
hpStatusAlerts (HKLM-x32\...\{6470E292-3B55-41DC-B5EB-91C34C5ACB5D}) (Version: 080.040.00171 - Hewlett Packard) Hidden
hpStatusAlertsM127-M128 (HKLM-x32\...\{92374A19-CD4A-498F-92CB-26473EF31FB3}) (Version: 080.046.00111 - Hewlett-Packard) Hidden
Intel(R) Chipset Device Software (HKLM-x32\...\{70281077-96c3-4f75-938c-dc4746110c00}) (Version: 10.1.17903.8106 - Intel(R) Corporation)
Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\{654EE65D-FAA4-4EA6-8C07-DC94E6A304D4}) (Version: 8.5.10103.7263 - Intel Corporation)
Intel(R) HID Event Filter (HKLM-x32\...\3FB06EEC-013D-4366-9918-71B97DFB84EB) (Version: 2.2.1.375 - Intel Corporation)
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 2110.15.0.2210 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 25.20.100.6577 - Intel Corporation)
Intel(R) Trusted Connect Service Client x86 (HKLM-x32\...\{C9552825-7BF2-4344-BA91-D3CD46F4C441}) (Version: 1.56.87.0 - Intel Corporation) Hidden
Intel(R) Trusted Connect Services Client (HKLM-x32\...\{05817e4d-5f15-49b4-afec-7edb31fc7dd6}) (Version: 1.56.87.0 - Intel Corporation) Hidden
Malwarebytes version 4.5.19.229 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 4.5.19.229 - Malwarebytes)
Microsoft Office Professional Plus 2021 - en-us (HKLM\...\ProPlus2021Retail - en-us) (Version: 16.0.15928.20216 - Microsoft Corporation)
Microsoft OneDrive (HKLM\...\OneDriveSetup.exe) (Version: 22.253.1204.0001 - Microsoft Corporation)
Microsoft Update Health Tools (HKLM\...\{89581302-705F-42C5-99B0-E368A845DAD5}) (Version: 3.70.0.0 - Microsoft Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM\...\{90160000-008C-0000-1000-0000000FF1CE}) (Version: 16.0.15726.20202 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-007E-0000-1000-0000000FF1CE}) (Version: 16.0.15928.20198 - Microsoft Corporation) Hidden
OptaneDowngradeGuard (HKLM\...\{86B0E6C1-32E0-42CC-BC4F-BF3C0730CECB}) (Version: 18.0.0.0 - Intel Corporation) Hidden
Qualcomm 11ac Wireless LAN&Bluetooth Installer (HKLM-x32\...\{E7086B15-806E-4519-A876-DBA9FDDE9A13}) (Version: 11.0.0.10527 - Qualcomm)
Realtek Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9147.1 - Realtek Semiconductor Corp.)
RstDowngradeGuard (HKLM\...\{13C2A26E-7AD4-4D82-BB4F-DEA6E871B958}) (Version: 18.0.0.0 - Intel Corporation) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Teams Machine-Wide Installer (HKLM-x32\...\{731F6BAA-A986-45A4-8936-7C3AAAAA760B}) (Version: 1.4.0.19572 - Microsoft Corporation)
Windows PC Health Check (HKLM\...\{6798C408-2636-448C-8AC6-F4E341102D27}) (Version: 3.6.2204.08001 - Microsoft Corporation)

Packages:
=========
Candy Crush Friends -> C:\Program Files\WindowsApps\king.com.CandyCrushFriends_1.95.2.0_x64__kgqvnymyfvs32 [2023-01-19] (king.com)
Cricut Design Space For Beginners -> C:\Program Files\WindowsApps\64528WillieApplications.CricutDesignSpaceForBeginn_1.1.1.0_neutral__37q39jhqb390p [2020-04-11] (Willie Applications)
Farm Heroes Saga -> C:\Program Files\WindowsApps\king.com.FarmHeroesSaga_5.94.3.0_x64__kgqvnymyfvs32 [2023-01-19] (king.com)
HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_142.1.133.0_x64__v10z8vjag6ke6 [2023-01-19] (HP Inc.)
Intel® Graphics Command Center -> C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.4478.0_x64__8j3eq9eme6ctt [2023-01-12] (INTEL CORP) [Startup Task]
Intel® Optane™ Memory and Storage Management -> C:\Program Files\WindowsApps\AppUp.IntelOptaneMemoryandStorageManagement_18.1.1037.0_x64__8j3eq9eme6ctt [2022-11-03] (INTEL CORP)
LinkedIn -> C:\Program Files\WindowsApps\7EE7776C.LinkedInforWindows_2.1.7098.0_neutral__w1wdnht996qgy [2020-02-29] (LinkedIn)
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2021-03-25] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2021-03-25] (Microsoft Corporation) [MS Ad]
MPEG-2 Video Extension -> C:\Program Files\WindowsApps\Microsoft.MPEG2VideoExtension_1.0.50901.0_x64__8wekyb3d8bbwe [2022-05-12] (Microsoft Corporation)
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.98.1805.0_x64__mcm4njqhnhss8 [2022-02-22] (Netflix, Inc.)
Photos Media Engine Add-on -> C:\Program Files\WindowsApps\Microsoft.Photos.MediaEngineDLC_1.0.0.0_x64__8wekyb3d8bbwe [2021-02-14] (Microsoft Corporation)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.15.12020.0_x64__8wekyb3d8bbwe [2022-12-19] (Microsoft Studios) [MS Ad]
Translator -> C:\Program Files\WindowsApps\Microsoft.BingTranslator_5.6.0.0_x64__8wekyb3d8bbwe [2020-02-23] (Microsoft Corporation)
Waves MaxxAudio Pro for Dell 2019 -> C:\Program Files\WindowsApps\WavesAudio.MaxxAudioProforDell2019_2.0.54.0_x64__fh4rh281wavaa [2020-02-23] (Waves Audio)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 8067.91 MB
Available physical RAM: 4339.25 MB
Total Virtual: 9347.91 MB
Available Virtual: 5803.78 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:236.73 GB) (Free:169.83 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-QO12F0E

Administrator DefaultAccount Guest
Sally WDAGUtilityAccount


**** End of log ****
 
Try and set a static ip for the machine with Simple Static IP.
It works for windows 10.
Then find the best DNS server for the computer, and see if that helps.
I will look for an updated wireless driver if the steps above do not help you. :)
 
I went to download that Simple Static, and it wants me to down load some zip thing, so I declined. I do not know how to find the best DNS server for my computer. I think it is time to call my internet provider. I find it extremely strange that I have 3 laptops from 4 years old to about 14 years old, and they all download at about 70 Mbps. even with an ethernet cable attached, but my tower downloads at 600 Mbps. Many thanks for all your support and suggestions. If I get any satisfaction from my internet provider, I will post back. Thanks again, Mike
 
It tells me that the Simply static tool can not be downloaded safely. I have no other option, like download it anyway. I will try to call my ISP today maybe
 
I tried at lease 6 times the past few days to download that tool. I always get a message at top that says THE SIMPLE STATIC IP SETUP CAN NOT BE DOWNLOADED SECURELY. I do NOT have another option like DOWNLOAD IT ANYWAY. The weird thing is, even if I wait about 15 minutes, and then close out PCHELPFORUM etc. I get a message that the download is still in progress, if I close out, I will loose it. Anyway, like I said I have already waited 15 minutes, and nothing. I just called my ISP he told me the laptop is only designed to download at 100 Mbps max. That makes a LITTLE sense, because I have two other older laptops that only download at about the same speed. I asked then if I bought a new $1000 laptop, would it still only download at a maximum of 100 Mbps. He said he did not know. This laptop is only about 3-4 years old. Guess it is as good as it is going to get. I have seen a small improvement. The downoad speed before I tried your suggestions was about 60 to 70 Mbps. Now it is all the way up to 95 Mbps. ha ha. Many thanks for all your suggestions and help. Mike
 
The downoad speed before I tried your suggestions was about 60 to 70 Mbps. Now it is all the way up to 95 Mbps. ha ha. Many thanks for all your suggestions and help. Mike

I guess we will call this solved. :)
 
Status
Not open for further replies.