Solved Continuous BSOD on Windows 10

[Eugenio95]

I built my gaming pc this May.
Since it was built, there have been a lot of BSODs, always with different causes.
The problem does not appear to be software (sfc /scannow indicates no integrity problems).
Error messages sometimes appear (see attached screenshot).

The crashes seem to occur randomly; there are no specific applications that cause the pc to shut down.
Also, sometimes the monitor stops working (and flashes rbg colors until i turn it off and on again) and sometimes i experiences crashes due to DirectX problems while gaming.


PC components:

CPU: AMD Ryzen 7 7700X 8-core

Motherboard: MSI B650 GAMING PLUS WIFI (MS-7E26)

RAM:2x16 GB Corsair VENGEANCE RGB DDR5 6000MHz

Graphics:AMD Radeon RX 7900 XTX XFX Limited

SSD (with Windows 10 Pro 22H2) fanxiang SSD 1TB NVMe 1.4 PCIe Gen4x4 SSD M.2 2280

CPU cooler:Corsair iCUE H150i RGB ELITE

Can you also point me to additional diagnostic tools to detect the problem?

Thanks

 

[veeg]

Hello

Let me get you some help..

@phillpower2

 

[xrobwx71]

The first question Phil is going to ask:
What is the brand/make/capacity of your PSU?

You'll need to upload those dump files in the screenshot. You can use a service like dropbox, google drive, etc.

 

[phillpower2]

Be happy to take a look but will need the info above as requested by Rob;

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.
2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.
3. Upload the zip folder using the Attach button, bottom left of the dialogue input box

 

[Eugenio95]

Hello,
thank you for your answers.
My PSU is Corsair Rm850X 80 Plus Gold 850 Watt Atx

Also i have attacched the minidump files as requested.

 

[phillpower2]

A quality PSU that meets the minimum power requirements stated by XFX which is good.

All of the dmps point towards the same cause but the cause could be either hardware or software related, the problem is with the NTFS system which is an important file system that Windows uses, it could be Windows itself or it could be the storage device that Windows is booting from.

Never heard of that brand of SSD in all honesty, have you checked to see if there is any firmware update for it.

Download and run CrystalDisk info standard edition from here

Run the program, grab any screenshots and attach to your next reply for us.

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click Attach file to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

There is at least one problem that we can see with your parts list but we will come back to it in due course.

 

[Eugenio95]

Attacched you cand find the screenshots from all the disks on the pc.


I don't know if it's related, but i also got this message from iCUE Monitor regarding the RAM. From italian, it translates to ICUE detecting two RAM profiles used at the same time.
I have checked but I am pretty sure i am using the EXPO technology for them; maybe there is an issue in their configuration.
I can attach the screenshot from BIOS if necessary.
Thank you

 

[phillpower2]

Drives are all good but did you check for any firmware for the SSD that has Windows on it.

I don't know if it's related, but i also got this message from iCUE Monitor regarding the RAM.

A RAM problem is what I was referring to in my reply #6.

The RAM is not appropriate for your CPU, AMD state here up to 5200MT/s and if you have EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will become unstable.

You should also make sure that the Windows Power Plan is set to Balanced and not High Performance or Ryzen Balanced.

While we troubleshoot restore the MBs default factory settings in the BIOS, they are sometimes listed as one of the following " factory defaults" "most stable" or on newer boards "optimized" please note that if you have both the "most stable" and the "optimized" options in the BIOS you should choose the most stable" option as in this instance the "optimized" settings are a form of overclocking that can cause instability.

Save the new settings, exit the BIOS, restart the computer, test by using the computer as you normally would, post back with an update once you have done this.

 

[Eugenio95]

Ok thank you very much, i didn't notice that CPU limitation.
I have set the BIOS to default auto-settings and i will see if the issues are gone.
I will post an update in two weeks.

 

[phillpower2]

I will post an update in two weeks.

Due to the amount of abandoned threads we get we don`t leave threads hanging for that long, give it a couple of days and then get back to us, if the PC remains stable we will advise you as to how to manually OC the RAM to 5200MTs.

You are welcome btw

 

[phillpower2]

No response from the OP so marking and closing the thread as was advised in reply #10.