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Solved new build

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Devildog0811

PCHF Member
Jul 23, 2023
13
0
57
Idhao
#1
i am having trouble with the start up i cant get into bios as the keyboard lights up but is not working. same with the mouse . system boots up and goes to bios but i cant enter f12 to set up. any help
 
#2
We need more info, what are you doing? Trying to install Windows?

Have you tried a different keyboard/USB port?

What are the specs of the computer - particularly the motherboard.

Some boards use 'esc' to enter the boot menu, that might be worth trying as well.
 
#3
Adding to what @Pyro stated

Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM (including the amount) add on video card if one is used and the PSU (power supply unit) providing these details will enable folk to better help you.
 
#4
Sorry it was late and I was wore out . New build by me just trying first boot to get into bios and install windows 10. My build is gigabyte x570s master. Ryzen 5 3600 , corsair vengeance rgb pro 32 GB (4×8) ddr4-3200, gtx 1070 ftw for now. Evga 1000 watt super nova g2, Oh running an air cooler. Not my first build but have never ran into this problem before and all my searches turn up nothing I haven't already tried wich was basically clear cmos . I have usb wired mouse and keyboard. They are plugged into 2.0 usb plugs the black ones. It's just not recognizing the keyboard and mouse but it all lights up. It goes straight to the arms screen asking for me to hit f12 to enter bios. Thank you for the help
 
#5
Disconnect power
Clear cmos
Connect power
test
1690170431425.jpeg
 
#8
welcome to the forums. :)

I'd be double checking everything - and the best way to do that is re-assemble it outside the case, on a sheet of cardboard.

only connect the essentials - one RAM stick, one drive, no mouse, that sort of thing - just enough to get you into BIOS and using the keyboard at this stage.
 
#13
Sounds strange to me that every port isn't working, I'd get on that test keyboard since it's cheap and easy- then I'd look at a box rebuild like Bruce suggested.
 
#19
"found a bad SSD" - does that mean exactly that - you are using a known bad drive?

in your 1st post, the PC was going into BIOS automatically, now you can't get there hitting Del as the PC boots up?

remove the GPU and memory sticks.
clean their boards, contact points and mobo slots.
reseat and see if that helps.

let’s get your complete PC specs.
get Speccy; https://www.piriform.com/speccy/builds
in Speccy, click File > Publish Snapshot (hit Yes if prompted to proceed with publish) > Copy to Clipboard > Close.
now you can paste that link into your next post.

Speccy doesn’t show the Power Supply Unit, so list the make/model of the PSU.

Is Speccy safe?
 
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