Hello, I am writing in this reddit to ask for help for my PC.
The thing is, when I am gaming, the screen just turns black. It says its disconnected, but the PC sounds can still be heard.
However, when i shut it down, on the next restart the screen shows up bugged (I have added a photo for you to see). Ironically, when i unplug the cable or force shut down by holding down the button, it starts up fine. (The gray pic happens when i restart the pc normally, the normal one when i unplug the cable or force shut down)
This problem started a year and a half ago while I was playing AC:Oddysey (after a few months that i had been playing the game). At the time, I had no clue what it was, and just thought it was a random bug. Since then, it has happened more and more, and nowdays, i can't play AC games, Red Dead Redemption, RE7, ETS2 and more for more than 30 minutes before this happens. Some games are different though, for example in League of Legends, there are periods of times before this happens. For example, it is fine for like 3-4 weeks, then it starts doing the crash thing, then comes back to normal and so on. Another factor for league is that when i started playing it in windowed mode and not fullscreen, the problem happend less(for a certain time) I've also noticed that playing any of the other games mentioned above also proxes the crash to happen. On minecraft it is fine, on MC with shaders it's not. (Which makes me think it might be a graphical error... ?)
After sending the PC and screen to a PC Service store, they told me the screen is fine, however for the PC, a certain part inside had been misplaced, which caused it to overheat and cause the problem. They also showed me a scan of the PC they did with an app called "BurnInTest", and surely enough, temperature was the only error shown.
Even so, after 'fixing' the problem with the part, the pc worked fine for a while so i thought I'd try playing the game the problem had first occured onto, ACOddysey. After an hour, it started happening again.
After doing the BurnInTest myself, it does not show any errors, so now I don't know what to do.
I've searched online trying to find help, but none of them seem to be my problem. If anyone can help me, I would be very grateful.
The thing is, when I am gaming, the screen just turns black. It says its disconnected, but the PC sounds can still be heard.
However, when i shut it down, on the next restart the screen shows up bugged (I have added a photo for you to see). Ironically, when i unplug the cable or force shut down by holding down the button, it starts up fine. (The gray pic happens when i restart the pc normally, the normal one when i unplug the cable or force shut down)
This problem started a year and a half ago while I was playing AC:Oddysey (after a few months that i had been playing the game). At the time, I had no clue what it was, and just thought it was a random bug. Since then, it has happened more and more, and nowdays, i can't play AC games, Red Dead Redemption, RE7, ETS2 and more for more than 30 minutes before this happens. Some games are different though, for example in League of Legends, there are periods of times before this happens. For example, it is fine for like 3-4 weeks, then it starts doing the crash thing, then comes back to normal and so on. Another factor for league is that when i started playing it in windowed mode and not fullscreen, the problem happend less(for a certain time) I've also noticed that playing any of the other games mentioned above also proxes the crash to happen. On minecraft it is fine, on MC with shaders it's not. (Which makes me think it might be a graphical error... ?)
After sending the PC and screen to a PC Service store, they told me the screen is fine, however for the PC, a certain part inside had been misplaced, which caused it to overheat and cause the problem. They also showed me a scan of the PC they did with an app called "BurnInTest", and surely enough, temperature was the only error shown.
Even so, after 'fixing' the problem with the part, the pc worked fine for a while so i thought I'd try playing the game the problem had first occured onto, ACOddysey. After an hour, it started happening again.
After doing the BurnInTest myself, it does not show any errors, so now I don't know what to do.
I've searched online trying to find help, but none of them seem to be my problem. If anyone can help me, I would be very grateful.