BSOD - DPC_WATCHDOG_VIOLATION.

[Exyztence]

Hey!
It's me again.
I already had a thread in this forum where Phill was helping me.
Unfortunately, the problem has not been resolved and I think it is 100% hardware related.
I will describe it from the beginning and add some things.
I started installing various applications on a clean system. Then, the BSOD has began, more specifically dpc_watchdog_violation (0x133).
Together with Phill, we came to the conclusion that the problem was virtual audio cable. I uninstalled it and it was okay a few days, we also closed the thread.
In the meantime my graphics card was on RMA, but it turned out that it wasn't a problem.
Unfortunately, now my computer crashes almost every day. I downloaded windbg and analyzed each minidump.
Literally every application is the reason for BSOD - I used firefox, it was the reason for BSOD, so I switched to chrome - it was also the reason later.
PC also crashed because of virtaul audio cable, facerig (webcam application), teams (microsoft messenger), msi dragon center (program from msi to control led in gpu and mb), eset nod (my anti-virus) and many many more other apps.
Also, as I used to do the format as soon as new parts came - the computer dumped the BSOD, even when the system was just installing. (It was about 2 months ago)
I am 100% sure that this is something of some hardware, but I don't know which one.
GPU was on RMA, I was replacing the disk for a new one, because the old one was also a problem, so it falls off. I was also testing with removing memory cards, but it BSOD'ed also. CPU / MB / PSU remains.
All hardware is new, so I can still send it for RMA if we find the faulty one.
Could you please help me?
Greetings,
Oliwier.

 

[phillpower2]

Hello Oliwier,

Got any crash dmps for us, only upload anything from within the past two days please.

 

[Exyztence]

Hi.
Sure, 4 crash dumps from 2 days ago and one from today. There would be more, but they auto-delete if there are more than 5 minidumps I noticed.

 

[phillpower2]

Looked at the crash dmp for today, see attachment below, will check the remaining dmps then come back and edit this post, please do not reply meanwhile.

Edit to add, not one of the dmps suggests anything that is hardware related, no drivers named, nada, ESET and Chrome are both flagged twice and of the two ESET is more likely to cause Chrome to crash than the other way around, same with the Dragon Dragon Centre, if ESET does not like something you will get conflicts.

For testing purposes, uninstall ESET

If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

Once any other AV has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.

 

[Exyztence]

I have ESET installed since 2 days I think. When I didn't have ESET av, I was still getting BSODs. And yes it is a paid version. Should I uninstall it anyways? The BSODs were also without av, I think it doesn't change anything.
It is strange for me, that I can't just have any app because I am getting BSODs. It kinda pisses me off. On my old PC, I could have all apps installed, now I have to install them carefully and check what gets me BSOD and what not. :/

 

[phillpower2]

Exyztence

For us to be able to help you we need you to help us and by now you will be well aware of how things work, the required steps were provided for you and there was no need for you to post back unless it was to provide feedback on any testing outcome, bottom line is, work with us to resolve the issue or choose not to and you are on your own.

For testing purposes, uninstall ESET

If any AV product that you have is a paid for version you should always make sure that you have a copy of the product key kept somewhere safe just in case you ever wish to reinstall it.

Once any other AV has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.

Really not sure how what was required could have been explained in any clearer way tbh.

 

[Exyztence]

Hi,
I uninstalled ESET as you said and it was all alright until now. The pc just crashed and in windbg I see the reason was ,,teamspeak3" app.
So, I can already say that literally every app which I have on my pc, was the cause of BSOD.
It's unbelievable.
Greetings,
Oliwier.

 

[Exyztence]

Sorry for another message, but it just happened again, after literally 10 minutes. This time a game I just downloaded. There's a lot of stack_text in windbg.
Below is attached another minidump.
Regards.

 

[phillpower2]

Hi Oliwier,

You are quite correct and well done

Got something for you to do but in addition when you post back can you tell us when you last clean installed Windows 10 and the drivers for the MB.


Can you post an Autoruns log for us, see here

1: Extract the Autoruns Zip file contents to a folder.

2: Double-click the "Autoruns.exe".

3: Click on the "Hide Signed Microsoft and Windows Entries” option.

4: Go to File then to Export As or Save in some versions.

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

6: Attach to your next reply for us if you will.


Tutorial here


Edit to add: terraria.exe and a USB audio device caused the second crash.

 

[Exyztence]

Hi.
Meanwhile, the PC crashed again for the third time, again the reason was game.
I did what u say above and below is this file.
Since I have a new PC, I clean installed windows about a few times, but the current one was cleaned about 3 weeks ago. Also the drivers for MB I installed after I cleaned windows and it turned on, from the disc, which I got with MB.

 

[Exyztence]

Hi,
I just turned on PC and it crashed after 5 minutes.There was new BSOD reason: ,,Clock_watchdog_timeout".

 

[phillpower2]

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

You never saved the Autoruns log as Text so we are unable to read it.

Upload An Autoruns log saved as Text and we will go from there.

 

[Exyztence]

My bad, im sorry.

 

[phillpower2]

The below are all instances of ESET security that have been found on your computer

+ "ESET Security Shell" "" "" "File not found: C:\Program Files\ESET\ESET Security\shellExt.dll"

+ "ESET Security Shell" "" "" "File not found: C:\Program Files\ESET\ESET Security\shellExt.dll" ""

+ "ESET Security Shell" "" "" "File not found: C:\Program Files\ESET\ESET Security\shellExt.dll"

+ "ekrnEpfw" "ESET Firewall Helper: " "" "File not found: C:\Program Files\ESET\ESET Security\ekrn.exe"

As an asides Oliwier, you have a right hotchpotch of stuff installed on your computer

 

[Exyztence]

Hi.
It's weird because I don't even have this file. C:\Program Files\ESET\ESET Security\shellExt.dll"
I uninstalled ESET in safe mode with that uninstaller and why would ESET crash my pc :/
What should I do now then?

 

[phillpower2]

What can`t speak can`t lie so if you haven't already done so take a look at the Autoruns log for yourself.

Why did you uninstall ESET in safe mode.

It doesn`t matter what AV protection you have if it detects traces of any other AV program it will cause conflicts.

 

[Exyztence]

Hi.
I think you were wrong. I dont have ESET files on PC. U even wrote it. "File not found: C:\Program Files\ESET\ESET Security\shellExt.dll"
It is even marked as yellow for me in Autoruns, because there isn't this file anymore.
And I uninstalled ESET in safe mode, because they say so on their official website.

[KB2289] Manually uninstall your ESET product using the ESET uninstaller tool

support.eset.com

And ESET was my only AV program, I didn't have other program.
Greetings,
Oliwier.

 

[phillpower2]

Nope, I am 100% correct and if you would like me to prove it;

Below are two example entries from the same Autoruns log;

+ "\Microsoft\Windows\SMB\UninstallSMB1ClientTask" "" "" "File not found: Unrestricted" "" ""
+ "\Microsoft\Windows\SMB\UninstallSMB1ServerTask" "" "" "File not found: Unrestricted" "" ""

Do you want to take a chance and delete these two and any other similar entries in Autoruns then try to restart the computer to see if Windows will boot up, trust me it would not be wise to do so.

Thanks for the ESET info, not heard of an AV being uninstalled in Safe Mode before and reason being is that in Safe Mode not all drivers get loaded and some can get left behind, this may be what has happened above, it may say file not found but the proof is there and the traces of ESET could have been causing a security issue.

Going offline now but will check back tomorrow.

 

[Exyztence]

Hi.
I deleted it from Autoruns and restarted PC, there is no more ESET.
It should be okay right now. Now I have to test how behaves PC or any other steps?

 

[phillpower2]

Have you checked that Defender is running and fully up to date.

All we can do for now is wait.