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I can't run some games, help!

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Hello there.

This issue has been bothering me for months now. There are certain games I for some reason can't play. I'll give you the full list of those games here:
- Rocket League (competitive)
- Blacklight: Retribution (fps)
- Ghost Recon: Phantoms (tps)
- American's Army Proving Grounds (fps)
- Dirty Bomb (fps)
- Hearts of Iron 4 (strategy, not sure if UE3)
I never understood what the problem here was. But I knew they had something in common. Most of the games I have on steam, and when I try to launch them, one of the following things always happens:
1: Steam tries to start the game, it launches, runs (nothing starts), 1 second later it Synchronizes, then just stops.
2: If games make it through the launching progress, it gives a DirectX error or something related to the topic.
It's always one of these two. Number 2 always occurs if the game has a specific launcher, like Blacklight Retribution (Arc).

So I never understood why this happened. It's weird, because I'm using this laptop for quite a while. This problem never occurred to me before, until I reset my laptop a year back. Since then, these games didn't work anymore.
But after alot of (online) research, I've finally cracked the code. I found a link between most of these games. They all run on Unreal Engine 3. I started noticing this problem after I installed Dirty Bomb. I thought, ''****, I hope this works..'' and it didn't. I thought maybe it could be because it runs on a certain gaming engine? I found out that it runs on UE3, and then I checked the other games who have the same problem and I saw that they use UE3 too (not sure about HoI4, but it seems to be the same problem I'm not 100% sure).

Now I googled this a **** ****ing lot, spent 100 hours on it or something but I just couldn't solve it. Couldn't do it! These are the things I tried:
- I reinstalled DirectX
- sfc /scannow in RUN after starting it as administrator
- Restarting my PC 100's of times
- I have the most recent version of Microsoft Visual C++. They said downloading + installing 2010 would do the job, but I can't because I have the most recent version already..
- Adding to that, I tried installing the files manually, but I couldn't because of some strange reason (talking about files like msvcp100.dll etc, maybe some of you know what it's about now?)
- Verifying my game files on steam, running steam in windows xp compatibility mode, running steam as admin, running the game file's .exe files separately bla bla bla etc.
- And some other stuff I probably can't remember
Resetting would be the ultimate solution but I'm not considering this just yet. There must be another way! Please, help! I'm very desperate..

I really hope some of you can help me out!!! My laptop is the HP Pavilion 15-p142nd, if that helps.

Thanks alot,
- Marty
 
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Welcome to PCHF Lets get some info from your machine, to get things rolling.


Step 1: Reset Host File



  • Click here to download RstHosts v2.0
  • Save the file to your desktop.
  • Right Click and Run as Administrator.
  • Click on Restaurer, then click OK at the prompt.
  • This will restore the default host file.
  • Next Click on Creer Un Rapport.
  • This will open a logfile, post that in your next reply.

Step 2: MiniToolBox Scan



Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.

Step 3: Autoruns Scan.



Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe
After the scan is finished then click on File>>>>>>>>>>>Save
The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option.
in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.


Step 4: HijackThis.




1- Please Click HERE to download HijackThis. -- Unzip to your desktop.
2- Right click run as admin.
3- Click on the Main Menu button if not already there.
4- Select Do a system scan and save a logfile.
5- Copy paste the log here.



Step 5: JRT Scan.



Please download Junkware Removal Tool and save it on your desktop.



  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.
Step 6: Adware Cleaner Scan.

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
 
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