Solved Stop printing unwanted copies

Dear community,

I posted this question already at https://h30434.www3.hp.com/t5/Print...ers/Stop-printing-unwanted-copies/m-p/8432272, but posters there don’t know how to resolve the issue.

The printer is a HP LaserJet 1022n on a Ryzen 5 Windows 10 PC.

I reinstalled my Windows 10 OS and hence also the wireless network printer. Each time I ordered to print something, the printer printed extra copies, which I had to stop by removing the paper.

So I reinstalled the printer and told my PC to print a test page, without removing the printer driver though, since I didn't know how to do that. I have plenty of test pages now. So I removed the printer from devices and restarted my computer. Each time my computer gets a chance to tell the printer to print test pages, it does so. Also when telling to print I get a message in the bottom right telling me that the document cannot be printed (which is false).

On other computers that problem does not occur and before reinstalling the OS id also didn't on this computer.

Printing ranges of pages works. I.e. my computer tells the printer to print the range many times, not the first page multiple times before the rest. Thus when printing I should have the right number of pages in the drawer to avoid waste.

I have tried HP Smart, but it couldn’t find the printer.

I have also tried HP’s Print and Scan Doctor, but the doctor did not find any problems.

How can I install printer driver software that doesn’t try to reduce the earth’s arboreal area at my expense ?

Thanks for your help.

Thanks for the suggestions.

(Remark : I have a Dutch version of Windows, so some translations may be inaccurate. I am for example guessing that ‘Apparaten en printers’ is ‘Devices and printers’ in English.)

What I forgot to mention is that after a print job is finished (i.e. the printer runs out of paper), I have to delete the job from the print queue.

The printer has worked normally on this PC with Windows 10 before.

In Device Manager I have deleted the printer under print queues. I checked the driver date first and it said 21/6/2022, although according to Windows it was up to date. Version was 10.0.19041.1 and was from Microsoft.

I tried with HP smart to install the printer while it is physically connected to the wireless router, but it could not find it.

I connected the printer to the PC via an USB-cable, but HP smart still couldn’t find it. HP Print and Scan Doctor does find it and marks it as installed. Libre Office also sees the printer, so it seems it is not uninstalled. Doctor sees no problems. Test page printed one page. Printer is again in device manager. It is however not listed in Configuration → Printers and Scanners and not under ‘Devices and printers’, so I can’t see the print queue, but it must be empty, since the printer did not try to print extra copies. LibreOffice also prints just one page.

Turning the printer off removes it from Device Manager.

I put the printer back on the network, which doesn’t cause it to appear in Device Manger, but Doctor and LibreOffice can see it. Printing with LibreOffice fails, Printing test page with Doctor fails. (It seems they just remember the printer i.s.o. actually seeing it.)

Installing it as explained on the HP website will very likely result in the same defect, so I tried the driver offered on https://en.softonic.com/download/hp-laserjet-1022n-printer-drivers/windows/post-download. Unfortunately there is no driver there. It merely links to the dreaded HP webpage about installing this printer.

I found a file on driverscollection.com, but I don’t trust it. Where can I find a driver for that printer ?

I can’t find the printer anywhere to remove, so I installed the Windows 8.1 driver from the HP website. I find no explanation on what to do next.
So I go to Instellingen (Settings) → Apparaten (Devices) → Printers en scanners
and choose ‘Een printer of scanner toevoegen’ (Add a printer or scanner)
The printer is not in the list. I tell Windows my printer is old and ask to help me find it. Windows finds it. (I don’t think this worked before. I had to add it via its IP address.)
In printer sharing I choose to not share it. (What does that do? Other people on the home network still have access to it.)

The test page prints just one page.
The previous install of the printer is still visible in software, but it doesn't work (in LibreOffice).
LibreOffice tries to print more pages.
OpenOffice tries to print more pages.
HP Print and Scan Doctor doesn't find any problems. It tries to print the test page multiple times.

I'll try PeterOz' suggestion this afternoon if I find the time.

I'm trying to follow the instructions from PeterOz from post 6.

Properties of the Print server of the HP Laserjet 1022n. I have the alternatives 'Alleen stuurprogramma verwijderen' (only remove driver) and 'Stuurprogramma en stuurprogrammapacket verwijderen' (Remove driver and driver packet). I have been here twice before. I don't remember what I picked then. Now I choose to remove the packet as well.

Removing it doesn't work :


Removing just the printer driver generates an error message telling me that the driver is in use.
After restarting the compter : same.
After removing the printer from the print queue in Device Manager : same.
The printer is not listed under 'Printers en scanners' in Settings.

Here is the printer configuration page :



Continuing with post 9 from PeterOz :
The printer is no longer listed in Devices and printers, so I can't right click on the printer icon.

@ Rustys :

I don't know what you are referring to, but here is the screen shot :

I restart my PC.


After telling to add the printer with IP-address, I fill this in :




Then I choose to replace the current driver :




The printer is already installed, so I install it as HP LaserJet 1022n 2. (There may also be the W8 version.)
I choose not to share the printer.
The test page prints only once.

Printing something with Foxit Reader results in the printer trying to print it repeatedly.
(No, the W8 install is not in Foxit Reader's printer list.)

Both with Notepad and Wordpad the print command stays in the print queue and tells the printer to keep printing. I took a print screen of the error message that usually appears in the bottom right :



It says : “Printing notification
Error while printing on HP LaserJet 1022n 2
The printer cannot print Document”

I needed to restart the computer in order to open the Printer server properties.
I again chose to remove the driver and the driver packet.



It again can't be removed :



I notice the print spooler is running again. If I stop it, I can't open Printer server properties.
I suspect I'll have to restart the computer while preventing the Print spooler from starting.

I didn't try the rest.