Solved New RAM Causing Restarts

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Nathw90

PCHF Member
Sep 1, 2019
28
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Hi all,

Today my new RAM arrived and upon installing, the PC simply lights up for 3-5 seconds, before everything switches off again and then the cycle just continuously repeats. When I put my old RAM in - as I have now - the PC is back to working just fine.

My current RAM is HyperX Fury RGB DDR4 3733mt/s 2 x 8GB and the new RAM I'm trying to install is Kingston Fury Beast RGB DDR4 3733mt/s 2 x 16GB. My PC is a HP Omen using the Intel Z690 chipset with their BlizzardOC 8917 board, and I'm on the latest BIOS. I can't see any reason why the new RAM wouldn't be compatible or cause a problem. It's essentially a like for like swap, just more memory.

I've tried both new stick in slots 2 and 4 together, both in slot 2 separately and both in slot 4 separately, and it's the exact same issue every time.
 
Apologies, this specific issue is now resolved. It was overclocking being enabled in Omen Gaming Hub causing the issue. Once I switched that off, it works.

That said, I do have another related issue I've now noticed:


When selecting the 3733mt/s XMP profile in the BIOS, the timings are shown as 20-24-24, when this RAM is sold as CL19 and supposed to run as 19-23-23, which is also stated on the packaging it comes in. Does anyone know why this might be? CPU-Z confirms these timings of 20-24-24, whilst also showing as running at 1862.1 MHz rather than the full 1865 Mhz.

CPU-Z 2.webp

CPU-Z 1.webp
 
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