Screens turn black

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Dbraico

PCHF Member
PCHF Member
Feb 10, 2019
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Hi guys,
I've had this problem for a while and I can't fix it myself. Every second time I boot my computer the screens will go black within 10 minutes of booting. It seems like the everything is still operational. The screens remain on just completely black.
Any ideas on fixing this would be much appreciated.
Thanks
David
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
674
145
26
Yeppoon, QLD, Australia.
can you provide some system specs, like age, desktop/laptop, graphics card (add-on, in-built), memory etc.
and to confirm, it's literally every second boot up?
when it happens, you reboot and all is well until the next time you reboot, when it goes black again and you reboot yet again to rectify?
 

Dbraico

PCHF Member
PCHF Member
Feb 10, 2019
9
0
26
can you provide some system specs, like age, desktop/laptop, graphics card (add-on, in-built), memory etc.
and to confirm, it's literally every second boot up?
when it happens, you reboot and all is well until the next time you reboot, when it goes black again and you reboot yet again to rectify?
Hi Bruce,

Here are my system properties:

Operating System
Windows 7 Ultimate 64-bit SP1
CPU
AMD FX-9370
Vishera 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. 990FXA-UD3 (CPU 1)
Graphics
S24D300 ([email protected])
S24D300 ([email protected])
2047MB NVIDIA GeForce GTX 690 (ASUStek Computer Inc)
2047MB NVIDIA GeForce GTX 690 (ASUStek Computer Inc)
ForceWare version: 388.13
SLI Enabled
Storage
931GB TOSHIBA DT01ACA100 SATA Disk Device (SATA)
931GB Seagate ST310005 28AS USB Device (USB)
Optical Drives
TSSTcorp CDDVDW SH-224DB SATA CdRom Device

I can't tell if it's coincidence or not but it seems like every second time. I can't think of any other thing I'm doing that is triggering it. sometimes it'll happen after being off for a while, other times just as I have restarted it, but yeah it seems every second time. It will happen within the first 10 minutes of booting too. it can be on all day and nothing will happen. I have 2 screens and both go at once so. it's like it loses signal.
I will continue to diagnose it if I can but I'm not the best at fixing these issues.

-David
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
2,442
413
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Any update for us? This thread will be closed if not replied to within 48hrs.
 
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