fixing issues(pc issues)

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  1. S

    After about an hour, every programs stops responding

    After about an hour of being on, all my programs suddenly stopped responding and I can't close them. Or open anything else for that matter. I have to physically restart the pc in order to use it again, until it freezes again. Thanks in advance.
  2. D

    I would like someone to have the patience to guide me in reseting to factory settings.

    I have tried to provide as much information about this Compaq. I am not very knowledgeable when it comes to computers but not lazy to learn either. This computer does not run slow but the previous owner had given it to her son without really worrying about the tons of personal files from her...