Connecting wirelessly to a local device via IP address "connection failed"

[dodohelp]

Hi I've got a DVR that I have (up until now) been able to access my recordings on using my PC (windows 7). The PC and the DVR are in the same room, along with the router. All I needed to do was enter the IP address of the DVR in to firefox/chrome etc and I had access to all my recordings. I could do this either via wi-fi or ethernet cable.

Now however for no reason, whenever I enter the IP address I get the error "connection failed". Why is this happening? So far I've tried the following with no success;
- Cleared the IP address from cookies and cache
- Created a new user on my Windows 7 PC and tried to access the IP address.
- Reset the DVR so it forgets the wi-fi settings and re-connected it to the wifi/ ethernet.
- Reset the DVR and router so that the end digit on the IP address changes.
- Used different browsers.
- Entered the IP address followed by a / symbol (as I've found sometimes it wont connect without using ending with a /)
- Checked network and shared devices in control panel to see if the DVR is visible. It is there but I dont know which of the options (if any) I should troubleshoot. When I right click I get a MAC address, unique identifier and IP address. Theres nothing in there that can be changed.

The DVR still works without any issues as a DVR, so theres no signs that it has gone faulty.

I'm running out of solutions and I dont understand why suddenly the network/ DVR will not connect. Any ideas?

 

[veeg]

Hello

Hopefully some of our members will chime in soon..

@jmarket @Samuria

 

[jmarket]

Hi there @dodohelp and welcome to PCHF

Please download MiniToolBox and save it to your desktop. Run the program by right clicking on it and selecting Run as administrator. When the program opens select the following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP Configuration
List Winsock Entries
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Please post the log in your next reply

 

[dodohelp]

MiniToolBox by Farbar Version: 17-06-2016
Ran by (administrator) on 07-10-2017 at 13:38:10
Running from "D:\SK Disk D library\D Disc Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: X58A-UD5 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
0.0.0.1 mssplus.mcafee.com
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : X11-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : dlink.com
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
Physical Address. . . . . . . . . : 6C-F0-49-56-BC-D6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 6C-F0-49-56-BD-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d490:50f3:3a4c:a913%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 07 October 2017 13:08:50
Lease Expires . . . . . . . . . . : 08 October 2017 13:08:50
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 242020425
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-1C-7D-1D-6C-F0-49-56-BD-15
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.dlink.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{258AB316-40F0-41BC-A9B0-EBFFA51E6A86}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: routerlogin.net
Address: 192.168.0.1

Name: google.com
Addresses: 2a00:1450:4009:803::200e
216.58.208.142


Pinging google.com [216.58.208.142] with 32 bytes of data:
Reply from 216.58.208.142: bytes=32 time=16ms TTL=54
Reply from 216.58.208.142: bytes=32 time=17ms TTL=54

Ping statistics for 216.58.208.142:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 17ms, Average = 16ms
Server: routerlogin.net
Address: 192.168.0.1

Name: yahoo.com
Addresses: 2001:4998:44:204::a7
2001:4998:c:a06::2:4008
2001:4998:58:c02::a9
98.139.180.149
206.190.36.45
98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=121ms TTL=47
Reply from 98.138.253.109: bytes=32 time=122ms TTL=47

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 121ms, Maximum = 122ms, Average = 121ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...6c f0 49 56 bc d6 ......Realtek PCIe GBE Family Controller #2
11...6c f0 49 56 bd 15 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
15...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.2 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.2 266
192.168.0.2 255.255.255.255 On-link 192.168.0.2 266
192.168.0.255 255.255.255.255 On-link 192.168.0.2 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.2 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.2 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 266 fe80::/64 On-link
11 266 fe80::d490:50f3:3a4c:a913/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/07/2017 01:09:58 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/07/2017 03:32:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x56a29e87
Faulting module name: HandBrakeCLI.exe, version: 0.0.0.0, time stamp: 0x56a29e87
Exception code: 0xc0000005
Fault offset: 0x000000000004c3c4
Faulting process id: 0x14b8
Faulting application start time: 0xHandBrakeCLI.exe0
Faulting application path: HandBrakeCLI.exe1
Faulting module path: HandBrakeCLI.exe2
Report Id: HandBrakeCLI.exe3

Error: (10/07/2017 03:07:26 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/05/2017 04:30:43 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-3617942194-4170440710-2023471232-1000.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {65876cc0-a8f5-4989-9c7a-d6736a35ba3d}

Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7254

Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7254

Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6256

Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6256

Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (10/07/2017 04:08:12 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.

Error: (10/07/2017 03:53:45 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

Error: (10/07/2017 03:53:15 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVG Antivirus service.

Error: (10/05/2017 12:19:57 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage failed to grow.

Error: (10/04/2017 10:41:34 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVG Antivirus service.

Error: (10/04/2017 10:33:14 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanServer service.

Error: (10/04/2017 10:32:44 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVG Antivirus service.

Error: (10/04/2017 09:03:49 PM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.

Error: (10/04/2017 12:32:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (10/04/2017 12:05:05 AM) (Source: Microsoft-Windows-HAL) (User: )
Description: The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.


Microsoft Office Sessions:
=========================
Error: (10/07/2017 01:09:58 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/07/2017 03:32:06 AM) (Source: Application Error)(User: )
Description: HandBrakeCLI.exe0.0.0.056a29e87HandBrakeCLI.exe0.0.0.056a29e87c0000005000000000004c3c414b801d33f146a064e33D:\RUNNING PROGS\Handbrake\HandBrakeCLI.exeD:\RUNNING PROGS\Handbrake\HandBrakeCLI.exeb5780b2a-ab07-11e7-adca-6cf04956bd15

Error: (10/07/2017 03:07:26 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (10/05/2017 04:30:43 AM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-3617942194-4170440710-2023471232-1000.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {65876cc0-a8f5-4989-9c7a-d6736a35ba3d}

Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7254

Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7254

Error: (10/05/2017 04:07:39 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6256

Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6256

Error: (10/05/2017 04:07:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

Ace Stream Media 3.1.2 (HKCU\...\AceStream) (Version: 3.1.2 - Ace Stream Media)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe Flash Player 27 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 27.0.0.130 - Adobe Systems Incorporated)
Adobe Flash Player 27 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 27.0.0.130 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Ashampoo Burning Studio 2016 (HKLM-x32\...\{91B33C97-B4A4-B41A-6B97-C62C82CEB6A9}_is1) (Version: 16.0.2 - Ashampoo GmbH & Co. KG)
AVG (HKLM\...\{BA40B3B4-7707-437E-84FF-8C18BE5AD9B6}) (Version: 1.211.2 - AVG Technologies) Hidden
AVG AntiVirus FREE (HKLM-x32\...\AVG Antivirus) (Version: 17.6.3029 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.3.8.510 - AVG Technologies)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.16 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
ConvertHelper 3.2 (HKLM\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF52}}_is1) (Version: - DownloadHelper)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version: - Seiko Epson Corporation)
EPSON SX235 Series Printer Uninstall (HKLM\...\EPSON SX235 Series) (Version: - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.6.0 - SEIKO EPSON CORPORATION)
FMW 1 (HKLM\...\{2B66FCDA-0BD6-47CC-8EC5-C2EA02E03EB2}) (Version: 1.224.4 - AVG Technologies) Hidden
Free TS Converter 1.0.28 (HKLM-x32\...\{D19D3F81-C2A7-4225-A97E-DB61D80535BA}_is1) (Version: 1.0.28 - free-videoconverter)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
HandBrake 0.10.3 (HKLM-x32\...\HandBrake) (Version: 0.10.3 - )
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.12.256 - SurfRight B.V.)
Icecream Screen Recorder version 4.24 (HKLM-x32\...\{7ADEC622-3230-4C9A-9DCE-9BD462B74095}_is1) (Version: 4.24 - Icecream Apps)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
Kidizoom Pro & Plus (HKLM-x32\...\{C89AF1D9-A501-4AA5-9E44-9753D0F92347}) (Version: 1.04.0000 - VTech)
K-Lite Codec Pack 4.3.4 (Full) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 4.3.4 - )
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.599.11 - McAfee, Inc.)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Movavi Video Editor 11 (HKLM-x32\...\Movavi Video Editor 11) (Version: 11.4.1 - Movavi)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{EB3DF0F0-0525-4C5A-A2F8-DEC868A3075D}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 56.0 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 56.0 (x86 en-GB)) (Version: 56.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 56.0.0.6478 - Mozilla)
NVIDIA 3D Vision Controller Driver 306.23 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 306.23 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.18.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.18.0 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
Popcorn-Time (HKCU\...\Popcorn-Time) (Version: 0.3.9 - Popcorn Time)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7634 - Realtek Semiconductor Corp.)
Recuva (HKLM\...\Recuva) (Version: 1.53 - Piriform)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Smart Witness Analysis Software (version 2.0.25.0) for the SVC1 (HKLM-x32\...\Smart Witness Analysis Software SVC100_is1) (Version: - Smart Witness.)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
The Walking Dead (HKLM\...\Steam App 207610) (Version: - Telltale Games)
The Walking Dead: Season Two (HKLM\...\Steam App 261030) (Version: - Telltale Games)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Vuze (HKLM\...\8461-7759-5462-8226) (Version: 5.7.1.0 - Azureus Software, Inc.)
WebM Project Directshow Filters (HKCU\...\webmdshow) (Version: 1.0.4.1 - WebM Project)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinRAR 5.50 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.0 - win.rar GmbH)
WinX DVD Ripper Platinum 7.5.13 (HKLM-x32\...\WinX DVD Ripper Platinum_is1) (Version: - Digiarty Software, Inc.)
Xiph.Org Open Codecs 0.85.17777 (HKLM-x32\...\Open Codecs) (Version: 0.85.17777 - Xiph.Org)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 8190.49 MB
Available physical RAM: 4311.96 MB
Total Virtual: 16379.17 MB
Available Virtual: 11435.85 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:491.96 GB) (Free:4.09 GB) NTFS
3 Drive d: () (Fixed) (Total:439.45 GB) (Free:1.41 GB) NTFS
5 Drive f: (WDMYPASSPOR) (Fixed) (Total:1862.08 GB) (Free:757.31 GB) FAT32

========================= Users: ========================================

User accounts for \\X11-PC



**** End of log ****

 

[dodohelp]

that seemed pointless then

 

[plodr]

I can't help with the logs - not a clue what to fix but I did notice this at the end

Drive c: () (Fixed) (Total:491.96 GB) (Free:4.09 GB) Drive d: () (Fixed) (Total:439.45 GB) (Free:1.41 GB)

Your C and D drives are overcrowded.
You need to remove items so you have at least 15%, better still 20% free space. You don't even have 1% free on both drives.
Drive C needs 74GB free space and drive D needs 66GB free space for starters.

 

[dodohelp]

I can't help with the logs - not a clue what to fix but I did notice this at the end
Your C and D drives are overcrowded.
You need to remove items so you have at least 15%, better still 20% free space. You don't even have 1% free on both drives.
Drive C needs 74GB free space and drive D needs 66GB free space for starters.

thanks. Didnt think that would have affected being able to access the IP address. I've been transferring a lot of files off a portable HDD that seems to be dieing so I've been running out of local HD space. I'll try this solution now. Seemed to be working fine last week when I had about 15GB free

 

[dodohelp]

cleared space but no luck. getting really angry with this thing!!!!

 

[jmarket]

Hey @dodohelp

Your TCP/IP stack is corrupted. Please do the following to repair it

1. Click Start > All Programs > Accessories, right-click on Command Prompt and choose Run as administrator. For Windows 8 users, press [Windows Key] + [X] and select Command Prompt (Admin).

2. When in the command prompt, enter:

netsh winsock reset catalog

and press ENTER.

3. Once you've entered that, next enter:

netsh int ip reset reset.log

and press ENTER.

4. Reboot your computer. This is necessary for the TCP/IP Stack to be successfully reset.

It's also highly possible one of your security programs is blocking ports and inbound connections to the PC hence the "Connection failed" message. Have you tried disabling MBAM, HM Pro, AVG, and PeerBlock and seeing if it persists?

 

[dodohelp]

thanks jmarket. I'll try these this evening and post the results. I hadn't disabled the listed MBAM, HM Pro, AVG, and PeerBlock .

 

[dodohelp]

Hi is there a way to disable the programs you've listed above? I've started some up but cant find disable. Would it be quicker to kill them like one would use CTRL ALT DEL to kill an unresponsive program. If so, how can I do this? I think the solution of disabling these will be a longshot however as I've had them on this computer for approx 18 months and theres never been any issues with connecting to the external DVR via wifi or ethernet

Also, the TCP/IP Stack reset has not made a difference

 

[TwitchisMental]

Hi is there a way to disable the programs you've listed above? I've started some up but cant find disable. Would it be quicker to kill them like one would use CTRL ALT DEL to kill an unresponsive program. If so, how can I do this? I think the solution of disabling these will be a longshot however as I've had them on this computer for approx 18 months and theres never been any issues with connecting to the external DVR via wifi or ethernet

Also, the TCP/IP Stack reset has not made a difference

The easiest way to close any anti-virus is to go into your System Tray/Notification Area on the bottom right. You can then see which AntiVirus programs are currently open. From there you right click the program > and then depending on which program it is that you use, you would click close/ turn off protection/ exit etc etc.

While these programs may have not caused a problem in the past, that can easily change with updates. As history has shown, one bad/botched update can equal all sorts of problems. Look at happened with Webroot recently. Just about every AntiVirus at one point in time has had bad patches and have caused major system issues. So the easiest way to test is to disable any active protection program .

 

[Malnutrition]

Have you tried to access the DVR with another computer or perhaps your smartphone?

 

[dodohelp]

The easiest way to close any anti-virus is to go into your System Tray/Notification Area on the bottom right. You can then see which AntiVirus programs are currently open. From there you right click the program > and then depending on which program it is that you use, you would click close/ turn off protection/ exit etc etc.

While these programs may have not caused a problem in the past, that can easily change with updates. As history has shown, one bad/botched update can equal all sorts of problems. Look at happened with Webroot recently. Just about every AntiVirus at one point in time has had bad patches and have caused major system issues. So the easiest way to test is to disable any active protection program .

Disabled them but didnt affect it at all

 

[dodohelp]

Have you tried to access the DVR with another computer or perhaps your smartphone?

Good idea. I've tried it with my phone and get the same error "connection failed"

 

[Malnutrition]

Good idea. I've tried it with my phone and get the same error "connection failed"

It would seem there is an issue with the DVR, only way to confirm that is to take it to a friends house and try and see if there is an issue with your network. If it were me that would be the next logical step to try.

 

[veeg]

Any updates for us?

 

[veeg]

Any updates for us? After 48 hrs this thread will be closed.