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Keyboard doesn’t work and BIOS is asking for password.

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w_ston

w_ston

PCHF Member
Jun 4, 2023
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#1
When I boot into my computer, the keyboard turns on but immediatly shuts off (same with my mouse) when I enter the BIOS screen. My BIOS is managed by AORUS. I have a reddragon keyboard and mouse, and using any keys to restart my keyboard fails to work.
 

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#3
That’s not what I‘m asking, I’m saying that my keyboard and mouse shut off so I can’t type anything, I already know my password, that’s not what I need assistance with.
 
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#4
Try another keyboard and if your MB has PS/2 type ports a wired one always works best.

In addition to the above, if using a USB type keyboard, make sure that it is connected to one of the black USB 2.0 type ports and check any batteries that the keyboard may require.
 
#5
My keyboard works just fine while my computer is turning on, but when the password box pops up, my mouse and keyboard just shut off. I know they are working, but it might be a driver error when the computer fully starts. I could troubleshoot, but I can’t get away from the password screen as it requires a functional keyboard. (I know keyboard works when computer starts because of the LED lights turning on and then back off when password box shows up.)
 
#6
w_ston said:
My keyboard works just fine while my computer is turning on, but when the password box pops up, my mouse and keyboard just shut off. I know they are working, but it might be a driver error when the computer fully starts. I could troubleshoot, but I can’t get away from the password screen as it requires a functional keyboard. (I know keyboard works when computer starts because of the LED lights turning on and then back off when password box shows up.)
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I also don’t have another available keyboard.
 
#8
BIOS was not recently updated. I meant that I couldn’t type in the password which could let me boot into my computer. I‘ve already tried typing it in to see if it still worked, with no success.
 
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