Display randomly shuts off after a minute or two of inactivity?

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Giordano

Giordano

PCHF Member
May 2, 2018
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Hello,

I'm having a very random problem. After a literal few minutes, my computer will turn off the monitor and I guess go in sleep mode. If I hit the mouse, it turns back on and resumes as normal. Other times, I can leave the house for 10-15 minutes and it stays on just fine. I checked my settings, the computer is set to sleep and turn off display after 45 minutes, both on battery and power. Just now I had my charger in (laptop), and went afk for a few minutes. Came back and the display was off. I'm not sure what's going on here.

PC is an Asus ROG, and OS is Windows 10.
 
How old is the laptop?
How long has this been going on for?
Have you updated your video card driver?
When the display ‘turns off’ have you noticed any extra fan activity or heat?
Have you noticed the issue only when doing certain tasks?
 
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