black screen during gaming mostley.

[crosiss]

Hey,

For a while now im having issues with my screen turning black usually during gaming.
my screen suddenly turns black and my pc goes in overdrive making alot of noise which i guess is the cooler goiing into overdrive.
Altough my screen turns black i can still talk over skype and hear the game sounds and i dont go offline ingame either.
Rebooting the pc gives no result. I have to shut off the pc manually for a couple minutes and when i restart its fine then.
this happens very random, sometimes it happens twice a day for several days straight and enxt tiem it takes two weeks till it happens again.

I renewed cooler pasta , cleaned up my pc, removed stuff i dont use etc but the probleem keeps coming back.
Any thoughts if this can be an issue with my grpahic card or just a memory probelm somewhere etc?

Greetzzz

 

[phillpower2]

Hello crosiss,

Can you post the brand and model name or number of the PSU.


Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

 

[crosiss]

here's the url from speccy

http://speccy.piriform.com/results/tUQtk4u4f6x3ZQPpb3IZQze

 

[phillpower2]

Can you post the brand and model name or number of the PSU.

Can you also post this information for us.

Some of the voltages from the PSU are shown to be off and a couple of important readings are missing, the +5V and the +12V which are primarily responsible for powering the add on video card.

Spanning
CPU CORE: 0,912 V
MEMORY CONTROLLER: 1,848 V
AVCC: 3,328 V
3VCC: 3,312 V
VIN4: 0,168 V
VIN5: 1,704 V
VIN6: 0,192 V

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

(this is a screenshot from a vista machine)
So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

 

[crosiss]

I have included the screenshots phillpower.
Hope they give you some more info.
ty

 

[crosiss]

I have included the screenshots phillpower.
Hope they give you some more info.
ty

ps these are taken after starting the pc , il check it again after he has run a couple hours to see if it has changed much if needed

 

[veeg]

Any updates for us?

 

[crosiss]

Sorry it took a while but i had issues logging in.

2days ago it happened again , got a black screen during my gaming session. I rebooted immediate and let the speedfan and hwmonitor running.
here are the screenshots so maybe you see what might have caused it.
The t° shown are a little lower then right after the reboot.
the temp right after rebooting of the gpu was 42° ; the rest i dont remember
greetz

 

[veeg]

@phillpower2 @jmarket

 

[phillpower2]

For us to best be able to help we could do with the PSU details and any HWMonitor and Speedfan screenshots taken and only uploaded as requested back in my replies #2 and #4;

Can you also post this information for us.

Some of the voltages from the PSU are shown to be off and a couple of important readings are missing, the +5V and the +12V which are primarily responsible for powering the add on video card.

Spanning
CPU CORE: 0,912 V
MEMORY CONTROLLER: 1,848 V
AVCC: 3,328 V
3VCC: 3,312 V
VIN4: 0,168 V
VIN5: 1,704 V
VIN6: 0,192 V

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

(this is a screenshot from a vista machine)
So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

 

[phillpower2]

Any update for us crosiss?

 

[crosiss]

as off now it didnt happen again the crash, il´post screenshots later when ther pc has been on for several hours to see the impact of it.
When running speedfan that +5v is nowhere in the readings. My apoligies for the late response but i was away.
greetzzz

 

[phillpower2]

 

[crosiss]

here are the screens after 1.5hour gaming.
from speed fan and cpuid hwmonitor.
hopefully you'l see something

 

[phillpower2]

Not seeing the brand and model name or number information of the PSU, can you post them for us while we look at your screenshots.

 

[crosiss]

power supply : corsair cx 600w .

 

[crosiss]

a screenshot from a new tab. there is the 12v visible
This is shortley after pc got started .

 

[phillpower2]

power supply : corsair cx 600w

The CX range of Corsairs are not the best I`m afraid, they have in fact been downgraded to tier four on the Toms PSU tier list with the following advice note;

Built down to a low price. Not exactly the most stable units ever created. Very basic safety circuitry or even thin gauge wiring used. Not for gaming rigs or overclocking systems of any kind. Avoid unless your budget dictates your choice.

The AUXTIN reading when there is one is the temperature sensor on the MB for the PSU, when there is no PSU temp sensor the reading can be for a Northbridge/Southbridge or a voltage regulator (VRM).

The GPU temperature is fine btw but still the worry about certain voltage readings.


Restart the computer to access the BIOS, check for any +3.3, +5 and +12V voltage and temperature readings there, make a note of them then post here what they are.

While in the BIOS you should also look for the option to restore the MBs default factory settings, they are sometimes list as “most stable” or “optimised settings” when both options are available choose the most stable option as the optimised settings is a form of OCing that can lead to instability, when “optimised settings” is the only option you should choose that as when the only option it is basically the same as the “most stable” settings option.

NB: BIOS voltage readings.

The readings are not conclusive in the BIOS as the computer is under the least amount of load, if they are higher or lower than what they should be though it does suggest a PSU problem.

 

[crosiss]

Hmm didnt know that about my corsair. when i bought it 4-5 years ago they said it was a very good psu. guess they didnt know it then .
il look into my bios later today to see if i find those things .
Thx for the help and your patience with me .

 

[crosiss]

ive found the voltage readings. After a cold restart they are as followed
Vcore = 1.000 - 0.992/0.998
+12V = 12.196
+5V = 5.136
+3.30v = 3.328.

I'l try to get soem readings tomorrow after a couple hours of active pc use if possible. Not much time right now.

that facvtory settigns io havent found yet ; il look further after them.