Solved Machine keeps freezing, random times, for years!

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Welcome to our Community
Wanting to join the rest of our members? Feel free to sign up today.
Sign up
Not open for further replies.


PCHF Member
PCHF Member
Jun 29, 2017
United Kingdom
Hello all,

I have got a custom PC which I have been interchanging parts for a good couple of years, possibly 7-8 years, but I'm not too sure if this makes a difference, I don't know my original spec but here is my spec as of now.

OS Name Microsoft Windows 10 Home
Version 10.0.14393 Build 14393
System Manufacturer Gigabyte Technology Co., Ltd.
System Type x64-based PC
Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F1, 08/04/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.14393.206"
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 8.00 GB ( 2x HyperX Savage 4GB 1866Mhz DDR3 CL9 DIMM XMP)
Total Physical Memory 7.96 GB
Available Physical Memory 4.92 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 12.5 GB
Page File Space 8.00 GB
Page File E:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Video Card: Asus (AMD) R7 250X
Bus standard: PCIe 3.0
Video Memory: GDDR5 2GB
Engine Clock: 1020MHz
Memory Clock: 4600MHz (1150MHz GDDR5)
Memory Interface: 128 bit
Power Consumption: 150W1, 6 pin PCIe Required.

SSD for MAIN system: SanDisk 128GB SATA III 2.5 Inch SSD
HDD for OTHER usage (games etc) (E:/): Toshiba MK5075GSX 500GB 5400RPM (Status: CAUTION, on Crystal Disk Info, Re-located sector count = 100)

Power Supply: 2nd hand, 850 Watt Corsair, 80+ Bronze rating Power Supply, I actually need about 450W but got this from a friend, it makes a loud high pitched noise when I switch the PSU off from the switch after the PC is off.

The HDD I have had for a long time, I think I have used it in a laptop once, I have a DVD/DVD-RW that has been with me since I bought a PC at PC World, It has been with me for over 5 years.

So what happens to my PC?

Well, at random times, it will freeze, but not crash, never, it will slowly go into a frozen state.. so for instance, like now, listening to music, on Google chrome opening and closing tabs, surfing.. opening different windows Applications, at any time it will stop responding to movement, such as scrolling up and down a page, then after a while it will not allow me to click anything, click to open anything, then after a while music will stop playing then after a minute or so it wil go back to normal, everything will catch up, things will scroll down and music will start playing again... what the heck is going on here?

I have posted this question a few years ago, might have been this forum but no one knows what is going on, but now I need to know because it is getting very annoying! do I need to rebuild an entire new PC with Intel Infrastructure? it is an AMD thing that happens to everyone? or could it be my PSU?

My friend keeps thinking it might be the CPU or RAM, the memory locations getting muddled up then things catching up with themselves after a while? idk.. I have tried everything in the years that this has been happening.. what is going on here?, examples being, de-fragmenting, re-installing windows, cleaning out stuff, multiple anti virus scans from different sources (malwarebytes, norton, etc.) etc etc etc... but still nothing, it keeps happening..

Can anyone help me?


PCHF Member
PCHF Member
Jun 1, 2017
Sydney Australia
Hi Chris and welcome.
I see a complete weakness in your Rig. That being the R7 250X
Only pulls a benchmark of 2280, which is not good at all.


Malnurished Mod
Security Team
Malware Teacher
Jul 22, 2016
@Chris Welcome to PCHF Lets get some info from your machine, to get things rolling.

Step 1: Reset Host File

  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.

Step 2: MiniToolBox Scan

Please download MINITOOLBOX and run it.

Checkmark following boxes:

Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)

Click Go post the result.

Step 3: Autoruns Scan.

Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Step 4: HijackThis.

1- Please click HERE to download HijackThis.
2- Run the program.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.


PCHF Member
PCHF Member
Jun 29, 2017
United Kingdom
I have done a few things since I posted this, namely I have updated Windows 10 to 14393.xx from the 2015 build, I have uninstalled a few things, unplugged my own DVD drive and I have since not had any issues, so I think I may have resolved this myself haha.. but it may come back!

thanks for all your replies.
  • Like
Reactions: vger
Not open for further replies.