BSOD

[Mamba]

MiniToolBox by Farbar Version: 13-05-2022
Ran by Herri (administrator) on 20-01-2023 at 19:46:40
Running from "C:\Users\Herri\OneDrive\Desktop"
Microsoft Windows 11 Home (X64)
Model: RT5 Manufacturer: To Be Filled By O.E.M.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/20/2023 07:42:59 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/20/2023 07:42:59 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/20/2023 07:02:24 PM) (Source: Application Error) (EventID: 1000) (User: MAMBA)
Description: Faulting application name: msteamsupdate.exe, version: 23002.403.1788.1930, time stamp: 0x63b90624
Faulting module name: msteamsupdate.exe, version: 23002.403.1788.1930, time stamp: 0x63b90624
Exception code: 0xc0000409
Fault offset: 0x00000000000feaed
Faulting process id: 0x0xe5d0
Faulting application start time: 0x0x1d92cb64a88e056
Faulting application path: C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteamsupdate.exe
Faulting module path: C:\Program Files\WindowsApps\MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe\msteamsupdate.exe
Report Id: bc560879-cb3e-4ae4-9b47-1ec9812a6173
Faulting package full name: MicrosoftTeams_23002.403.1788.1930_x64__8wekyb3d8bbwe
Faulting package-relative application ID: msteamsupdate

Error: (01/19/2023 06:12:35 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 06:12:35 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 06:05:09 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 06:05:09 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 05:10:57 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 05:10:57 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (01/19/2023 04:54:41 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86


System errors:
=============
Error: (01/20/2023 07:44:43 PM) (Source: DCOM) (EventID: 10010) (User: MAMBA)
Description: Event-ID 10010

Error: (01/20/2023 07:41:42 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The QMEmulatorService service terminated unexpectedly. It has done this 1 time(s).

Error: (01/19/2023 10:04:02 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The QMEmulatorService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (01/19/2023 05:12:41 PM) (Source: DCOM) (EventID: 10010) (User: MAMBA)
Description: Event-ID 10010

Error: (01/19/2023 05:10:51 PM) (Source: Microsoft-Windows-WER-SystemErrorReporting) (EventID: 1001) (User: NT AUTHORITY)
Description: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff80480d1c340)C:\WINDOWS\Minidump\011923-6062-01.dmp477c0b9b-b0cb-4465-9304-c7c9185dfcc0

Error: (01/19/2023 05:10:47 PM) (Source: volmgr) (EventID: 162) (User: )
Description: Dump file generation succeded.

Error: (01/19/2023 05:10:51 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 4:54:36 PM on ‎1/‎19/‎2023 was unexpected.

Error: (01/19/2023 04:36:38 PM) (Source: Service Control Manager) (EventID: 7030) (User: )
Description: The AMD User Experience Program Data Uploader service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (01/19/2023 03:54:07 PM) (Source: Microsoft-Windows-WER-SystemErrorReporting) (EventID: 1001) (User: NT AUTHORITY)
Description: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8027f91c340, 0x0000000000000000)C:\WINDOWS\Minidump\011923-6734-01.dmp8a0f8fcb-63b5-4300-a09c-eeae28757b95

Error: (01/19/2023 03:54:02 PM) (Source: volmgr) (EventID: 162) (User: )
Description: Dump file generation succeded.


CodeIntegrity Errors:
====================
Date: 2023-01-18 14:51:00
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\fcon.dll because the set of per-page image hashes could not be found on the system.

Date: 2023-01-18 14:51:00
Description:
Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\CorePrivacySettingsStore.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

AMD Ryzen Master (HKLM\...\AMD Ryzen Master) (Version: 2.10.1.2287 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32\...\{cf77cf6b-71ff-4a71-802d-43adb9b271b7}) (Version: 3.10.22.706 - Advanced Micro Devices, Inc.) Hidden
A-Tuning v3.0.466 (HKLM-x32\...\A-Tuning_is1) (Version: 3.0.466 - ASRock Inc.)
Chrome Remote Desktop Host (HKLM-x32\...\{6B14E7C9-210F-41DF-AE42-C42E5A8DDB87}) (Version: 110.0.5481.7 - Google LLC)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version: - Valve)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 109.0.5414.75 - Google LLC)
HWiNFO64 Version 7.36 (HKLM\...\HWiNFO64_is1) (Version: 7.36 - Martin Malik - REALiX)
NirSoft BlueScreenView (HKLM-x32\...\NirSoft BlueScreenView) (Version: - )
NVIDIA Graphics Driver 527.56 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 527.56 - NVIDIA Corporation)
Promontory_GPIO Driver (HKLM-x32\...\{B5512BCC-F4CD-4159-86A4-B2AD7D38FFA9}) (Version: 2.0.1.0 - Advanced Micro Devices, Inc.) Hidden
Realtek Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9231.1 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1166.001.0714.2021 - Realtek)
Speccy (HKLM\...\Speccy) (Version: 1.32 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)

Packages:
=========
Clipchamp -> C:\Program Files\WindowsApps\Clipchamp.Clipchamp_2.5.15.0_neutral__yxz26nhyzhsrt [2023-01-19] (Microsoft Corp.)
Microsoft Family -> C:\Program Files\WindowsApps\MicrosoftCorporationII.MicrosoftFamily_0.1.28.0_x64__8wekyb3d8bbwe [2023-01-18] (Microsoft Corp.)
ms-resource://MicrosoftCorporationII.QuickAssist/resources/APP_WINDOW_NAME -> C:\Program Files\WindowsApps\MicrosoftCorporationII.QuickAssist_2.0.15.0_x64__8wekyb3d8bbwe [2023-01-20] (Microsoft Corp.)
ms-resource:AppStoreName -> C:\Program Files\WindowsApps\Microsoft.RawImageExtension_2.1.40041.0_x64__8wekyb3d8bbwe [2023-01-19] (Microsoft Corporation)
ms-resource:AppxManifest_DisplayName -> C:\Windows\SystemApps\Microsoft.Windows.PrintQueueActionCenter_cw5n1h2txyewy [2023-01-18] (Microsoft Corporation)
ms-resourceroductPkgDisplayName -> C:\Windows\SystemApps\MicrosoftWindows.Client.Core_cw5n1h2txyewy [2023-01-19] (ms-resourceroductPublisherDisplayName)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.963.0_x64__56jybvy8sckqj [2023-01-19] (NVIDIA Corp.)
Realtek Audio Control -> C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.28.255.0_x64__dt26b99r8h8gj [2023-01-18] (Realtek Semiconductor Corp)
Solitaire & Casual Games -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.15.12020.0_x64__8wekyb3d8bbwe [2023-01-19] (Microsoft Studios) [MS Ad]

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 16307.54 MB
Available physical RAM: 13790.79 MB
Total Virtual: 19251.54 MB
Available Virtual: 15292.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:237.76 GB) (Free:155.64 GB) NTFS

========================= Users: ========================================

User accounts for \\MAMBA

Administrator DefaultAccount Guest
Herri WDAGUtilityAccount


**** End of log ****

 

[phillpower2]

If you look under system errors you can clearly see that the emulator is crashing.

Question, why do you have Microsoft Teams on a personal computer.

 

[Mamba]

I am not sure what that is. How do I remove it?

 

[Mamba]

i dont have access to the folder?

 

[Mamba]

Ok I somehow managed to access it by following some guide online. There are so many folders inside including Microsoft team. There is no uninstall file in the folder. How do I remove it from my PC?

 

[phillpower2]

Ok I somehow managed to access it by following some guide online

You are doing it again, going off and doing other stuff that you shouldn't be doing, you also don`t mention have removed the root cause of he problem which is the emulator.

While you continue to do things not suggested at PCHF we are done here but fwiw you remove junk in the Apps & features area of the Windows Action Centre.

 

[Mamba]

Sorry I thought I was suppose to be able to access it. I did remove the emulator though.
I am sorry for taking so much of your time. I will try to ask LDplayer support since It is most likely their app’s problem. Sorry!

 

[phillpower2]

It doesn't matter how long a thread goes on for, just as long as people work together, we are always happy to help when we can but we cannot safely do so if you are following or receiving assistance on any other forum, doing so may lead to confusion as to whose and what guidance you are following which can be both dangerous and costly and PCHF will not be held accountable when something gets broken elsewhere.

I will try to ask LDplayer support since It is most likely their app’s problem.

Have you had any problems with the computer since you removed the emulator, it would only be worthwhile contacting them if you have been trouble free since the emulator has been gone.

 

[phillpower2]

Being that the OP has revisited the forum but chose not to reply this thread will be closed.