Windows couldn't be activated, Error code 0x8007007B

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up
Status
Not open for further replies.

KeanChim

PCHF Member
PCHF Member
May 13, 2020
6
0
23
Hi there, it's been awhile. After performing factory reset on this computer, thus it lead to this issue, I can't activate the windows, and even I ignore it, sometimes it still pops up on screen asking me to activate the windows, it is really annoying especially when I am playing games
 

Attachments

  • how.png
    how.png
    42.8 KB · Views: 6
  • 456.PNG
    456.PNG
    51.5 KB · Views: 6

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,685
264
Yeppoon, QLD, Australia.
start an elevated command prompt and run sfc /scannow to check for system file corruption.

what is your Windows version and where did it come from?
when you typed in the Product Key, did you get that from the sticker on the PC case or installation DVD?

a common reason for that error is you have either used a wrong installation media or key for a Volume Licensed product.

if you have the Product Key handy, i have always found ringing the Microsoft Activation hotline very helpful. most of the time the voice recognition software guides you through the process automatically without even talking to someone in an Indian call centre.
 

KeanChim

PCHF Member
PCHF Member
May 13, 2020
6
0
23
Hi there, this laptop was purchased years ago from a physical store in Singapore, however, they didn't provide me anything like what you mention sticker or installation DVD, what I saw is only Windows 8 sticker at the bottom but didn't see any product key there, thus I used LicenseCrawler to find my default product key and try to activate it manually but still failed.
 

Attachments

  • 456.PNG
    456.PNG
    30.2 KB · Views: 4
  • 123456.PNG
    123456.PNG
    21.6 KB · Views: 4
  • no.PNG
    no.PNG
    10.1 KB · Views: 3
  • yes.PNG
    yes.PNG
    5.2 KB · Views: 3
  • screen.png
    screen.png
    53.2 KB · Views: 3

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,685
264
Yeppoon, QLD, Australia.
all I can say, based on the info at hand and the error code, it seems you are using a Volume License Key.
used by large companies to have one key activate 100's of their PC's.
these are sort after by hackers as they can sell the one key many times over.
once the key is reported stolen or abused, MS locks that key - I fear this is your situation.

your only option now is to get a new key from MS.
and you might as well do the free upgrade to Win10 at the same time.
keys can be purchased here.
 

KeanChim

PCHF Member
PCHF Member
May 13, 2020
6
0
23
I see, but now I'm in Windows 8, can I purchase a Windows 10 Home key from MS, and activate in Windows 8, thus follow by upgrading to Windows 10? I'm not really familiar with windows upgrading, I hope you can clarify for me what I should do next
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,685
264
Yeppoon, QLD, Australia.
you'll upgrade to Win10 first than activate with the newly acquired key.
you can get the latest Windows 10 Home image using the Windows Media Creation Tool and creating a bootable USB stick with it.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
7,762
703
57
Problems with Windows product keys seem to be a regular thing with you KeanChim :mad:

BC threads here and here

Purchase a legitimate Windows product key and you will not have such issues.

This thread is closed.
 
Status
Not open for further replies.