Pending OP Response Laptop powers on but doesn't boot/load

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Xiael

PCHF Member
PCHF Member
May 14, 2019
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Hello all,

My laptop has been having issues over the last two weeks. The laptop power light comes on, but nothing else seems to move. I don't hear anything firing internally, and the monitor stays off. The only thing that seems to come on are the backlit keyboard lights. And those are turned off in my settings, so obviously it's not loading those. I have a massive ton of random errors built up, but I can't make heads or tails of most of them. And none feel like they apply to me.

I should add that once it is going everything seems to work fine. It generally takes 5ish times to start up.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
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Yeppoon, QLD, Australia.
Sounds like a flakey hard drive.
Listing some of the errors may help too.
When you do get it going, if goes ok?
Do you have backups, if not, do one while the sun shines.
What’s the age?
Have you ran any maintenance, like checking the drive for errors?, checking the system for corruption?
 

Xiael

PCHF Member
PCHF Member
May 14, 2019
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The hard drive is about a year old. It's a ssd.
Once running I haven't had an issue at all. I've ran avg, malwarebytes, kapersky, cc cleaner, and regular microsoft checks as well as memtest...none of those failed or came back with anything.
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
2,687
440
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Can you post the brand and model name or number of the notebook, what version of Windows (7/8.1 or 10) you are running + what anti virus protection do you normally use.
 

Xiael

PCHF Member
PCHF Member
May 14, 2019
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0
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I'm sorry it's been a few days. Crazy at work, and with how bad the computer is at home I haven't messed with it. It's an ASUS Rog GL703VD I believe on the VD. I use windows 10, and generally avg, malwarebytes, and lately kapersky. I am running the scans now.
 

Xiael

PCHF Member
PCHF Member
May 14, 2019
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The scans came back fine. I'm really thinking/worried it is the graphics, which are all onboard.
 

Rustys

Escaped Mental Patient
Administrator
Support Team
Jul 22, 2016
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To add what has been stated here are some things that may help them diagnosing the issue.

Have you made any changes to the BIOS.

Does this happen in safe mode or clean boot.

How big is your HDD and how much free space is there.

You have backed up you data in case the HDD is failing.

You stated that you have used CCleaner did you do the registry cleaning.

Run a check disk using the /r switch to check for bad sectors on the HDD. Using an elevated command prompt.

chkdsk /f

To post the results for the Check Disk

Press Windows Key + X
Select Event Viewer
On the left expand the Windows Log folder
Now Select Applications (may take it a few to load)
In the middle looking under Source scroll down the list looking for Wininit
Click on that and on the far right click on Copy then Copy Details as Text

Now in this thread just paste the information
Right click with the mouse and select paste
or
Press the Ctrl Key + V

Lets get a speccy report

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

Xiael

PCHF Member
PCHF Member
May 14, 2019
5
0
33
Yes, I ran the registery cleaner but after the issue was started not before for quite a while. I also have not made any changes to the BIOS. I have no clue what I'm doing in that so don't want to mess anything up. Speccy wouldn't publish at the time. It is saying there is a problem connecting to the server, so I will try that again later. I did save it as a txt file that I will upload here though.

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 5/22/2019 11:44:30 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-NK6V2IO
Description:

Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
595968 file records processed.

File verification completed.
17687 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
39841 reparse records processed.

744814 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

39841 reparse records processed.

Stage 3: Examining security descriptors ...
Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
74424 data files processed.

CHKDSK is verifying Usn Journal...
38046448 USN bytes processed.

Usn Journal verification completed.
Windows has scanned the file system and found no problems.
No further action is required.
487283711 KB total disk space.
267700756 KB in 330172 files.
205732 KB in 74425 indexes.
0 KB in bad sectors.
730563 KB in use by the system.
65536 KB occupied by the log file.
218646660 KB available on disk.
4096 bytes in each allocation unit.
121820927 total allocation units on disk.
54661665 allocation units available on disk.
Internal Info:
00 18 09 00 5d 2c 06 00 40 fe 0a 00 00 00 00 00 ....],[email protected]
1b 06 00 00 86 95 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-05-22T16:44:30.558638200Z" />
<EventRecordID>12723</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-NK6V2IO</Computer>
<Security />
</System>
<EventData>
<Data>
Checking file system on C:
The type of the file system is NTFS.
Volume label is OS.

A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
595968 file records processed.

File verification completed.
17687 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
39841 reparse records processed.

744814 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

39841 reparse records processed.

Stage 3: Examining security descriptors ...
Cleaning up 9 unused index entries from index $SII of file 0x9.
Cleaning up 9 unused index entries from index $SDH of file 0x9.
Cleaning up 9 unused security descriptors.
Security descriptor verification completed.
74424 data files processed.

CHKDSK is verifying Usn Journal...
38046448 USN bytes processed.

Usn Journal verification completed.
Windows has scanned the file system and found no problems.
No further action is required.
487283711 KB total disk space.
267700756 KB in 330172 files.
205732 KB in 74425 indexes.
0 KB in bad sectors.
730563 KB in use by the system.
65536 KB occupied by the log file.
218646660 KB available on disk.
4096 bytes in each allocation unit.
121820927 total allocation units on disk.
54661665 allocation units available on disk.
Internal Info:
00 18 09 00 5d 2c 06 00 40 fe 0a 00 00 00 00 00 ....],[email protected]
1b 06 00 00 86 95 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>
 

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